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Carluccio's

#7,765 of 18,165 Restaurants in London}
££ - £££Italian
New Bond Street, London W1A 3BS, England
+44 20 7629 0699
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Overview
  • Excellent30%
  • Very good35%
  • Average15%
  • Poor11%
  • Terrible9%
Travellers talk about
Open Now
10:00 - 19:30All hours
CUISINES
Italian
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
New Bond Street, London W1A 3BS, England
All Details
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Reviews (71)
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1 - 10 of 61 reviews

Reviewed 15 August 2017

Went here three or four times in the last month as I had an evening class nearby. Early evening so just a few customers. The staff was consistently helpful and friendly and the food was good. There's not much of a view as it is...More

Thank J123456789
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 17 August 2017

Hi there Thank you so much for your kind words, I'm so glad you have enjoyed your evenings with us. Being on the lower ground floor, we hope that the tempting display of cakes makes up for the lack of scenery! I do hope that...More

Reviewed 21 April 2017 via mobile

Lovely Italian restaurant, not too busy being inside Fenwick shopping center. Went with my girlfriend and had a great lunch. The manageress was very friendly and helpful.

Thank Theo G
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 23 April 2017

Hi Theo Thank you so much for your kind words. I'm so glad you enjoyed your lunch with us. We do hope we see you again soon. Kind Regards Chloe

Reviewed 17 April 2017 via mobile

Great food and prices along with good service. Never gets to busy due to its location in the basement of Fenwicks. Dependable and reliable. Recommended.

Thank JudithChalmers09
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 21 April 2017

Hi Judith Thank you so much for your kind words, we are so glad you enjoyed your visit. I shall pass on your feedback to our chefs and servers. I do hope we see you again soon. Kind Regards

Reviewed 5 February 2017

Ina world full of copy-cat Italian food, this place does the real thing. And at bargain prices! The dishes were cooked to PERFECTION.. al dente perfecto! The Manager was wonderful and the staff genuinely cared about the quality of their work and in delighting the...More

Thank steeve p
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 13 February 2017

Dear Steeve Thank you so much for your kind words! We do strive to provide great tasting traditional Italian food in a relaxed atmosphere. I am so glad that you enjoyed your meal with us. If you are able to give any info about when...More

Reviewed 8 December 2016

Had delicious lunch with a friend. It is always a treat to be here as the food is delicious and the ambience just right. You know that you are in a great department store in a busy busy city, but the atmosphere here is welcoming...More

Thank tweedledumdedum
Reviewed 3 November 2016

it is placed at the lower level of Fenwick department store. It is sort of hidden from the busy New Bond street shopping area, so Not like other place that always filled with tons of tourist and feels like getting rushed. My visit of this...More

Thank rio4764
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 7 November 2016

Thank you very much for your comments. We are very happy to hear you enjoyed. Your compliments has been shared with the whole team and made us smile! Bests Regards Bond Street Team

Reviewed 3 November 2016 via mobile

I'm coming every saturday. Great coffee served by pretty blonde. Amazing food as well. Best in Mayfair

Thank mrpolite1980
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 7 November 2016

Thank you very much for your feedback. Great to hear you enjoy! See you every Saturday than, Bond Street Team

Reviewed 2 November 2016

This Carluccios is a wonderful place to relax away from the bustle of central London. There's always a friendly, calm atmosphere & the staff are lovely. Tony served me & was great. I'd recommend the seafood linguine which is excellent :) I also like their...More

Thank metropolis803
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 3 November 2016

Hi, Thank you very much for your kind worlds. Its a real pleasure and privilege to work at Caluccios Bond Street. We hope all our guests enjoy our hospitality. Kind Regards General Manager

Reviewed 1 November 2016

We had a very disappointing visit for lunch on 24th October (an adult and 2 children). I cannot fault the staff but the food was truly awful. This always used to be our go to place to eat if we were ever shopping in the...More

Thank pinkmonkeymagic
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 3 November 2016

Hi, I am really sorry you were disappointed with the food. We work really hard to meet our guests expectations and it is so sad we failed you. Please contact us directly so I can apology in person. Also I would love to host you...More

Reviewed 26 October 2016 via mobile

Yesterday I have been to Carluccio in New Bond Street with my boyfriend for some shopping and a quick lunch. We are visiting from China, before London we have been to Italy. We though we would have he same experience same as in Italy. IT...More

1  Thank xiapou
fenwick575, General Manager at Carluccio's, responded to this reviewResponded 1 November 2016

Dear Xiapou, It is absolutely shocking what happened during your visit. I am so sorry to hear that. Please contact me so I can get more details. I would also like to apology you in person. Kind Regards General Manager 02076290699 fenwick@carluccios.com

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Ask a question
Questions & Answers
Louie G
7 April 2017|
Answer
Response from fenwick575 | Property representative |
Hi Yes of course, we welcome all ages! We have a great value children's menu for just £6.95. This includes a drink, breadsticks, main course and icecream. Please let us know if you have any other queries. I do hope we see... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$27
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout, Reservations, Highchairs Available
Good for
Kids, Child-friendly
Open Hours
Sunday
12:00 - 18:00
Monday
10:00 - 19:30
Tuesday
10:00 - 19:30
Wednesday
10:00 - 19:30
Thursday
10:00 - 20:00
Friday
10:00 - 19:30
Saturday
10:00 - 19:30
Location and Contact Information
  • Address: New Bond Street, London W1A 3BS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 0699
  • E-mail
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