One staff member was very rude and didn't feel comfortable, felt very rushed for my birthday and of which was local by any means, 50 minutes from start to finish even when asking for a gap. Very over priced bit they know people will pay...as a bit different.More

We visited the restaurant on an unbusy weekday in July, after having prebooked for arrival several hours prior to closing time. Unfortunately, one of the guests arrived late, and even though the restaurant was almost empty, this obviously was disasterous to the staff. Although the...delay did not cause any problems to the restaurant, the staff was extremely rude and unpleasant for the rest of our meal. Especially the manager, who had a very negative impact on the rest of the staff. The food was excellent, but it all was destroyed by the lousy service, crowned with the waitor turning out the lights on the table and outside the restaurant before we had finished our desserts. For the first time ever, I seriously considered to leave the dinner before ended. Avoid this overprised tourist trap! You will get just as good Chinese food from nice and pleasant staff lots of other great places in London.More

Had lovely evening food so delectable and fresh. Service so prompt and professionally done. Staff are friendly, polite and pleasant. We drove 3 hours all the way from Somerset.. wow worth it.. Tq FENGSHANG for making the evening MAGICAL one for me and my lovely...husband.More

Our meal at the Feng Shang Princess was really disappointing. We ordered crispy seaweed, soft shelled crab and crispy duck with pancakes. None of them tasted freshly made - it was as if they had all been reheated and served. All were lukewarm by the...time they arrived at our table, and the duck in particular was very dry. It's a shame, because the setting of the restaurant is lovely and our experience of the service from staff was okay. We definitely won't return.More

We have been regulars at this restaurant, but have decided not to dine here anymore. We booked a table at 8.15 arrived and no one came to our table to ask us for a drink or the food order until 9pm. I had asked for...a manager for the last 45 minutes but she never came to the table and ignored us. Eventually our order was taken and our starter arrived at 9.15. One hour after we had arrived. When ordered veg dumplings and when they arrived the online menu said 5 pieces but only 4 came. When we asked to see a manager a lady with red hair came and argued with us when we said that we are getting poor service. She didn’t even apologise and treated us a paying customer like we were beggars!!! When we mention that the online menu is not accurate and we were dissatisfied with waiting an hour to be served, she told us that we are welcome to leave and complain to the owner of the restaurant as she could not care less! With other customers looking shocked with such insults towards us we decided enough was enough from the pathetic staff at this restaurant and left . The evening was ruined by these cowboys who don’t have any respect for customers and are only interested in money and greed. The staff can behave in this manner only if the owner has no respect for their customers as the Chinese proverb says” The fish 🐠 always rots from head downwards. AVOID THIS RESTAURANT IF YOU ARE A LOCAL OR A TOURIST AS YOU WILL BE TREATED WITH DISRESPECT, BEGGER AND WITH CONTEMPT BY THE MANAGER AND SHE CONFIRMED WITHOUT FEAR THAT HER OWNER ENCOURAGES PAYING CUSTOMERS TO BE SUBJECTED TO DISRESPECT AND DEMEANING IN FRONT OF OTHER CUSTOMERS. YOU PAY TO BE INSULTED AND TO PAY FOR THIS EMBARRASSMENT. The worst place in regent street to dine!!More

Great food - quick service Welcoming and nice staff Stunning setting - how unique is this spot Il be back again soon - thank you

We decided to pop here after a day at the zoo. They kindly opened early for us despite not usually opening until 6, they offered to allow us in half an hour early. Fantastic selection, beautifully cooked and prepared, attentive service. Highly recommended.

We visited London for holidays and decided to visit this restaurant again on a Sunday afternoon. It was a little busy and able to get a table for 5. Alway make a a reservation to ensure a table is available. We had dim sum, prawns...with wasabi sauce, beef with vegetables, soft shell crabs, rice and noddles. Also had tiramisu for dessert. Very tasty and good. See photos. Highly recommended for the ambience and nice view on a sunny day.More

Brilliant location, sublime food and service.from start to finish the service was excellent, great choice of food and wines

BEST BDAY CELEBRATION. Wat a lovely amazing restaurant. The restaurant can make u feel so special with the ambient. Best location. Close to london zoo, St John high street, cricket club n Camden Town. The service so prompt, the dishes are perfect for vegetarian friends...of mine . The meat are tender the fish always fresh. My husband favourite is the prawns v wasabi. I visited this restaurant often when I am in Surrey . I am in Somerset now n my recent trip to celebrate my bday worth the journey. Tq FENGSHANG restaurant for making my bday event a magical n memorable one.More

I had Singapore noodles. It was very dry and felt like yesterday’s left over. Also ordered banana fritter. The banana was unedible. It was a disappointing experience.

I came here with friends at the Chinese Lunar New Year. The restaurant was rather busy bur we didn't wait long for our food. Friendly prompt efficient attentive customer service and delicious food, we had a great afternoon. I highly recommend this restaurant, I'll come...back sometime soon.More