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The Footman

#1,341 of 17,934 Restaurants in London
Certificate of Excellence
££ - £££
Bar, British, Pub
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5 Charles Street, London W1J 5DF, England
+44 20 7499 2988
11:00 - 21:30
Closed now
See all hours
Mon - Sat 11:00 - 21:30
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330 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

I met two friends at The Footman for drinks and dinner a couple of weeks back. When we arrived it was busy with local workers, which created a nice buzz. I'd read reviews about it being a busy pub so I'd pre-booked a table, though I soon found out they have a dining room upstairs with extra space. We ended... More 

Thank Looopster
Chris W, General Manager at The Footman, responded to this review

Hello there and many thanks for the great review! It's really heartening to hear that you enjoyed your experience with us at the Footman. We do get quite busy but are always happy to reserve spaces both downstairs and in our beautiful restaurant so I'm glad you found somewhere comfortable. Thank you also for your kind comments about the service... More 

Level Contributor
51 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

...but ordering food was somewhat confusing....at noon. Several items were not available, but then became available 15 minutes later. Range of craft beers = 3. Room for perhaps 20 on this floor. Service was with a smile. Mayfair perhaps not an area to find a pub, but pleased we stummbled across it.

Thank mikecooper
Chris W, General Manager at The Footman, responded to this review

Hi Mike and thank you for the review. I can see why your food experience may be confusing but I do remember this day. Unfortunately we had some supplier issues which left us waiting for some items. We are very proud to work with our suppliers and we challenge them to provide consistently excellent service, however it appears that on... More 

Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

I don't think I've ever walked into a pub or bar to be met with such a cold welcome. Not just in London - anywhere. Granted we were late arrivals just before closing time but the manager might has well have asked us to leave instead of begrudgingly serving us and then asking us to leave. Shame as there were... More 

Thank snoozie65
Chris W, General Manager at The Footman, responded to this review

Good afternoon and thank you for your review. I'm extremely apologetic about your experience here the other day which in no way sounds like the welcome I expect our staff to give to each and every customer no matter what time you choose to come to the pub. I feel incredibly sad that we haven't been able to leave you... More 

London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 3 weeks ago

In london in Mayfair, if you really want great food and drink at sensational prices then this is the pub. Service by Alex was excellent. It catered for my wife being a ceriac and my appetite. Great great great

Thank keithawilson
Chris W, General Manager at The Footman, responded to this review

Hi Keith, I just wanted to write to thank you for your kind review. Alex was certainly made up when I showed him and I know that he really enjoyed looking after your table when you visited. We always try our best to cater for both appetite and special requests and are glad you enjoyed your meal here! We hope... More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago

Met a friend who was over from the States in Green Park and stumbled upon this Pub . Wanted to show my friend a quintessential British pub and wasn't let down, lively atmosphere in the main bar and good ale selection. We decided after a few, to check out its restaurant. Food was excellent, from starters to mains. Keen to... More 

Thank CharlesY82
Chris W, General Manager at The Footman, responded to this review

Hi Charles, thank you for the kind review! It's words like these that make us realise why working in hospitality is so rewarding. It's great to hear that you checked out our beautiful restaurant and in my opinion chose the best two dishes in the cod & lamb! We hope to see you again in the future here at the... More 

Level Contributor
214 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 31 January 2017 via mobile

Came here for a few drinks before going out for our meal So many people here It is only one room but such an attractive pub It was a great atmosphere with lots of banter They do food but when we arrived here it was all people that had finished work and was just drinking A great spot to be... More 

Thank Anita E
Chris W, General Manager at The Footman, responded to this review

Hi Anita and many thanks for the kind review. Did you know we have a beautiful first floor restaurant and a private area above that we always have open? We'd love you to try our great food and hope to see you again to sample more of the famous atmosphere you know and love! Cheers! More 

Level Contributor
182 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 6 January 2017 via mobile

Stopped for a drink to avoid the rain and rest our tired feet from walking. Friendly service and great seating by the window overlooking the street.

Thank Karin L
Chris W, General Manager at The Footman, responded to this review

Hi Karin and many thanks for your nice review. The weather is certainly not great at the moment but I'm glad you enjoyed the pub and the service. The seats you speak about are great for whiling the time away and people watching and we hope you return soon for some more of the same! More 

Level Contributor
36 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 9 December 2016

We came as a large group for a Christmas lunch in a private room. The food was OK but the portions were tiny - there were no carbs with my main, and a small sharing plate of potatoes arrived after we had finished eating. Service was very poor (hot starters arrived before cold ones, so went cold; they didn't put... More 

Thank Volsk
Chris W, General Manager at The Footman, responded to this review

Hi Volsk and many thanks for your feedback. As you can expect comments such as yours certainly do not please us but they do force us to look at ways of improving for the future. I'm sorry you did not enjoy your food particularly much as from our check backs around the table we received some positive comments. We are... More 

Boston, Massachusetts
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 December 2016

I was back in London in October, exactly one year since my last visit. Since then the Only Running Footman has changed owners and with that came a name change, it is now just called "The Footman". This prompted me to come back to Trip Advisor to give a new review of the renovated pub. The interior is set up... More 

1 Thank Zee S
Chris W, General Manager at The Footman, responded to this review

Hi Zee and many thanks for the kind review. Although the name has altered slightly we still aim to please our guests and offer the standards and service that you should expect from us! It's great that you popped by again and rest assured in the New Year we'll try our best to get back to those spectacular fish &... More 

Reading, United Kingdom
Level Contributor
56 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 2 December 2016 via mobile

Visited with colleagues for dinner in the second floor restaurant. Wow! Really pleasantly surprised. The restaurant was quiet despite the bustle in the pub downstairs. I ordered the scallops - beautiful!!! And then the lamb. Three of us had the lamb and if the boys could have licked the plate they would have!! It was delicious! I then chose the... More 

2 Thank SimonaSaunders71
Chris W, General Manager at The Footman, responded to this review

Hi Simona, thanks for the really kind comments- It's great to hear that you thoroughly enjoyed your meal as we aim to please. The lamb is currently my favourite dish from our menu and if I could eat it every day I would. However for the moment I'll leave some to the customers...! Our restaurant is a beautiful space in... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$19 - US$50
Bar, British, Pub
Brunch, Breakfast, Lunch, Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Private Dining, Free Wifi
Dining Style
Casual Elegant
Good for
Bar Scene, Child-friendly, Groups
Open Hours
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
Location and Contact Information
  • Address: 5 Charles Street, London W1J 5DF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7499 2988
The newly brushed-up and re-launched Footman in Mayfair definitely hasn't lost any of its British roots in the process. This much-loved pub, restaurant and private event space houses elegant, yet unpretentious surroundings, complete with a truly British menu featuring home-grown produce direct from the farmers. Guests can slide up to the long mahogany bar or comfy booth seating and enjoy well crafted favourites with our well established team. For those who feel that the wine bar set have lost sight of what made Britain great, The Footman Mayfair is definitely for you.

Questions & Answers

Questions? Get answers from The Footman staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mayfair

Neighbourhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood