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Ratings and reviews

#586 of 2,506 Asian in London
#3,663 of 15,788 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$8 - US$19
CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (385)
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Traveller rating
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51
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Reviewed 12 September 2023 via mobile

The set lunch menu was tasty, arrived soon after ordering and was reasonable value for money, but the service was pretty terrible! The restaurant was quiet with fewer than 20 covers and 2 waiters. One was a bored looking girl who looked annoyed that I’d...turned up and shrugged me towards a table, and the other a gormless looking teenager with very poor English who didn’t seem to know what his job was. It was 20 minutes before anyone took my order, and my drink was first forgotten, then incorrect. I had to take cutlery from another table because there was none where they sat me. The lady beside me waited 40 minutes for her food before they realised they hadn’t actually put her order through. I couldn’t get an itemised receipt because the machine was broken. No apology at any point. Clapham Common is a very popular spot for eating with lots of restaurants vying for business. The Pepper Tree really needs to do better than this if they want to stay open!More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2023 via mobile

Pretty good food. Nice ambience and friendly service. A bit expensive but good location I guess. Pad Thai had too many bean sprouts and not enough chicken. Popular starter dish a bit heavily fried but quite nice.

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2023

I find it hard to believe this restaurant is allowed to serve food this bad for prices this extortionate. Warmed up tasteless dry chicken floating with watery aubergines in some excuse for a curry sauce. Soggy inane rice £4. I fear this was cooked by...12 year olds. Never again.More

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 May 2023 via mobile

Their huge menu range was something that enticed us to dine at the Pepper Tree and it certainly didn’t disappoint. The food was lovely and came out quickly. I was driving so only had their fresh juices and they were really refreshing and went really...well with our meals. Our waiter could tell we were indecisive with one of the juice options so they were nice enough to provide us with a sample (shot), which was a nice added touch and resulted in us ordering a round of those. Because of the time of day we went, there wasn’t many people and therefore we were able to have an in-depth catch up and wasn’t at all pressured to leave, which added to our dining experience. The food was great, the staff warm and friendly and it’s a stone throw away from where I live so I definitely will be back to try out something new on their fantastic food menu.More

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 April 2023

Amazing food and great atmosphere! We went on a Thursday and it was busy but we were able to enjoy our meal and not rushed out! Staff are lovely and friendly too.

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2023 via mobile

We had last visited Pepper Tree at least five years ago. Although it had recently introduced a new menu it encompassed the usual run of soups, curries and stir-fries. Seating is on Wagamama-style wooden benches. The background music was unpleasant. The food was nothing special....Pork ribs were a little over spiced as well as being chewy. A duck massaman curry with peanuts and large slices of carrot reminded me how much better duck is with pineapples and lychees.More

Date of visit: January 2023
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Reviewed 4 January 2023 via mobile

Wonderful experience and excellent service. Food was yummy and I will come again. Location was superb and can be reached by underground

Date of visit: January 2023
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Reviewed 1 December 2022

Really nice place. great food and enough to take home in a doggy bag! Reasonably priced £50 for 2 starters mains and drinks

Date of visit: December 2022
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Reviewed 29 November 2022 via mobile

Visited with my sister and ordered a chicken main. Waited at least twenty mins after my starter to receive the dish and the chicken was uncooked, but what was more insulting is the chicken looked raw at first glance. I’ve never received such raw chicken...in a restaurant before and I struggle to understand how this made it out of the kitchen. Sent the food back and waited 15 mins for it to be returned only to find it was raw again. Waitress was lovely and it obviously wasn’t her fault but there was zero accountability. I was told the chicken is pre marinated and this cooks it but chicken doesn’t work like that. I left the place really hungry and without eating a main dish. The dish was removed from the final bill and a ten percent discount was applied as an apology however a higher service charge was also applied. All round disappointing experience and would not recommend.More

Date of visit: November 2022
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Reviewed 8 June 2022

Love this place - the value and portions are amazing and the service is lovely. I always recommend for anyone in the area who wants a great meal.

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2022

Walked into the restaurant for a meal with a friend and was not disappointed. The Pepper Tree has lovely staff, amazing food and the value for money is unmatched. As if I couldn't love Thai enough!More

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocellyn D, Reputation Manager at The Pepper Tree, responded to this reviewResponded 7 February 2022

Hi greenwichsocial, Thanks for sharing your feedback with us! We’re glad to know our staff was attentive to your needs and really looked after you. We always aim to provide you with the best experience. We are delighted to hear that you had a great...More

Reviewed 15 January 2022

Loved the food and the cocktails were amazing! Lovely service and everyone was so helpful and gave great recommendations!!!

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocellyn D, Reputation Manager at The Pepper Tree, responded to this reviewResponded 17 January 2022

Thank you for the positive feedback about your visit. I am very delighted to hear that you've enjoy the food and our service. We do very much appreciate your recommendation and it would be our pleasure to welcome you once again!

Reviewed 10 December 2021

The food was so good and hearty, exactly what you want from a Thai restaurant. The Pad Thai does NOT disappoint with quick service and super friendly staff. Definitely worth the trip and I know I'll be back very soon!

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocellyn D, Reputation Manager at The Pepper Tree, responded to this reviewResponded 27 December 2021

We are very glad that you've enjoyed the food and our service. It will be our pleasure to welcome you once again!

Reviewed 10 December 2021

really incredible food. Loved the cocktails especially. also recommend the dim sum here. overall, great experience, my friends loved it.

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocellyn D, Reputation Manager at The Pepper Tree, responded to this reviewResponded 27 December 2021

Thank you for the positive feedback about your visit. I am very delighted to hear that you've enjoyed your visit. It would be our pleasure to welcome you once again!

Reviewed 10 December 2021

The food was very good and the staff very friendly and attentive. The place is very cosy and is in a street surrounded by other restaurants and bars with a lot of atmosphere. It is also a very good opportunity to spend a different evening...trying Thai cocktails, they have happy hour!More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rocellyn D, Reputation Manager at The Pepper Tree, responded to this reviewResponded 21 December 2021

We are glad you've enjoyed your visit. We hope to see you again!

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Questions & Answers
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Margaret B
4 March 2022|
Answer
Response from Rocellyn D | Property representative |
Hi Margaret, Afraid you can't bring your own alcohol, but we have a great drinks menu for you to choose from!
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THE PEPPER TREE, London - Updated 2023 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about The Pepper Tree

Yes, The Pepper Tree offers takeaway services.

Yes, The Pepper Tree offers delivery services.

The Pepper Tree is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 4
  • Atmosphere: 3.5