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Ratings and reviews

#1,388 of 17,476 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$11 - US$25
CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

Covent Garden
0.1 miles from Trafalgar Square
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Reviews (720)
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652 results
Traveller rating
271
213
91
40
37
Traveller type
Time of year
LanguageEnglish
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Traveller rating
271
213
91
40
37
Show reviews that mention
All reviews pizza pasta dishes chicken pre theatre piping hot
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Reviewed 3 weeks ago via mobile

A special thanks to Roberto,the manager and the his lovely colleague, Marie for making this experience truly remarkable. The obvious problems with lack of staff together with a super busy rush of customers was dealt with very professionally by the team. The food was delivered...in a very reasonable time considering and the cleanliness and ambience of this place is first class.More

Date of visit: April 2022
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Reviewed 3 weeks ago

The service was outstanding! The pizza came out so quickly and it was huge! When I couldn't finish it, the waitress gave me a box and a bag so that I could take it with me!

Date of visit: April 2022
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Reviewed 4 weeks ago via mobile

We didn't have a booking at Zizzi but decided to see if they could accommodate us , they were very busy at 7pm on Good Friday but they found us a table no problem. I thought we'd be waiting ages and was worried as we...had a show booked for 8pm but they were wonderful, our waitress came within 5 minutes and took our food and drinks order , huge bottles of Perroni for £5 , absolute bargain! Food was really good and fresh , husband and daughters pizza were amazing and my spaghetti was lovely too ! Would definitely recommend, thank you Zizzi 😊More

Date of visit: April 2022
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Reviewed 28 March 2022

This is a quaint little basement venue. As a chain I find Zizzi always delivers but the staff here are second to none.

Date of visit: December 2021
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Reviewed 15 March 2022 via mobile

We called for a meal. There were 3 ladies one of whom was celebrating her birth day, we queued behind them on the stairs. We waited and they waited and the wait went on, no recognition from the section staff. The ladies in front of...us got fed up and left. I counted up over 40 available seats all at empty tables. I waited some more ,now other people are receiving their meals and it looks good. Eventually the lady comes and tells me it will be 15 minutes and gives me a menu. Not a problem. I follow her expecting to be seated. She turns and directs me to wait at the lecturn. To stand there for 15 minutes with 40 empty seats not happening. They have nearby competitors who managed to provide suitable service. The food looked great if you can get some.More

Date of visit: March 2022
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Zizzi The Strand, General Manager at Zizzi The Strand, responded to this reviewResponded 16 March 2022

Sorry to hear about your bad experience with us at Zizzi The Strand, We do try our best to sit every customer, however due to staff shortages we sometimes cannot use all the tables available within the restaurant.

Reviewed 14 February 2022

Really good in service, food and people. Overall it was really nice. The online order is user friendly and helpful too.

Date of visit: February 2022
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Reviewed 10 January 2022

Usual good value Zizzi menu. Location is excellent for local theatres, staff really efficient and incredibly friendly.

Date of visit: January 2022
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Reviewed 13 December 2021

Family meal here in December. We were a party of 8. Our table was cleaned down in our presence and there was not wait. Food was delivered promptly and was good. The festive menu was not worth it as most of the dessert menu was...out of stock. Overall a good place for pizza. We were not rushed at all and it is easy distance from Covent Garden and Trafalgar Square.More

Date of visit: December 2021
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Reviewed 22 November 2021 via mobile

Perhaps my review is slightly biased, I’m not a major fan of chain Italians. We dined here on a busy Saturday night pre-Theatre. Firstly you have to make your way (quite dangerously) down stairs squeezing past all of those who haven’t pre-booked-the looks you get...is uncomfortable! Our table was ready and I have to say the member of staff serving us was really friendly, professional and attentive. The food came quickly but was bland. Few of us had the lemon pepper chicken pasta which tasted neither of lemon or pepper until we added the pepper ourselves. The chicken was less than a 1/4 of a breast which also included a very sharp bone, bones also in 2 other members of our parties dish. We didn’t have pudding as there wasn’t time. The drinks were nice and at a price you would w left for a chain, in London. Not sure why now you can’t pay in cash?? We are not yet a cashless society so this struck my as odd and annoying. Not blown away and wouldn’t return.More

Date of visit: November 2021
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Reviewed 21 November 2021 via mobile

We walked into Zizzi’s pre theatre hoping for a table for 7 and were found a table. Our food came quickly and was fine but nothing special; main complaint was smallish portions and limited pizza topping. The waiting staff were great.

Date of visit: November 2021
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Best nearby
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
...More
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Questions & Answers
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JoW1922
19 March 2018|
Answer
Response from KAZ964 | Reviewed this property |
Hi Jo W I believe the Adelphi Theatre is on the other side to Zizzi’s not far at all. Couple of mind walk. Karen Relf
1
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TheHappiestCouple
17 March 2018|
AnswerShow all 6 answers
Response from Gimier | Reviewed this property |
15 minutes walk or, if don't want to walk, you can use the London Underground taking the Bakerloo line in Charing Cross and exiting at Piccadilly Circus station.
0
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Laurahfellows
25 January 2018|
AnswerShow all 6 answers
Response from Lesley R | Reviewed this property |
About 7 or 8 mins along the Strand
1
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Frequently Asked Questions about Zizzi The Strand

Yes, Zizzi The Strand offers takeaway services.

Zizzi The Strand is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5