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Ratings and reviews

#1,093 of 15,134 Restaurants in London
Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£10 - £40
CUISINES
Bar, Grill
Special Diets
Vegan Options, Gluten Free Options, Vegetarian Friendly
View all details
meals, features, about
Reviews (542)
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Traveller rating
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All reviews brunch steak sunday roast potatoes shisha garden food was amazing a great evening lovely atmosphere recommend this restaurant champagne
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Reviewed 21 January 2024

Booked this place for a work Christmas party was very happy to have a private area to enjoy with colleagues. We enjoyed some really nice cocktails and food. The venue also organised for us to have a private DJ and our own bar staff which...was great. All in all we had a great time however, unfortunately when leaving the venue the security guard was very aggressive with our whole party and was very disrespectful to all of us for no reason. We tried to speak with him but he kept goading and swearing at us and telling us we were drunk which I can assure you nobody was since we all had to be in work at 7am the next day. This really put a downer on what was a great evening for us!More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 December 2023

Not a welcoming place. Cold vibe. Staff rude beyond belief! Drinks cleared away before they were finished. Won’t be back.

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2023

On arriving in the bar down stairs we was pleasantly surprised it was lovely nice atmosphere 5pm we went up to the brunch and can honestly say the only thing that was good was the DJ!! Table wasn’t big enough. They asked us to pay...the bill before it even started. ( first brunch ever that has happened ) The food was ok nothing to write home about. There was 16 of us and was only allow 5 different choices of bottomless drinks at a time although people wanted different drink. The Prosecco was NOT Prosecco as stated on the menu . It was cheap rubbish fizzy wine .More

Date of visit: June 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 May 2023 via mobile

I had gone to The North Pole in Greenwich for a date. The customer service was 11/10, both Anna and Bikesh the manager were super helpful, patient, friendly and welcoming. I would highly recommend the top floor (after brunch). The portion and price was top...notch and just for better reference in terms of cultural spice levels, and ingredients, I am an Afro-black person. The food was tasty and I did not pick up on any spice. On the ground ground floor there are two rooms: - A shisha lounge - A bar and dance floor section Both had a good vibes to it but had different demographics (for the night which I had attended). The shisha was more Youthful, chilled, had more of the Afro-Caribbean vibe to it. Especially because they were playing music of that genre in that section. The dance floor was more elderly, lads, ladies and anyone who generally wanted to mix and socialise. Lastly, their cocktails are amazing, tasty and a good portion for the price. Hopefully this review will help you choose whether it’s the right spot for whatever occasion 👌😌🤝More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 April 2023

Lovely ambience and wonderful food, attentive waiters and waitress really enjoyed our experience thank you

Date of visit: April 2023
Helpful?
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Reviewed 21 March 2023

Went for a dinner last week, my friend saw the tik tok with max and cheese on it so we were dying to try it and it was delicious, my friend had porn start martini and I had zombie, omg the best cocktail!!! Def go...for it. We shared meat platter and omg the meat was so juicy it’s insane. I def will come back I heard they do Sunday roast too. Oh yeah and thanks to Rojeana (sorry if I spelt it wrong) she was lovely .More

Date of visit: March 2023
Helpful?
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Reviewed 21 March 2023 via mobile

I came here with friends on Monday and it was fantastic the food was amazing, quick & fresh. The waiter had great recommendations. The drinks were all tasty. Strong and sweet. The venue has great decor and different vibes on every door. Their shisha garden...is covered fully heated. Had an amazing ambiance good vibe. Everyone was friendlyMore

Date of visit: March 2023
Helpful?
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Reviewed 20 March 2023

We are foodies and chose this venue from tik tok , this has to be the worst Mother’s Day lunch in history. We left the majority of the food which was awful , re warmed roast potatoes , the beef was tough and burnt around...the edges , frozen mint sauce . Dirty walls, empty salt shakers , rude staff after continuously delivering the wrong food to the wrong tables , the list is endless . I would not even return for free …. Don’t be fooled ppl this place is awful .More

Date of visit: March 2023
Helpful?
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Reviewed 20 March 2023

What a great evening visited with two of my girlfriends on Saturday night after I watched a food blogger post the most amazing food, and she was right the mac and cheese was amazing and the chicken shish was so so nice. The venue was...so nicely decorated with a chill vibe will be returning asapMore

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2023 via mobile

What a disastrous disappointment. We arrived as a group of 7 for not only a Mother’s Day brunch but also a birthday celebration. This experience was an absolute joke from the offset. Firstly, we had called and asked if we could order from the a...La carte menu and was told by Anna that was fine but on arrival was given a Mother’s Day brunch menu and told that was all that was on offer… we were only going for seafood/ platter (as seen on tik tok). The Mother’s Day brunch menu was limited to say the least. The restaurant had 6 families seated. It was not what I would call busy at all. We waited a long time for drinks, we waited a long time for our starters (hummus and pitta). We then waited over half an hour for our mains. The waiters had a very bad attitude, they were not polite. I don’t know if they had an emergency situation but the experience ruined our entire day. The quality of food was shocking (hummus was still part frozen with solidified oil on the top; potatoes from the roast clearly rewarmed. Mocktail ordered twice, came completely different the second time around). Honestly, have not had such a bad experience in a restaurant in an extremely long time. They still tried to charge service charge at 12.5% which was removed but what shocked us the most was the manager confirming that service was bad because of the kitchen but not offering anything as a gesture. We will not be returning.More

Date of visit: March 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2023

Called in advance to reserve table.Arrived at restaurant which was not particularly busy.Having been given a choice of seat we sat and waited patiently for a menu to arrive.After 10 minutes of waiting, I had to go up to the bar and ask for a...menu.The waitress arrived a further 10 minutes later and asked us "if you guys are ready to order now". My wife is a vegetarian and at the time of reserving the table, I had specifically asked whether a vegetarian roast could be provided, and was informed that it could.Which was reassuring as it was Mothers Day and my wife is very partial to a veggie roast.Which is why I choose this restaurant.We asked for a veggie roast and was told that none was available on the mothers day menu for vegetarians but could have the menu item for vegetarians which was the vegetarian kebab. Which is basically a bowl of white rice and chucks of stir fried vegetables and salad on a pita bread. Something I could have done at home.My wife was most unhappy but as we had travelled a long way and it was far too late to go elsewhere she acquiesced and reluctantly ordered the kebab as this was all that was available for her to eat.There was fish and chips, but not on mothers day. The service was extremely slow and a number of other tables customers could be heard complaining about the slow service. The staff seemed unbothered, uncaring, there was no apparent hustle and no attention to detail. The only saving grace was the manager who appeared to be doing mostly everything himself, whilst the staff slow walked food to the wrong tables twice, which happened on two separate occasions during this visit.It is regrettable that there is a 12.5% service charge. Ordinarily I would complain openly and directly to the manager and refuse to pay this charge, but as it was Mothers Day and I could clearly see the manager was struggled with incompetent staff, and my wife was upset, we finished our main meal declined the desert and left.More

Date of visit: March 2023
Helpful?
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Reviewed 8 March 2023 via mobile

I cant thank the management and staff enough for the organisation and effort they put in, to help us celebrate my daughter's 3rd birthday. The venue was fantastic and supberbly decorated. The food was second to none and plentiful and at a very reasonable price....The staff were so helpful and could not do enough for us. Thank you again.More

Date of visit: March 2023
Helpful?
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Reviewed 3 March 2023

The perfect place for a chilled out Sunday afternoon / evening. forget the traditional pubs. This place is just perfect - amazing beer garden heated as well if I may say. Food is fantastic and of course they have brilliant shisha. A nice way to...chill and socialise. Definitely my 'go to' for a nice evening.More

Date of visit: February 2023
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Reviewed 10 February 2023 via mobile

When we arrived they told us the restaurant was closed. Why would you do that? We could have eaten in the bar or the garden but who wants that when you’ve booked a restaurant table? Unbelievable.

Date of visit: February 2023
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Reviewed 17 January 2023 via mobile

The food for this restaurant was delicious specially the starter we couldn’t eat our main as the starter was enough

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Stephanie W
21 November 2018|
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Response from S7KLUSandra | Reviewed this property |
Sorry I’m not sure, why don’t you contact them via the website? Good luck
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527adamr
8 August 2018|
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Response from 447stephb | Reviewed this property |
No not at all
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moshgosh
7 June 2018|
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Response from greenwichguy1 | Reviewed this property |
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NORTH POLE RESTAURANT, London - Greenwich - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about North Pole Restaurant

Yes, North Pole Restaurant offers delivery services.

Yes, North Pole Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

North Pole Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5