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Ratings and reviews

#553 of 1,082 Indian in London
#7,325 of 15,138 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£8 - £16
CUISINES
Indian, Asian, Bangladeshi, Balti
Special Diets
Vegetarian Friendly, Vegan Options, Halal
View all details
meals, features
Reviews (83)
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45
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14
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LanguageEnglish
Traveller rating
45
17
2
4
14
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All reviews poppadom thali indian food takeaway dishes
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Reviewed 27 September 2023

I haven’t been to this restaurant in over 30 years, but I knew the food was good, so I took my disabled mum for a meal as it was local. All I can say is the food is still good but the service really wasn’t....A waiter took the drinks order with no issue then returned for the food order. I asked for one tandoori salmon and three papadoms as starters and to all come together. Within 30 seconds the papadoms turned up. I said, oh is the salmon ready too then? “No” he said. I reminded him that I asked for both to come together. He said, “oh so you don’t want the papadoms?” I said not yet, so he took them away. Approx 15 mins later, another member of staff arrived with the trolley with the salmon, two main courses, rice and bread but no papadoms. I asked why he brought both courses at the same time, he said because he was told we wanted everything together. Now frustrated, I repeated what I asked, so he gave us the salmon and walked away. I asked where the papadoms were, he said, in a fairly arrogant tone, I was told you didn’t want them anymore. I said, “For Christ’s sake, listen to me, why is this so difficult?” he interrupted me and threw two empty plates onto the trolley (luckily, they didn’t break). A different member of staff (I now know was called Hussein) came over and politely asked if there was a problem? I asked if he was the manager to which he replied, “No, that man is” (pointing to the man who lobbed the plate). Not only that, the manager rudely told Hussein to go away. Totally uncalled for as he came to try and resolve the situation. I asked the manager why he was getting upset and throwing plates around when the problem was clearly not my fault. His reply was, “If you don’t like it, I was free to leave.” He then walked away and clearly instructed the other waiters to serve us. I asked for Hussein to be our waiter for the remainder of our meal which he obliged. Just be wary of the manager who clearly has no people skills and, in my opinion, Hussein should be the manager as he clearly knows how to deal with people and situations properly. He also apologised as we left. The food is superb, but the service and attitude of the manager is woeful. My mother, who thoroughly enjoyed her dinner said, “We was definitely not manager material. People only go to restaurants for good food AND good service and if one or both fail, people are unlikely to return and we definitely won’t be.More

Date of visit: September 2023
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Reviewed 19 August 2023 via mobile

Good food and nice selection, decent size portions. Friendly and helpful staff. Great value, would definitely visit again.

Date of visit: August 2023
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Reviewed 8 March 2023 via mobile

First visit to this local restaurant with friends . Warm welcome and genuine. We all totally amazed with the quality and taste of all of our starters and mains . Great portion size and the mushroom rice is the best I’ve had ever. For a...Tuesday night out we all had a good laugh and chat about the great world and the food that we all enjoyed. We will be back very soon. Thanks guys your service is amazing with your great food . The BillMore

Date of visit: March 2023
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Reviewed 20 July 2022 via mobile

We had a lovely evening. The food was exceptional and the service was fantastic. I would highly recommend enjoying some Indian cuisine.

Date of visit: July 2022
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Reviewed 13 February 2022

Dipali did not disappoint. We were a party of four that booked at the last moment on a Saturday night. The staff were accommodating and friendly and although the restaurant was busy, the noise level was low and we could talk without raised voices. The...food menu was comprehensive with the normal favourites in addition to house specialities and vegetarian options available. The food was served hot with individual flavours to each dish. We all said how good our own dishes were and so ended up trying a little of each other’s (Youtube: “Smithy’s Indian takeaway rant, Gavin & Stacey” - would not have been pleased!). Mixed grill, madras chicken, thali plus the usual bombay aloo, nan and papadoms etc. we certainly didn’t come away disappointed. Thank you for a lovely evening.More

Date of visit: February 2022
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Reviewed 23 January 2022 via mobile

Have used this restaurant for years but was disgusted with the meal I ordered this evening. Chicken tikka starter!! Not cooked in that way completely unflavoured with green tinge . Clearly some chicken taken from remains of buffet . Chewy inedible. As was the chilli...chicken naga . Could have bounced chicken off of wall . 17 years using this restaurant..YOU SHOULD BE ASHAMED!!More

Date of visit: January 2022
Helpful?2  
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Reviewed 6 January 2022 via mobile

Very nice. Tasty good with good portions! Honestly think it’s the best in the area. My only build would be that for delivery it would be a nice touch to have a free popadom and mint sauce (most takeaways do this) but the food is...still excellentMore

Date of visit: January 2022
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Reviewed 10 October 2021 via mobile

Would have loved to have visited this restaurant but after making a booking for Sunday lunch and calling the restaurant on the day to confirm we arrived to a locked door and a closed sign. No phone call to let us know that the restaurant...will be closed. Overall disgusting customer service. I called to ask why this had happened and there response was “yes we decided to close” avoid avoid avoid!!! A complete waste of time travel to get here.More

Date of visit: October 2021
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Reviewed 22 August 2021 via mobile

In July I went with a friend. I took lamb curry rogan yosh which was decent, I took some other things too such as Bombai potatoe which was horrible, but what was most disappointing for me was that naan didnt seem to be home made,...it was too chewy to have been home made! My friend took another lamb curry at the suggestion of the waiter, aside the fact that she didnt like his choice( too much sugar/cinnemon in curry) the meat was not well cooked and we could not eat it , either of us. same problem with her naans. price was ok though. But I wouldnt mind more expensive if the food was good!! I gave them another chance Later in August I took a take away and it was the worst chicken curry I have ever eaten! sauce was too thin and no taste and rice was probably washed in water after being cooked, it was sooo tasteless even though it was with veggies! what can I say, I gave 2 stars just cause first time it was not expensive and my curry was not bad. Never again! Food is totally disappointing! How come so many stars in reviews?! maybe it was good before, but in 2021 not anymore!! I do not recommend at all!More

Date of visit: July 2021
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Reviewed 30 July 2021 via mobile

Had my first takeaway from here last night at a friends house! I’ve never tried this Indian before but my friends had.. My tandoori mixed grill was delicious! Nan bread was huge as well! All the meals we had were of a high standard! Absolutely...enjoyed 🙂More

Date of visit: July 2021
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Reviewed 18 August 2020

This must be my 20th time at Dipali and even though I moved to Hackney, I still make the trip any time I want a curry. The food is to DIE for, big portions and reasonably priced. The highlight has got to be the prawns,...can’t go wrong! The staff are so friendly and the owner always gives us such a warm welcome. We made the most of eat out to help out and got 50% off food too. Can’t recommend enough, I’d give this 6 stars if I could!More

Date of visit: August 2020
Helpful?1  
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Reviewed 17 February 2020

Sunday 16/02/20 9:30 reservation. Poor/bad attitude, unprofessional approach, average food and service. My partner arrived for a 9.30 reservation, I arrived five minutes late and apologised,only to be given a bad stare and no greeting. The manager/waiter stood near our table staring with a bad...look throughout almost the entire meal making us feel uncomfortable. There were no other customers in at the time and they claim they close at 11.30 on their website, so plenty of time not to keep them their late. Food was average and after a few minutes we asked for the bill and for the food to be packed up for takeaway as we felt so uncomfortable and unwelcome. Will not go back if we can help it.More

Date of visit: February 2020
Helpful?1  
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Reviewed 5 November 2019

Very poor Service, wouldn’t recommended the salmon for starters the main was nice, when mentioned that the salmon didn’t seem fresh and tasted gone off kamal Hussain who worked there was rude replying us but I feel it did taste gone off and we had...the right to say so, kamal didn’t like it and was rude to us.all the staff seems very unfriendly. We had very fond memories of this restaurant as we used to come here many years ago but as we moved away we hadn’t come of a while and was hoping to see the owner as he was a very lovely too but unfortunately he wasn’t there the food and service used to be amazing but the service has really gone down, it’s a shame the owner wasn’t around as he was very nice and I’m sure that doesn’t even know how the staff talk to customers when his not around. Won’t be coming backMore

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2019 via mobile

We have been to the Dipali a few times and on our recent visit were really impressed . We ordered chicken Madras and Chicken Tikka Massala with some nice vegetable and rice dishes. All dishes were really delicious with nice size portions and friendly service....If you are anywhere near Palmers Green this is the place for a great curryMore

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2019 via mobile

I use to dine in this restaurant almost on a weekly basis with friends before we all settled down, but always remembered how good the food was and till this day it has not disappointed. Even the bottle of wine was great and our Irish...coffee to finish off. Brought back good memories, will definitely make it more regular again.More

Date of visit: October 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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DIPALI, London - Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Dipali

Yes, Dipali offers takeaway services.

Yes, Dipali offers delivery services.

Dipali is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5