We visit here a lot, being local and absolutely love the service and hospitality from the team. The portions are super generous so much so that we always share a dish and the local wine recs are great. The salads are super fresh and to...die for with delicious dressingsMore
Absolutely worth the full 5 star rating! Amazing turkish food at a restaurant with such generous and kind people. Looking forward to another visit!
Sadly their are no positive's for this recommended place, as it failed to live up to its 4.5 * reviews. A mixed grill for 2 had one lamb Chop. The' best lamb spare ribs' were fatty and covered with a chewy membrane, it was rather...unpleasant. It was served with only rice, no bulgar or cous cous. There was poor service and no staff interaction apart from taking the order, removing the plates and bringing the bill. Nobody asked if all was well or if we were enjoying our meal. That is telling as it was not a very busy evening and other places were heaving with no tables available. It was also expensive for a Turkish restaurant.More
BOOKING Making a reservation for this restaurant on the surface seemed to be straightforward, but was not. Upon making a reservation on their website, a message pops up informing you that a confirmation email will be sent to your designaged email address. That email never...came through. On the morning of the day my reservation was booked for, I emailed their general enquiries' email address to confirm my reservation. Several hours later, after still not hearing back from the restaurant, I called an hour before the time I'd booked, which revealed in fact that my reservation hadn't been placed and was then made on the phone at the time. Whilst it wasn't a problem because the restaurant was relatively empty, if it had been busy it could have been an issue. FOOD My mother who attended with me suffers from Coeliac Disease and a Dairy Allergy, and I'm Lactose Intolerant. The online and in-person menu doesn't have any allergen information available, so we had to guess and hope for the best with what we could eat. Could be potentially life-threating for people with severe allergies; would recommend that info gets added asap. No water was offered to us on the table throughout the entire duration we were there...We weren't given new knives and forks when our main dish arrived; it is basic hospitality to get new cutlery with each meal and water on the table! Food was ok, not bad not great. I've tasted far superior Turkish food so was disappointing. Would have liked more seasoning, but that's personal preference - I think they 'anglocised' the menu to suit the English palette...Also I've noticed I've been sick and on the toilet more frequently since eating here, so think that maybe my fish or rice wasn't cooked properly (?) ACCESSIBILITY I have a real problem with the fact it states on Google that it's wheelchair-friendly, when it's evidently not. Both customer AND staff toilets are up a set of *very* steep stairs which would cause difficulties for customers with mobility needs. Customer toilets were located next to staff toilets which I think is inappropriate, and should remain in separate areas. Only 1 toilet for each sex (male + female) - when full would be inconvenient, and no changing facilities for parents. STAFF/CUSTOMER SERVICE This is the area that we had serious problems with. Whilst staff were friendly and attentive, I would dare say that they were excessively - it was too full-on! Firstly, all the waiting staff were male; at least 1 or 2 female waiting staff is much needed. Secondly, there was 1 waiter in particular who made both me (a 19yr old female) and my mother who's 54 feel extremely uncomfortable. This waiter was our main server who took over from the original waiter who seated us: he was polite, however was standing over us nearly the whole time. My mum even made a joke saying he was obsessed! He was staring a lot in a way that could be intepreted as threatening and borderline harassment for females. It was intimidating and made us uncomfortable, putting a downer on our overall experience. He also kept coming back to our table checking in every 5-10 minutes, meanwhile he didn't do this with any of the other customers who were ironically women with male companions, which made us think he was targeting us 'cause we were 2 women on our own. When eating out, most people want to be left to their own devices - it was extremely intrusive. It's far from the standard of professionalism I would expect from a restaurant rated 4.7/5. DISCREPANCIES WITH ONLINE INFO The info stated on Google isn't accurate. It says that it's "women-led", definitely not when you have no female staff on-hand. "Free water refills" - we weren't even offered water so that's interesting. "Braille menu" - not true. "Fireplace" - nope, none in sight. It may seem I'm being nitpicky, but I just don't see the point of lying online about things that you don't offer in-person - not beneficting your brand image in any way. Overall, whilst it was nice as a casual local spot and the food was edible, I wouldn't recommend and will not be coming back. There are far better Middle Eastern eateries in the area...More
Friendly service and food freshly cooked on barbecue before your eyes. Large portions - enough to take some away for lunch tomorrow!
It’s opening again!! Whoop. Love this place and happy to see they’re refurbishing and the same owners will be reopening the restaurant in a few weeks. Phew!
So incredibly sad to see this restaurant has closed. I’ve been coming for near 20 Years and we will miss it hugely. Please, please reopen when all this has passed.
Been coming here for 20 years and the high standard has never faltered. Huge portions, very well cooked. Large menu, lots of different types of kebabs, vegetarian too. All the sides that come with the mains, the various salads and rice and breads are also...lovely. Great hummus. Can't praise this place too highly. Charming service.More
Decent turkish food here, as with most Turkish restaurants in north London, they know how to cook their own countries cuisine.
This is my favourite resturant in the area I have been many times now, with friend, family and partner and never had a bad meal - always know its going to be good. I ahve had various dish's I like the plates for 2 has...you get a bit of everything. The staff are always helpful I would highly recommend actually can not recommend enough.More
Best lamp chops and ribs ever! Had a great time. Very friendly and helpful staff. Highly recommend 🧿🍽
Best portion of lamb liver ever, but they charge an extra cost (£2.50 ) for rice at dinner! Plus the mixed grill is £3 cheaper at lunch time. You get good value for money only if you go there at lunchtime, otherwise it's a kind...of rip off. It's the only Turkish restaurant in the area that has different prices between lunch and dinner time, which I find very weird to say the least! Yet, quality of dishes is excellent as they are grilled with a lot of care and passion by an old and experienced cook. Some members of staff are not really friendly,though.More
i have been going to this place for the last 15 years and every time i enjoyed the meal.ask them to cook the meat the way you like and they will do their best.
Amazing Service, Great Food & Lovely People What More Can You Ask For! Great lamb ribs, worth a try!
I realise restaurants are busy but with any restaurant there has to be the warm welcome. Here I did not get that. Staff are on a military behaviour no smiles. And rice said s an extra cost. Whereas all other Turkish restaurants in the area...are better value for moneyMore
