We have always been big fans of the ETM brand for many years, and have been regulars at The Aviary. We felt that our last few recent visits hadn't been to the standard we expected, but after our weekend visit, they are definitely back on...track.
We stayed over at the Mont Calm, and had breakfast in The Aviary. 100% the best breakfast we have had there, both in customer service delivery and the quality of the food. We ordered from the A La Carte rather than the buffet and it was superb. Having said that, we did dip into the buffet to have meats, cheeses, fruits and salmon, and it was clear the food was great quality. The new breakfast Manager, Maria, is very hands on and demonstrated her excessive knowledge in the Industry....a very welcomed addition to the team.
As it was an unexpected glorious day we decided to stay the day. We negotiated one of the new pods and spent the day drinking cocktails served by Louis. He made me one of his own takes on a rum punch, deliciously garnished with nutmeg, which we named "meet me in St Louis".
The pods and the ambience of the rooftop is a winner, certainly the best they have had to date.....it really does feel christmasy and Laplandesque - clearly a lot of investment has been released to get to this standard.
We stayed for a late lunch and had the lamb and the cod from the A La Carte menu. Superbly cooked and once again the quality of the meat and fish was clear. I get the impression who ever is responsible for F&B is sourcing top notch supplies reflected on what is delivered on the plate. Thank you to Florin, Head Chef, for the great food and also your time to speak with us.
As ever a big shout out to Robert (Papi) & Dwayne who looked after us on the Saturday night. Also a big thanks to the Manager, Justina. She works extremely hard, is very engaging and clearly cares passionately about service delivery and the ETM brand.....another good find by ETM resourcing.
Based on this visit, and based on the current Team, who after all make the experience, we will be booking for a winters night in one of the pods.
Well done ETM for getting back to where we know you should be.More