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Papillon - CLOSED

68 Regent Street | Hotel Café Royal, London W1B 4DY, England
+44 20 7406 3310
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Overview
  • Excellent62%
  • Very good20%
  • Average7%
  • Poor4%
  • Terrible7%
Travellers talk about
“brunch” (2 reviews)
“cake” (7 reviews)
“pastry” (3 reviews)
Restaurant Hours Closed
PRICE
££ - £££
RATINGS
Food
Service
Value
LOCATION
68 Regent Street | Hotel Café Royal, London W1B 4DY, England
All Details
Reviews (64)
Traveller rating
Traveller type
Time of year
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1 - 10 of 46 reviews

Reviewed 16 October 2018 via mobile

Lovely setting for a quiet coffee. Coffee is a bit expensive but well worth it given the surroundings. Staff efficient and friendly. Hotel foyet is beautiful.

Date of visit: October 2018
Thank Basharat A
Reviewed 8 October 2018

We stopped by this café for a tea and dessert before going to the theater. Very nice café, excellent desserts, great service. Not cheap but excellent in all aspects.

Date of visit: September 2018
Thank Walk999
Guillaume M, Manager at Papillon, responded to this reviewResponded 9 October 2018

Thank you for taking the time to leave us a review. We are thrilled you experienced great serviced and enjoyed the excellent desserts. Kind regards, Guillaume Marly Managing Director

Reviewed 18 September 2018 via mobile

A piece of heaven with every bite of their desert its a place with an authentic character of royalty and luxury something that has disappeared from London along time ago, glad I walked in and tried that place if you are looking for a hit...More

Date of visit: September 2018
Thank cloxflox
Guillaume M, General Manager at Papillon, responded to this reviewResponded 21 September 2018

Dear Yassin, It's an absolute pleasure to read your fantastic review of the cakes, service and ambiance in the Papillon. We're very glad that you enjoyed our Chocolate Hazelnut Bar and Vanilla Caramel Millefeuille! If you're a chocolate lover, you should definitely try our Dark...More

Reviewed 29 August 2018 via mobile

Delicious cake and coffee in a great ambience - where excellent service is assured. Also, very transparent pricing so nothing on the bill comes as a surprise. It’s the overall experience that makes you feel special; they have excellent attention to detail. We were not...More

Date of visit: August 2018
Thank 42ianm
Guillaume M, General Manager at Papillon, responded to this reviewResponded 10 September 2018

Dear Ian, Thank you very much for your glowing feedback from your visit to the Papillon.Your delightful comments are an absolute pleasure to read and I'm sure the team will be absolutely thrilled to read a review such as yours. We hope to welcome you...More

Reviewed 14 August 2018 via mobile

I was meeting my friends who came from Spain to London for few days. After lunch we fancied a good coffee. I was thinking where could I take them to enjoy the coffee when “Papillon” came into my mind, as I had never went in...More

Date of visit: August 2018
Thank Martyna J
Guillaume M, General Manager at Papillon, responded to this reviewResponded 23 August 2018

Dear Martyna thank you for visiting Papillon and for taking the time to share this amazing review with fellow diners. We're glad to read you enjoyed your time with us and Cindy will be thrilled to read this. We look forward to welcoming you back...More

Reviewed 4 August 2018 via mobile

The location was amazing. Close to the piccadilly circus on regent street. London is so busy and when you are inside this cafe, you wouldn’t feel that anymore. They serve nice cake which is i like the most is mille feuille, then the chocolat and...More

Date of visit: August 2018
Thank Louis_vu
Guillaume M, General Manager at Papillon, responded to this reviewResponded 9 August 2018

Dear Louis, We're thrilled to hear that you enjoyed the atmosphere of the Papillon as well as our selection of cakes. I'm delighted that you liked our cakes so much that you became a regular of ours. We hope to welcome you back again in...More

Reviewed 24 June 2018 via mobile

Arrived tired and cranky after an early morning flight. Was served by Federica who kindly ignored my sour mood. Breakfast might appear expensive but there's plenty in it. Will come back again for cake.More

Date of visit: June 2018
Thank Wendy F
Guillaume M, General Manager at Papillon, responded to this reviewResponded 28 June 2018

Dear Wendy, It's lovely to read that Federica was able to lift your spirits and that you enjoyed breakfast with us at Papillon. We will be sure to share your comments with Federica and the Papillon team. We look forward to welcoming you back for...More

Reviewed 18 June 2018 via mobile

The place and food are obviously amazing but they should really improve their customer service. The waitress asked me to take off my handbag from a chair of our table as a lady sitting on a table next had to put her Chanel bag on...More

Date of visit: June 2018
Thank Chiara B
Guillaume M, General Manager at Papillon, responded to this reviewResponded 20 June 2018

Dear Chiara, We're extremely sorry that the experience you had at the Papillon did not manage your expectations. The Papillon Manager will be in contact with you shortly. Kind regards, Guillaume Marly Managing Director

Reviewed 2 June 2018 via mobile

A place like no other on Regent Street.A very good service from the staff and with this I wanna mention Adnana Pruteanu,which from the beginning welkome me in a friendly manner. For sure I will come back to this place.More

Date of visit: June 2018
Thank pruten
Guillaume M, General Manager at Papillon, responded to this reviewResponded 20 June 2018

Dear Pruten, Thank you for your kind comments and for leaving us this wonderful review. We're extremely glad that Adanana managed to make you feel welcome and comfortable. I will ensure that she is aware of your lovely feedback. We look forward to your return....More

Reviewed 27 May 2018

Second visit at Papillon, this time for brunch. I cannot fault this place at any stage. Intuitive service, great food as well as lovely, relaxed atmosphere. This is all you'll experience at Papillon. Perfectly matched 'Maitre D' who discretely owns the place as well as...More

Date of visit: May 2018
Thank M_K_13_M
Guillaume M, General Manager at Papillon, responded to this reviewResponded 15 June 2018

Thank you for leaving us this fantastic review following your visit to the Papillon. We're extremely glad you came back for brunch and that you had an enjoyable experience with us. I will be sure to share your lovely feedback with the rest of the...More

Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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Restaurant Details

Average prices
US$19 - US$39
Location and Contact Information
  • Address: 68 Regent Street | Hotel Café Royal, London W1B 4DY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7406 3310
  • E-mail
Description
Located in the heart of London on Regent Street in an environment that is elegant yet relaxed, Papillon is open all day for breakfast, lunch, afternoon tea and dinner and serves a menu that features both British and French influences and the finest seasonal ingredients. In addition to these classic café dishes, our chefs have also created a selection of savoury and sweet crepes, including an indulgent lobster, baby spinach and truffle Béchamel crepe or the much-loved ‘Suzette’. Executive Pastry Chef Sarah Barber also continues to showcase the finest in patisserie. New to her repertoire are a collection of seasonal British desserts presented in jars, ideal for takeaway or chic dinner party gifts. Accompanying these dishes is a wine and champagne list, including all the grand marques one would expect as well as fine examples of the new homegrown vineyards.
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