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Papillon

#5,615 of 18,551 Restaurants in London
££ - £££Cafe, British, French
68 Regent Street | Hotel Café Royal, London W1B 4DY, England
+44 20 7406 3310
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Overview
  • Excellent56%
  • Very good21%
  • Average9%
  • Poor5%
  • Terrible9%
Travellers talk about
“brunch” (2 reviews)
“cake” (4 reviews)
“pastry” (3 reviews)
Closed Now
Hours
CUISINES
Cafe, British, French, European, Vegetarian Friendly, Vegan Options
PRICE
££ - £££
RATINGS
Service
Food
Value
LOCATION
68 Regent Street | Hotel Café Royal, London W1B 4DY, England
All Details
Write a ReviewReviews (55)
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1 - 10 of 39 reviews

Reviewed 3 days ago via mobile

The place and food are obviously amazing but they should really improve their customer service. The waitress asked me to take off my handbag from a chair of our table as a lady sitting on a table next had to put her Chanel bag on...More

Thank Chiara B
Guillaume M, General Manager at Papillon, responded to this reviewResponded yesterday

Dear Chiara, We're extremely sorry that the experience you had at the Papillon did not manage your expectations. The Papillon Manager will be in contact with you shortly. Kind regards, Guillaume Marly Managing Director

Reviewed 2 weeks ago via mobile

A place like no other on Regent Street.A very good service from the staff and with this I wanna mention Adnana Pruteanu,which from the beginning welkome me in a friendly manner. For sure I will come back to this place.More

Thank pruten
Guillaume M, General Manager at Papillon, responded to this reviewResponded yesterday

Dear Pruten, Thank you for your kind comments and for leaving us this wonderful review. We're extremely glad that Adanana managed to make you feel welcome and comfortable. I will ensure that she is aware of your lovely feedback. We look forward to your return....More

Reviewed 3 weeks ago

Second visit at Papillon, this time for brunch. I cannot fault this place at any stage. Intuitive service, great food as well as lovely, relaxed atmosphere. This is all you'll experience at Papillon. Perfectly matched 'Maitre D' who discretely owns the place as well as...More

Thank M_K_13_M
Guillaume M, General Manager at Papillon, responded to this reviewResponded 6 days ago

Thank you for leaving us this fantastic review following your visit to the Papillon. We're extremely glad you came back for brunch and that you had an enjoyable experience with us. I will be sure to share your lovely feedback with the rest of the...More

Reviewed 4 weeks ago

We celebrated our 50th wedding anniversary dinner here. It could not have been more perfect. The hospitality, the ambiance, and of course, the food, exceeded even our most hopeful expectations. The compliments that follow this restaurant via word of mouth are well deserved. We loved...More

Thank YayaMary
Guillaume M, General Manager at Papillon, responded to this reviewResponded 3 weeks ago

Thank you for choosing Papillon to celebrate your 50th wedding anniversary. It's a pleasure to read that our service and food met your expectations on this very special night. I will definitely be sharing your kind words with the whole Papillon team. We hope to...More

Reviewed 3 April 2018

Superb place for tea coffe and cakes while watching the crowds on regent street .part of the cafe Royal and offering all the class you would expect .quality shines through the food .drinks and service .first class

Thank peter f
Guillaume M, General Manager at Papillon, responded to this reviewResponded 9 April 2018

Dear Peter, It's amazing to read that you enjoy our cakes and our coffee! Thank you for recognising that the Papillon is part of Hotel Cafe Royal and for all your kind words about our service. Kind regards, Guillaume Marly Managing Director

Reviewed 2 April 2018 via mobile

Popped in here mainly to get out of the rain. What a lovely place. We were looked after very well even though we just had a mint tea, some Cafe Royal blend tea and a scone. We watched the Regent St world go by in...More

Thank efqm
Guillaume M, General Manager at Papillon, responded to this reviewResponded 9 April 2018

Thank you for taking the time to leave us this review following your visit to the Papillon. We're glad to hear that Papillon was a nice warm escape from the rainy Regent Street. We hope to welcome you back very soon. Kind regards, Guillaume Marly...More

Reviewed 1 April 2018 via mobile

I did enjoy the restaurant very much, the service was great, enjoyed the atmosphere and they definitely serve the best raspberry tart I've ever had. The four stars are due to high prices.

Thank Tamara M
Guillaume M, General Manager at Papillon, responded to this reviewResponded 9 April 2018

Dear Tamara, Thank you for leaving us this lovely review. I will definitely be sharing your feedback with our pastry team, which I am sure they will be delighted to hear. We hope to see you again for another cake soon! Kind regards, Guillaume Marly

Reviewed 30 March 2018

I love going to Papillon for lunch and a drink. The food is always really fresh and made with passion. I received outstanding service from Millie and Phobe whilst there. Nothing was too much trouble as they were very friendly, they went over and above...More

Thank JackJJohnson
Guillaume M, General Manager at Papillon, responded to this reviewResponded 9 April 2018

Dear Jack, We're very happy to read that the Papillon staff have made your experience continually enjoyable. Thank you for your kind comments, I will be sure to share them with Millie and Phoebe. We hope to welcome you back very soon. Kind regards, Guillaume...More

Reviewed 20 March 2018

I would like to recommend this restaurant. It was excellent. I visited it 4 days ago with my friends. The atmosphere, the food, the sweets, were all very good! Sophia who served us, was very kind and polite.More

Thank annaanagnostopoulou
Guillaume M, General Manager at Papillon, responded to this reviewResponded 29 March 2018

Thank you for taking time to write a review following your recent visit to Papillon. The team will be very happy to hear your positive comments. We hope to welcome you back to the Papillon at Hotel Cafe Royal soon. Kind regards, Guillaume Marly Managing...More

Reviewed 8 March 2018 via mobile

I had breakfast at the Papillion at Cafe Royal in London. The service was what one would expect but the value for money wasn’t. Firstly, £27 for scrambled eggs with smoked salmon was expensive then to add insult to injury a further 12.5% was added...More

Thank Peter D
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$20 - US$40
Meals
Breakfast, Brunch, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout, Highchairs Available
Good for
Child-friendly
Open Hours
Sunday
07:30 - 23:00
Monday
07:30 - 23:00
Tuesday
07:30 - 23:00
Wednesday
07:30 - 23:00
Thursday
07:30 - 23:00
Friday
07:30 - 23:00
Saturday
07:30 - 23:00
Location and Contact Information
  • Address: 68 Regent Street | Hotel Café Royal, London W1B 4DY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Soho
  • Neighbourhood: Soho
  • Phone Number: +44 20 7406 3310
  • E-mail
Description
Located in the heart of London on Regent Street in an environment that is elegant yet relaxed, Papillon is open all day for breakfast, lunch, afternoon tea and dinner and serves a menu that features both British and French influences and the finest seasonal ingredients. In addition to these classic café dishes, our chefs have also created a selection of savoury and sweet crepes, including an indulgent lobster, baby spinach and truffle Béchamel crepe or the much-loved ‘Suzette’. Executive Pastry Chef Sarah Barber also continues to showcase the finest in patisserie. New to her repertoire are a collection of seasonal British desserts presented in jars, ideal for takeaway or chic dinner party gifts. Accompanying these dishes is a wine and champagne list, including all the grand marques one would expect as well as fine examples of the new homegrown vineyards.
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