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The Rubens at the Palace

#435 of 17,948 Restaurants in London
Certificate of Excellence
££ - £££
Neighbourhood:
Westminster
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39 Buckingham Palace Road, London SW1W 0PS, England
+44 20 7834 6600
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441 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Greater London, United Kingdom
1 review
Reviewed 4 weeks ago

the whole experience was wonderful, the welcoming, the setting of the tea room, the food and in particular the excellent service received by Enci, the background piano and music was also just right, the personal touch, professionalism and friendliness of Enci made the whole experience for me and my friend a delightful day. Thank you Enci.

Helpful?
Thank cristina22222017
Milford, Connecticut
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

What an awesome place! Great food....BBQ chicken salad and Leopard Burger, fantastic champagne and friendly service. Frank is the host extraordinaire and the atmosphere is elegant and memorable.

Helpful?
Thank Savrob610
Innisfil, Canada
Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 19 March 2017

Had afternoon tea here while in London. Lovely waitstaff was attentive and informative Food was very good from little sandwiches to sweet desserts. Too much food that they packaged up our remaining sweet treats to have at another time.

Helpful?
Thank Rikki M
Derby, United Kingdom
Level Contributor
191 reviews
156 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 16 March 2017 via mobile

I had a red letter voucher from work and booked afternoon tea ! The staff were wonderful, welcoming and not at all snooty ! We had a table in the window which at first struck us as a little odd... you sit side by side on a sofa with your back to the rest of the room.. but it was... More 

Helpful?
Thank Rosie T
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for your kind review. I am delighted that you enjoyed your time with us so much for Afternoon Tea. Thank you for mentioning my team who were on duty the day of your reservation- I know they will be so pleased when they read your kind comments. I am delighted that our cream scones... More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 16 March 2017 via mobile

Spent 2 nights here and everything was fantastic, from the first moment to the last and every interaction with every staff member it was all first class. We travelled to see a show and it was a joint birthday celebration...mine on day of arrival and partners on day of departure. On arrival we were given a complimentary upgrade to a... More 

Helpful?
Thank phillip P
Edinburgh, Scotland
Level Contributor
173 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
Reviewed 14 March 2017

As I was staying at The Rubens because of its convenience to Victoria Station and the ease of travelling out to Kent, I perhaps did not avail myself of all the many luxuries and indulgences that this magnificent hotel has to offer. I stayed two nights and had to travel out to Orpington for my cousin's funeral last Wednesday afternoon,... More 

Helpful?
Thank MadamZsaZsa
Basingstoke
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 5 March 2017

Had booked Afternoon tea here. It was the best we have had, and we have had a few !!!! The service was outstanding. A lovely 2 hours

Helpful?
Thank stevenjoannet
Bath, United Kingdom
Level Contributor
64 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 2 March 2017

Our visit was at lunchtime. We were welcomed warmly. Service was good. The surroundings comfortable. The food was excellent.

Helpful?
Thank holidaygirl329
London, United Kingdom
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 1 March 2017

Took my mum here for afternoon tea as a treat after Christmas. It's a gorgeous hotel very old world but modern as well. Good service great tea and cakes would definitely go again and hope to actually stay there in the near future.

Helpful?
Thank Sandra C
London, United Kingdom
Level Contributor
65 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 25 February 2017 via mobile

As we arrived fifteen minutes early for our booked time we were shown into the adjoining bar which is beautifully decorated and decided to spoil ourselves with a prosecco. The whole afternoon tea was delicious! There was a good selection of fresh finger sandwiches and one small bun, a small round jam sandwich, two light scones with raspberry jam, clotted... More 

Helpful?
Thank angela123_10

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
European, British, Gluten Free Options
Meals
Breakfast, Dinner, Brunch, Lunch, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Buffet
Good for
Business meetings, Child-friendly, Groups, Local cuisine, Special Occasion Dining, Romantic
Location and Contact Information
  • Address: 39 Buckingham Palace Road, London SW1W 0PS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Westminster
  • Neighbourhood: Westminster
  • Phone Number: +44 20 7834 6600
Description
The Rubens at the Palace is located on London's Buckingham Palace Road and plays home to the Rubens restaurants. The Old Masters' Restaurant serves some of London's finest traditional cooking, including a sensational rib of Aberdeen Angus with Yorkshire pudding and a mouth-watering buffet laden with delicious dishes. This grand carvery and grill room oozes old-world charm and elegance. The Library Restaurant serves award-winning modern British food in an intimate, relaxed environment with comfortable armchairs and a traditional-style decor. Its 2 AA Rosette standard cuisine features signature dishes including Cornish scallops or a delectable combination of Irish and Scottish salmon carved at your table and followed by New Forest venison or Dedham Vale fillet of beef. The Palace Lounge follows through from the Cavalry Bar and is a magnificent bright open space with views of the Royal Mews at Buckingham Palace, the Queen's stables. This is a great vantage point from which to spot the passing pageantry, a daily occurrence being so close to the palace! Guests love to enjoy an afternoon tea and watch the world go by, or at night a liqueur in one of the cosy armchairs. In the evenings, a pianist provides lively music and entertainment, helping guests relax and unwind in friendly surroundings.

Questions & Answers

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Questions? Get answers from The Rubens at the Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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