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Ratings and reviews

#1,283 of 15,128 Restaurants in London
Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Location and contact

Mayfair
0.1 miles from Piccadilly Circus
PRICE RANGE
£30 - £50
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours
CUISINES
Seafood, Mediterranean, European, British
FEATURES
Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
Reviews (1,171)
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1,019 results
Traveller rating
444
372
119
54
30
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LanguageEnglish
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Traveller rating
444
372
119
54
30
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All reviews fresh fish seafood dover sole scallops sea bream bread potatoes soup fries steak fish works piccadilly circus main course white wine side dishes two courses set menu
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Reviewed 1 week ago

I have often eaten in this restaurant and enjoyed it. This time was different. The food was fine but the service was execrable. Only six tables were eating, but the two waitresses made heavy weather of it. They made no effort to take our order...at the start nor to provide the bill at the end. In the interim getting their attention was an equally serious challenge as they were both busy on their mobile phone rather than looking after customers. The bill included a 12.5% service charge. I declined to pay it. I also resented getting a £4.50 bill for four small pieces of bread. In quality restaurants you don't charge for bread.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Service was very good but food lacked flavor. 3 people in our party had the seared tuna. Seasoning on it was off and no one liked it. Oven roasted sea bass was very good but I had to add salt and some lemon. Side salad...looked fresh but had no flavor again. The dressing seemed to be olive oil and water. Fish and chips should have been good but batter on fish was too greasy and did not stay on fish. Worst dinner of our week vacation.More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

Don’t believe the grumpy reviews I’m at the Swallow St restaurant and the staff are great, the interior is great, the wine is great, the moules mariniere was great, the halibut beer battered fish n chips were fantastic Tremendous plaice 🤔! And I’ll be back...Beautiful beautiful foodMore

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swallow street fishworks, General Manager at FishWorks, responded to this reviewResponded 3 weeks ago

Dear Customer, We're very happy to hear about your experience at our restaurant. Your satisfaction is our top priority, and we value your feedback. We hope to see you again very soon! Best Regards, Fishworks Team

Reviewed 1 April 2024

Sort of a regular in this place as we absolutely love it but just wanted to highlight the excellent service by Yanitsa! It always makes a huge difference when your service is fab. It is never only about the food! Thank you!

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swallow street fishworks, General Manager at FishWorks, responded to this reviewResponded 4 April 2024

Thank you for taking time to share your experience in our restaurant. You kind words are greatly appreciated!! We hope to see you again soon! Best Regards, Fishworks Team

Reviewed 31 March 2024 via mobile

In typical tourist fashion, we searched for fish and chips near me and came across FishWorks. Three of us ordered it with cod, and I ordered it with halibut. The food was pretty good. Go with the cod option. Service was a little slow.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2024 via mobile

Great fish restaurant. The food and service was great. Very quiet mid afternoon. Everything is cooked to perfection. The staff were both friendly and efficient. We have been to the Covent Garden restaurant too. Both are very good. One of our favourite restaurants in London.

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swallow street fishworks, General Manager at FishWorks, responded to this reviewResponded 4 March 2024

Dear Janaine, Thank you so much for your lovely feedback, your kind words are greatly appreciated. Best Regards, Fishworks Team

Reviewed 13 January 2024 via mobile

Excellent service and really good quality produce, although there were some mistakes in the cookery: the sea bream was a little dry, the breadcrumbs on my scallop were not in the oven long enough and were, therefore, soggy rather than crunchy (but super tasty!). That...said, I'd definitely go back as there were plenty of dishes in the menu that I'd like to try.More

Date of visit: January 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swallow street fishworks, General Manager at FishWorks, responded to this reviewResponded 27 January 2024

Dear Patricia, Thank you for taking time to leave us a feedback. We appreciate you kind words as we are continuously working towards improving our customers experience. We will take your comments into consideration and we hope to see you again soon. Best Regards, Fishworks...More

Reviewed 3 January 2024 via mobile

Excellent food but poor service. We asked for 2 courses and they arrived immediately. Must have been sitting around stewingMore

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swallow street fishworks, General Manager at FishWorks, responded to this reviewResponded 27 January 2024

Dear Paul, We are sorry to hear that your experience was less than desired. It was an uncommon instance and we will do better in the future. We will take your comments into consideration as we continuously work towards creating good experiences for our customers....More

Reviewed 1 January 2024

Drafts table near the door, then asked if we wanted water even before we sat down, turned out to be the start of things to come. We had booked the table, specifying the festive menu, only to be told that it wasn’t available, despite being...advertised. The quality of the food was average, the rocket salad looked like it had been sitting around for weeks and the plates were cold for the main course. The meal was expensive and the quality of staff was poor, no care and attention to detail. Never againMore

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2023

The food was delicious and the service was amazing. Our waitress Yanitsa was very friendly and attentive.

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 December 2023

We have a lovely time with our baby girl there, food was tasty and our waiter Yanitca was excellent. Highly recommended

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 December 2023 via mobile

Ordered the Platter and lots of fish to share. Tier 1 – Crispy fried fish and samphire Tier 2 – Filleted grilled sea bass, wild prawns, scallops and sea bream Tier 3 – Fresh oysters, mussels, clams, Devon crab and crevettes on ice Highly recommended...this as an option. The staff are very friendly and attentive.More

Date of visit: November 2023
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Reviewed 25 November 2023 via mobile

Good staff and service but was served the worst lobster thermidor I have ever eaten, the fish soup was ok but not great. Very average restaurant.

Date of visit: November 2023
Helpful?
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Reviewed 27 October 2023 via mobile

A good two course lunch, served with a smile! The two waiters were efficient and seemed to know the food menu and wines.

Date of visit: October 2023
Helpful?
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Reviewed 22 October 2023

There is a nice ambience inside. Not at all busy. The reviews seem genuinely positive and we are fish lovers. It was a standard experience. The food was satisfactory. Time management was good as our food came out at a reasonable time. My belly is...a little volatile this morning . The tiered option was nicely presented. More for 3 plus persons than one .More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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MichaelY358
8 August 2017|
AnswerShow all 3 answers
Response from Kenneth F | Reviewed this property |
There is no question here. Fine food.
0
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sylvie d
30 January 2016|
AnswerShow all 5 answers
Response from Thesloath | Reviewed this property |
The restaurant is just off Piccadilly Circus so take the tube there Direction 's can be found on their website as well as menus The sloth
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FISHWORKS, London - 7-9 Swallow St, Mayfair - Menu & Prices - Tripadvisor

Frequently Asked Questions about FishWorks

FishWorks is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4