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Galvin Demoiselle at The Conservatory

87-135 Brompton Road, London SW1X 7XL, England
+44 20 7730 1234
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  • Excellent40%
  • Very good33%
  • Average12%
  • Poor10%
  • Terrible5%
Travellers talk about
“scones” (40 reviews)
“sandwich” (11 reviews)
Closed Now
All hours
British, European, Gluten Free Options, Vegetarian Friendly
££ - £££
87-135 Brompton Road, London SW1X 7XL, England
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Reviews (243)
Traveller rating
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Time of year

1 - 10 of 206 reviews

Reviewed 1 week ago

Booked table for 2.15pm but because our train was late, we were running about 30 mins late so I tried to call the hotel. Quite amazing really, this was now the third time I had rung Harrods and I know the place is big, but...More

Thank TPlongy
Harrods_Manager, Manager at Galvin Demoiselle at The Conservatory, responded to this reviewResponded 1 week ago

Please accept my apologies for your experience. Should you wish to discuss this further, please call 0333 300 1234 where a Customer Loyalty Advisor will be able to assist further.

Reviewed 1 week ago via mobile

The conservatory at Harrods has always been a great location for lunch or earl dinner. Galvin doesn't disappoint with a good value £27 set menu, although drinks are pricey (Harrods Larger £7.50 and glass of wine similarly priced) and a 10% service charge is added....More

Thank Jonathan-Harvey-8
Reviewed 4 weeks ago

Our student son had brought us a Vigin Experience voucher for cream tea in Harrods. We travelled from South Wales so had an overnight pull along case with us. We were greeted at the store door by a member of Harrods staff telling us we...More

Thank Redrose20
Harrods_Manager, Manager at Galvin Demoiselle at The Conservatory, responded to this reviewResponded 4 weeks ago

Good morning, I was so sorry to read that you were unhappy with the Cream Tea for two experience at Harrods. Please accept my apologies. I would be grateful if you would contact our Customer Loyalty team so we may have the opportunity to address...More

Reviewed 29 July 2017

We are fans of Galvin's Restaurants and have been to La Chapelle (their flagship) on at least 8 occasions which is one of the most beautiful places to eat in London with food to match. We have also eaten at Galvins Baker Street which is...More

Thank mdwubu
Reviewed 26 July 2017

We had booked a table prior to our visit sadly we were not greeted terribly well on our arrival where staff seemed not to know of our booking. We were taken into a terrace of single tables which looked quite shabby. One word of warning...More

Thank Linda S
Reviewed 14 July 2017

The location is lovely in the Conservatory at Harrods. We waited quite sometime to be offered a menu and even longer for the order to be taken. No excuse at all as the place was nearly empty. The food itself was fine, I had the...More

Thank Europe_City_Explorer
Reviewed 26 June 2017

Attempted to have a cold beverage but waited for over 10 minutes while others who were seated afterwards were provided service. Not the kind of service one would be expect. Beware.

Thank dw18606
Reviewed 29 May 2017 via mobile

My Wife and my Mother in law went for cream tea on Saturday as part of an experience and thoroughly enjoyed their day. They had Scones, clotted cream, jam, homemade lemon curd and tea. Good attentive service with a smile and they would recommend thoroughly.

Thank Andy M
Reviewed 3 May 2017 via mobile

I took my mum here for her birthday to enjoy a cream tea and was very impressed. The terrace was initially difficult to find but with a place this size that was to be expected and staff were very helpful in giving directions. When we...More

1  Thank 181amanda
Reviewed 18 April 2017

We were given a voucher to enjoy a cream tea and scones for two at The conservatory, Harrods. It turned out to be one of the worse experience to have for afternoon tea. When we arrived at the venue my wife and I were directed...More

2  Thank EnjoyEating88
Harrods_Manager, Manager at Galvin Demoiselle at The Conservatory, responded to this reviewResponded 19 April 2017

I was so sorry to learn of your recent experience at The Harrods Terrace. This is certainly not the standard of service we aim to provide and your feedback will be escalated to the management of the restaurant for their attention. Please accept my apologies...More

When millions of tourists want to shop 'til they drop,
they do it along Brompton Road and its boutique-lined
tributaries, including the world-renowned Harrods. And
when millionaires want to flaunt what they've already
got, many of them find Knightsbridge and Belgravia the
perfect place to do so, often behind stately mansion
walls or down quiet private mews. Delve beyond the
ultra-luxe exterior and you'll find some of this
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Questions & Answers
Deborah B
5 May 2015|
AnswerShow all 11 answers
Response from Philip W | Reviewed this property |
we added champagne and paid the difference when we were there
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Special Occasion Dining, Child-friendly, Romantic
Open Hours
11:30 - 18:00
10:00 - 20:00
10:00 - 20:00
10:00 - 20:00
10:00 - 20:00
10:00 - 20:00
10:00 - 20:00
Location and Contact Information
  • Address: 87-135 Brompton Road, London SW1X 7XL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Knightsbridge
  • Neighbourhood: Knightsbridge
  • Phone Number: +44 20 7730 1234
Enjoy a commanding view of London in a mezzanine conservatory setting that borders our Georgian Restaurant. Relaxed yet elegant, the Harrods Terrace offers a modern take on a classic lunch menu, from salads and light lunches through to more substantial dishes from the Harrods Terrace's fire grill. The perfect foil for an afternoon of retail therapy, choose from small plates to share or try a new version of a classic, such as the Wagyu beef burger, all prepared with finesse by Harrods' world-class kitchens
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