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Ratings and reviews

#100 of 484 Dessert in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
French, Fast food
Special Diets
Vegetarian Friendly
Meals
After-hours
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meals, features
Reviews (307)
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264 results
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144
54
20
11
35
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Traveller rating
144
54
20
11
35
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All reviews crepes mac and cheese dark chocolate institution yummy garlic ingredients egg
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Reviewed 3 weeks ago

The crepe was decent but the service was terrible. Really rude for no reason at all. Don’t accept card….clearly for a reason. Will not go back due to really poor service

Date of visit: May 2024
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Reviewed 3 May 2024

Unfortunately the experience was unpleasant because of the nasty fat French guy who was serving. The crepe itself was just about passable: it had plenty of walnuts albeit mostly in the bottom half of the crepe but the maple syrup was all at the bottom...of the container rather that on the crepe itself.More

Date of visit: May 2024
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Reviewed 26 February 2024

This spot is great if you want a delicious and authentic crepe. I have been coming here for at least 10 years and it has never disappointed... Only thing to complain about is the queue length but the end result is always worth the wait!...Don't go to the crepe stand next door.... That always disappointsMore

Date of visit: February 2024
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Reviewed 29 January 2024

Unfortunately this creperie has not really kind staff and good organized service, I didn't appreciate the behavior. I waited for over than 50 minutes in the queue with my little one in the buggy of 8 months and my mom to enjoy it, but when...arrivede there in front to order crepes, the lady told me just to pay cash.. Even if i didn't see any written about on the wall. She answered me to go to bank, moreover she told me I looked like stressed and this made me so uncomfortable and sad as I had my baby there with me and I was waiting for about one hour, was no respectful considering my patience. I decided to leave my idea because no cash in pocket underlining to her that she made a good job to treat me so by a cheap way, above all I listened to her to be offensive and kidding me with other staff and clients. She didn't want to explain why they don't take payment by card but just cash without any options. I am sorry to review negative this known but I felt bad for hours after that, I could have been glad to eat this popular crepe however the lady manager with nice turban is so rude and arrogant, so I took a pic to give an opinion by my experience.More

Date of visit: January 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2023

Excellent customer service. They accept both cash and card. I had spinach, garlic, and cream crepe, which was the best I ever had. It was definitely worth waiting for. Will come back for sure.

Date of visit: October 2023
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Reviewed 23 October 2023 via mobile

Great crepes. Many flavours. I had the tarragon mushroom one; although about £9 each the crepes feel good value. Plenty of filling & served piping hot.

Date of visit: October 2023
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Reviewed 18 June 2023

Excellent, decadent and annoying line-ups! Always good, an Hampstead icon that never gets old. Every time we come to the UK we get crepes!

Date of visit: June 2023
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Reviewed 13 February 2023

The portions, the service and the taste, certainly help to forget the waiting time, which is still worth it.

Date of visit: February 2023
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Reviewed 31 December 2022 via mobile

Great Crepes. Do not confuse with cynical copy by the pub’s owners next door. Go for the full works if hungry. Spinach and cheese if healthier

Date of visit: December 2022
Helpful?1  
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Reviewed 30 October 2022 via mobile

I totally forgot the owner has been changed that I joined the queue for 45 mins to get an ordinary crêpe to disappoint myself, also being treated rudely just becoz I took a picture of the staff making crêpe. The staff on the left said...“Don’t take pictures of us, it’s not in a zoo!” Honestly, no one cares who’s making the crêpe, people who come mostly care about the foods only. If they are so sensitive about it they could have put up a sign to remind people about “dos” and “don’ts”: Don’t take pictures of the staffs and they take cash only. I don’t usually take cash with me. Luckily I got some last Saturday.I would be really mad if I waited for so long and was only told cash only when it’s my turn. I don’t know why they don’t mention about cash only at all? I wish I have read other reviews before I visit. Not only the service is poor, the quality of the crêpe is not as good as it used to be, not tasty at all. I ordered the banana and dark chocolate, the crêpe itself is quite salty, and the dark chocolate is really sweet. Not sure if they put the wrong chocolate or it’s just poor quality of dark chocolate, it should not be that sweet. Unfortunately, when they transferred the business to the current owner, they only transferred the name and the fame, but not the original good quality and service, what a shame. I honestly think any crêpe stall on the street in Paris tastes better than their crêpes and you don’t even need to queue for so long. And I’ve tried other crêpe stall in the UK before, much better than this. It’s not worth stopping by anymore. Avoid this stall, save your money for some other nicer food and save your time. It’s a ridiculous joke to see they say they have their business for 42 years in Hampstead since 1980. It’s not the SAME anymore, people!More

Date of visit: October 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 August 2022

I had heard about this place so was excited to try it, and even waited over 30 minutes in a very slow queue. Unfortunately I was appalled by the treatment of the crepe makers to myself and other customers. First, they are cash-only. Very strange...in 2022 to not take card but sometimes the inconvenience is worth it. Not the case here, where they don't even have a sign indicating they don't take cards. One man received his order and tried to pay in card, and the angry woman said "No, cash only. And you better come back quickly, because I never forget a face." Another issue that arises from only taking cash is hygiene. The woman took cash, and without washing hands went on to touch food. Disgusting! Second of all, don't dare to take a photo. I saw two customers try to take photos of the crepes (this is understandable, being a so-called "institution" of Hampstead, and not a normal place to eat) and the woman snapped, saying "Do not take photos! I don't want my face on your phone!" Even after they apologised and stopped taking photos, she was bad-mouthing them to her co-worker in French and glaring at them. She even said "So disrespectful" to me when handing me my change. After my experience all I can say is I hope this place shuts down so nobody else has to be subjected to this kind of behaviour.More

Date of visit: August 2022
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 March 2022

We love the crepes here but after waiting 45 minutes in a queue to get our hands on one, a couple of times ‘friends’ of the guys making the crepes jumped the queue walked straight to them and ordered ahead of everyone else. This is...really unfair and unprofessional towards paying customers.More

Date of visit: March 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2022 via mobile

Delicious pancakes on a cold day! I had the spicy egg and my friend had the ham and cheese ingredients super fresh and tasty! Strongly recommend 😋

Date of visit: February 2022
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Reviewed 19 January 2022

We are regulars at La Creperie since years now and not once has it disappointed. We've been here for brunch, lunch, after school, after classes, snacking, dinner and late night indulgence. Since we are local, we are able to come at short notice (and on...a whim!) when there are no queues, which believe me, are quite long most of the times. It might seem that no crepe is worth waiting in a queue in the cold, but, take my word for it, that is exactly what it is! The cheese and garlic mushroom one is my abs favourite.More

Date of visit: December 2021
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Reviewed 18 December 2021

I was so looking forward to visiting and trying the ‘best crepes’ in London. What a shame that I was met with some of the most hostile service I have ever received. Whilst queueing the gentleman ahead of me ordered a crepe and asked for...rum to be added to the topping. I noticed that some of it spilled onto the hot plate and became slightly uncomfortable, as I am tee-total for religious reasons. When asked for my order I saw that they began to prepare my crepe on a separate hot plate and felt a little relieved, only for the staff to transfer it to the same hot plate of the previous order, having only wiped it with a damp tissue. When I asked if they would use a different hot plate, the staff asked me “what’s the problem,” I explained and she very aggressively responded “I am Muslim too, so..” I was thrown by the rude and dismissive tone. Had I disclosed an allergy I am sure this would have been accommodated. They then both proceeded to speak about me in front of me, in French, presuming I would not understand. Safe to say, I will never visit this establishment again, and I will be sure to tell everyone I know and meet to never visit them either. And utter disgrace to the area.More

Date of visit: December 2021
Helpful?9  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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une_jolie_coccinelle
24 April 2019|
AnswerShow all 2 answers
Response from Sam N |
I would like to know this too :) - I am coeliac but I used to adore these crepes before I got diagnosed. I doubt they are gluten free though:/
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Depa38
13 August 2015|
AnswerShow all 2 answers
Response from pardi14 | Reviewed this property |
Mon Closed Tue Closed Wed 1 PM to 7 PM Thu 1 PM to 7 PM Fri 12 Noon to 11 PM Sat 12 Noon to 11 PM Sun 12 Noon to 11 PM HIGHLIGHTS
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LA CREPERIE DE HAMPSTEAD, London - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about La Creperie de Hampstead

Yes, La Creperie de Hampstead offers takeaway services.

La Creperie de Hampstead is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 3.5
  • Value: 4
  • Atmosphere: 4