Had the Indian Afternoon Tea here this week and WOW!! Huge portions and a great mix of flavours. Absolutely fantastic.

Chilled champagne and sandwiches good but scone was hard on the bottom and stodgy in the middle. Also one of the cakes was like this too. Asked for a spoon to eat the desert cup but never got it. Very disappointing!

Good aftern We turned up at 12.30pm for an afternoon tea and was barely greeted by the waitress who told us to sit down. We then sat there for 20 minutes while other guests came in and not even offered a drink. At 12.55 we...called the waitress over and only then we were offered a drink and said they would get us the afternoon tea. I then asked how long the afternoon tea would be as we had been sat for nearly half hour already. They said it wouldn't be long . At 13.15 I asked again as now we had been sat for 45 minutes. The music in the restaurant was loud and offensive, they were playing loud rap music with swear words and offensive language. The table next to us even asked for it to be turned off. At 13.30 after being in the restaurant for an hour the afternoon tea turned up. We were told it had taken so long as it had been cooked fresh. It was cold, not hot at all and the quality was terrible. Parts of it were missing and it was in cheap dry seeded burger buns rather than brioche buns that was suggested. It was visually not appetising either as it was all crammed on one plate not a nice cake stand as photo'd online. We tried a few bites but it was dry, stale and cold so we didn't eat it and left the restaurant. This is the worst restaurant we've been in and feel very disappointed as this voucher was a gift. We feel that the restaurant really needs to review it's afternoon teas and it's customer service as it's appalling!More

I strongly advise against patronizing this establishment. Regrettably, it falls short of the standards expected from a reputable restaurant, lacking the presence of skilled culinary experts in their kitchen. Instead, it appeared as though they were merely reheating and serving outdated fare with little attention...to freshness. Despite visiting on a Thursday evening amidst the vibrant commotion of the west end, we were dismayed to find the absence of any other occupied tables, resulting in a complete dearth of ambiance. The musical selection was abysmal, and their beverage offerings were limited to solely Italian lager. Moreover, the absence of accompanying dips for the stale poppadoms further contributed to the overall chaotic experience. In essence, it was an utter debacle. Notably, the exorbitant cost incurred for the subpar experience only compounded our disappointment. Evaluation breakdown: Atmosphere: 0 Quality: 0 Service: 3 Value for money: 0More

We went for a Champagne tea as part of a Virgin Experience day out (with a Thames cruise). We were a little late but phoned to explain beforehand which was perfectly OK. Wonderful service and a cake stand with dainty finger sandwiches, scones and various...small sweet items. Beautifully polite lady waited on us in a very civilised bar with excellent Indian decor.More

Very friendly staff whom went out of their way to make us both feel welcome upon our Wedding Anniversary. We had an afternoon champagne tea experience and we loved it. The location was excellent. The food was to die for and plenty of it. The...service was beyond approach. Recommended.More

Booked for husbands birthday even mentioned it on the booking because it asks what the occasion is. No mention of his birthday, no candle, didn’t even acknowledge or mention it. Bad taste in music, some sort of dance or trance. When the bill was presented...it was incorrect so went back twice to be corrected. The waiters were lovely very polite but food is served al ltogether so meant a delay in service when they should have brought the e starters out first. All in all I wouldn’t recommend, quality of food also wasn’t great or authentic.More

Delicious food Perfect service Fantastic champagne This was so lovely absolutely gorgeous restaurant no negatives at all

When we booked we should have had our experience in the Silk restaurant which is closed and no one told us. So when we arrived we were put in to Soho Wala which is like a cafe , no tables were cleaned a total mess,...food was greasy and a glass of champagne served with a colorant in it. The restaurant is advertised for Indian street food , sorry but it’s ratings says it all.More

Booked earlier in the day on Saturday and it now makes sense why they had ample available slots. The staff seem pleasant however clearly not trained for front of house or people management. The front of house lady was visibly rude to the young server...who brought out the food to us and seemed very sweet and the only person genuinely smiling although was not allowed to guests much it appeared. However service was overall poor with no one caring about how the food was or the experience - I even said the bhajia was way too oily and the lady could not care less and "only had a couple of pieces herself which were not oily". There was no atmosphere or vibe. There was music in the background that should have been at a bar not an Indian street restaurant. There was sparse poor decor not in keeping with the restaurant type and overly bright lights which all added to the very strange ambiance or lack of. This all can be factored if the food was good but unfortunately this was not the case and the starter to begin with was full of oil. Avoid the bhajia and mirchi chicken small plates despite it being recommended. For the main, the kheema pao was surprisingly flavoursome. Unfortunately the other items were not great - the kali dal was more cream than dal and very watery and the lamb cuts in the lal maas was more fat pieces than actual lamb. The highlight was the khheema pao although there was not much of it and the complimentary pickled onions! The location is great and the idea of Indian street food is fab, Ive been to others out of London and have all been excellent. Unfortunately this place was way off the mark - enthusiastic trained staff with better ambiance and food is whats needed. A real shame and the dishes are not cheap. With so many other eateries, I would not return here.More

I was bought a meal for two via Virgin Experience at Silk. This was appropriate based on the career I had been in. When booking I was told Silk was closed so would be relocated to Soho Wala, another restaurant within The Courthouse Hotel. Before...I arrived I contacted the hotel and restaurant to add my daughters to the booking. Twice I got notifications to confirm my booking for two! After several phone calls, I got confirmation of the booking for four. Upon arrival we were greeted with surprise there was four of us and relocated to another table in the empty restaurant. The chairs were tiny and table very uneven. The waitress was hopeless and didn’t speak or acknowledge us unless we asked a question. No napkins supplied. When I asked I was presented with a wooden toy taxi with folded up paper tissue. This was more akin to an average ‘greasy spoon’ cafe. When the bill arrived for my daughters meal we were charged full price despite the numerous previous conversations about the additional people to the voucher. Fortunately the more senior waitress applied the discount - much to her disgust. Be aware that if booking with #virginexperince it isn’t as sold. Expensive and average.More

We came here on a weekend expecting it to be busy and a fun place to come but it was completely empty, perhaps 2 other tables only. When we got here, I was stood by the front door for at least a few minutes as...there was no waiter or waitress in sight. Once seated and ordered, we were then waiting quite a looong time for our food considering the restaurant was completely empty you would think food would come fast. The two waitresses were hidden somewhere the entire time, even when I was paying the bill I had to go and reach out to the bar area where they were in order to get their attention. If this places wants to do well, a LOT more needs to be done.More