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#7,975 of 15,137 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Lebanese, Middle Eastern
Special Diets
Vegan Options
Meals
Dinner, Drinks
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meals, features, about
Reviews (70)
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14
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All reviews sushi prawns steak birthday dinner japanese dishes booked this restaurant nice service amazing food special occasion thames
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Reviewed 2 weeks ago

This is a lovely place in terms of location, vybes, views and atmosphere. However, we paid £65pp for our set menu meal for friends birthday and honestly it was not worth it whatsoever. I had a bite of the food and felt so disgusted, then...i put my flash on and couldn't eat anymore. The waitress came over to ask how it is and i told her my honest opinion that i cant eat it, she didnt even offer an alternative. Then dessert comes and i have had a fair few baklavas in my life; this was the worst ever and tasted like pure sugar syrup. Such a big waste of money, i dont know if it was just the set menu or if other food was better, but my friends ordered a different meal to mine and didn't like it either, everyone hated their food and funniest thing is that the dish we selected was recommended by the waitress. The flies flying around the table topped it off too.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabrielly Peruzzo, Other at Mezemiso Rooftop Restaurant Shisha Terrace, responded to this reviewResponded 2 weeks ago

Hi Paula, We're really sorry to hear about your disappointment with us and we want to assist you with making things right. Please contact us directly at +44 20 3146 0388 or info@mezemisolondon.com if it's more convenient. Let's get on a call and address this...More

Reviewed 4 weeks ago

The value of this place entirely rests in its location and view. The service was subpar, at best. The food is incredibly overpriced. You could throw a stone in any direction in London and hit a shop that serves better shawarma at 1/10 the price....Our server was pushy and generally unprofessional. He seemed like he didn’t want to be there. Every dish we ordered was incredibly mediocre. The meat was overcooked, dry, and flavorless. I had read previous reviews about the meat being overcooked and flavorless but hoped they were isolated experiences. Unfortunately, they weren’t. I wish I would have listened to the reviews. Our drinks weren’t any better than anything you can find at a cheap chain or dive bar. The presentation of our drinks was very nice—but unfortunately that was the extent of their value. Which perfectly represents this place. It’s completely one dimensional. Nice views but no substance. We’re irritated that we wasted a meal on this place, not to mention the 200 pounds for what should have been a $60 meal.More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gabrielly Peruzzo, Other at Mezemiso Rooftop Restaurant Shisha Terrace, responded to this reviewResponded 4 weeks ago

Hi, We are terribly sorry to learn that we have let you down.  Your constructive criticism will allow us the opportunity to improve and do better.  We sincerely appreciate you bringing this to our attention.  Please email info@mezemisolondon.com with your contact details and allow us...More

Reviewed 7 January 2024

Very delicious food with extremely friendly staff who are always two steps away and always happy to help. It's stunning restaurant with an amazing atmosphere. Thank you all.

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 November 2023

We went there for shisha, food and drinks on 18/11/2023 and got charged The view was very nice so was the food and shisha. However when we asked for the bill and tried to pay their machine didn’t work and we had to try 3...different cards only for the payment to go through the third one. Definitely not an issue with any of the cards because in 5 min we get notified that all of them have gone through. They said the payment wouldn’t be taken as it’s a duplicate one. 72 hours later we call them again saying there are duplicate payments, no one even bothers to take our details and say it would automatically be refunded. Here I am 10 days later, after calling them 3 more times only to know the manager is off today and they will pass my details to them. Still nobody is asking me about the amount of the bill or any details at all other than my name ? Thought it would have been easier to speak to someone and get it sorted as these things could happen rather than putting a review or raising a dispute with the bank If someone from the team would like to help the details are as follows: Amount paid £200.25 (thrice from 3 cards and all gone through) declined receipts in attachment. Contact number in case someone wants to help: 07404718254More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 November 2023

Staff were friendly and nice, food was good and experience all round was good. Was a nice treat for all

Date of visit: November 2023
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Reviewed 6 September 2023

This place is horrible and should be avoided at all costs. I came here on 18 August 2023 with a couple/family visiting from out of town. They reserved an outdoor terrace table. When we arrived, as I now see other reviews have mentioned, we were...told those seats were for Shisha customers only. As we were there for a meal, we had to be moved inside. The music we so loud it was extremely unpleasant and truly impossible to have a conversation. We are not an old crowd, there were 4 of us, all in our late 20s. We nicely asked if the music could be lowered, they said no. We politely said we were going to leave because we were hoping to catch up over a meal and that was not possible in this environment. I have been to clubs with lower music volumes. We were told we would be charged a "no-show" fee (£25/person) by OpenTable because we didn't have our meal. We asked if they could please check us in, as we were standing right there, and they said they had but that their hands were tied. We asked if we could get drinks, thereby becoming paying customers, to avoid this trouble of a possible no-show fee, they said no. My partner (English) spoke to someone, called Malik, privately, as the rest of us are not British and I was worried we were being discriminated against on that basis. Malik was rude, dismissive, and unprofessional. He insisted we would be charged and refused to try and work with us at all. We reported this to OpenTable, they asked us why we did not show up, and we explained the scenario. They were very understanding and said that unfortunately the restaurant marked us as a 'no show'. They said they would speak to the restaurant about erroneously marking guests as no-shows but were unable to do anything about the fee. In the end we were left with a £100 fee and a horrible experience. In my 5 years in London, and in all my life, I have truly never experienced a less inviting restaurant or worse customer service. If you value your time, money, or hearing, I would strongly suggest staying as far away as possible from Mezemiso.More

Date of visit: August 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adrianna-Jade Webb, Marketing at Mezemiso Rooftop Restaurant Shisha Terrace, responded to this reviewResponded 8 September 2023

Dear Raquel Thank you for sharing your recent experience with us, and we sincerely apologise for the discomfort and inconvenience during your visit to Mezemiso. We take all feedback seriously and have thoroughly reviewed the incident with senior management you described to prevent such issues...More

Reviewed 19 August 2023

The ambiance is very nice but they tried to rip me off. Over the course of my stay, I ordered three Johnny Walkers Black Labels at £14 and was charged for 2 Johnny Walker Platinum Label at £26 and one Blue Label at £52. Scam!

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 August 2023

Booked this restaurant as a special 50th birthday treat for my wife booking an outside rooftop table. On arrival we were told that we could only sit outside if we smoked shisha which we don’t. We were given an inside table where there was no...air and it was too hot. This is not a rooftop restaurant experience. To make matters worse there was only 1 couple sat outside whilst we were there with plenty of spare tables, it was a Thursday evening. The starter arrived after only 5 minutes of arrival as we had booked the £65 a head set meal in advance, this was all too rushed for a special occasion meal. As it was too hot we stopped and left half way through the main course and will not be going back. The waiters were nice though but were unable to help as the management were completely inflexible.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2023

A fabulous location and London views with excellent Lebanese food & excellent service by Nabil and his team. The set menu sharing was delicious.

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 May 2023

Request to seat outside for dinner and shisha, after eating our dinner, decided to have the shisha, 15 minutes after starting the shisha they asked us to leave as we were only allowed a 2 hour slot which we were not aware of. Bear in...mind we had starters and dinner which took time to come. Manager was very rude about it and did not try to compromise after spending £48 on the shisha only used it for 10 minutes. Service was slow, food took long to come. Food was okay, not the best. Everything is over priced with small portions… sofa dinks bottles are £5 which the bottles are so small, literally is half in a glass. Belly dancer entertainment literally lasted for 3 minutes. Will not be going there anymoreMore

Date of visit: May 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 May 2023 via mobile

A delightful dinner! Amazing food, lovely service, and quite a view! Will definitely come back - a no brainer if you like Lebanese!

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2023

We had a wonderful evening for a birthday dinner in January. Hamdy the restaurant manager made our evening memorable and set up the table with flower petals and a card for the birthday meal. The quality of the food is very high and the service...of all the staff is excellent. Would highly recommend this restaurant if you want a special night out.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2023 via mobile

Really delicious food, had 3 starters and 2 main courses plus a side. The customer service is lovely and the view is amazing.

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2023

The mix plater was superb. Meat was cook to perfection one of the best meat dishes in London. Highly recommend

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2023 via mobile

Mezemiso Rooftop Restaurant is a hidden gem located on the rooftop of a building in the city. The atmosphere is intimate and romantic, with a beautiful view of the skyline. The menu features a mix of Mediterranean and Japanese dishes, all of which were expertly...prepared and presented. The portions were generous and the flavors were well balanced. The service was attentive and friendly, making for a truly enjoyable dining experience. Overall, I highly recommend Mezemiso Rooftop Restaurant for a special occasion or a romantic night out. Handy and Rado great hosts. ❤️More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dream45030648292, Marketing at Mezemiso Rooftop Restaurant Shisha Terrace, responded to this reviewResponded 21 January 2023

Dear Kunal, We really appreciate you taking the time to share your experience with us. We look forward to seeing you again soon.

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Guide66619220211
13 February 2020|
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Response from MezemisoLondon | Property representative |
Hi Guide 66619220211 Yes you can if we have availability on the bar. You are always welcome.
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MEZEMISO ROOFTOP RESTAURANT SHISHA TERRACE, London - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Mezemiso Rooftop Restaurant Shisha Terrace

Mezemiso Rooftop Restaurant Shisha Terrace is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5