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Ratings and reviews

#45 of 15,037 Restaurants in London
Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere
About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
PRICE RANGE
£20 - £50
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
American, British, Canadian, Central American
FEATURES
Gift Cards Available, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Live Music, Non-smoking restaurants
Reviews (3,853)
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3,210 results
Traveller rating
2,803
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LanguageEnglish
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Traveller rating
2,803
230
90
42
45
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All reviews burger ribs fries our waiter hard rock cafes food was great brilliant service birthday meal booked a table hrc fabio booth
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Reviewed 4 days ago

Had a wonderful time at Hard Rock Cafe for my birthday. My server Sumeet was brilliant and so polite. Food was also delicious

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 3 days ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon!

Reviewed 5 days ago

A wonderful evening with delicious food, well cooked, hot, and well presented. The service by Zlatka was exceptional, and nothing was too much trouble. We will definitely return and visit you all again.

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 4 days ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon!

Reviewed 5 days ago

My family and I have chosen to dine at Hard Rock Cafe Piccadilly Circus three times in the last five days, and on two of those occasions, we had the pleasure of being attended to by Mr. Jose. His professionalism and uplifting demeanor significantly enhanced...our dining experience. A heartfelt thank you to Jose and the entire team at Hard Rock Cafe!More

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 4 days ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon!

Reviewed 6 days ago

Fantastic music, great food and fabulous service. Breakfast is as delicious and served with a smile by Sumeet. What’s not to love?

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 5 days ago

Thanks for your recent review of Hard Rock Cafe Piccadilly Circus. I am glad to hear that you had a good time when visiting us. We look forward to welcoming you back soon!

Reviewed 1 week ago

For the 9th Birthday of my son, Patel arranged the complete Restaurant singing him Happy Birthday 🥳 That was amazing! THANK YOU! Also the Food and the service was wonderfull. Highly recommended!

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 5 days ago

Thanks for your recent review of Hard Rock Cafe Piccadilly Circus. I am glad to hear that you had a good time when visiting us. We look forward to welcoming you back soon!

Reviewed 1 week ago

Pippa is the lovelies human being I have ever been served by, she gives 1000% to every interaction, and I can’t believe how lovely she is. She deserves to be a manager, or more, she was utterly amazing! Food was lush too.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon!

Reviewed 1 week ago via mobile

Patel was an excellent server! Friendly, helpful, hospitable. A lovely break away from the busy streets of London. Thank you! ♥️

Date of visit: April 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon!

Reviewed 1 week ago via mobile

So upset is an understatement - my little girl loves this chain and we visit as many as we can in this country and abroad collecting a hoody or t shirt - The 3rd of April 2024 was a real special day Beatrice was 18...and mummy was 56 - yes they share the same birthday - Beatrice wanted her first official drink in a sumatra glass from yes you guessed it Hard- Rock - so we booked the restaurant and rang up to do this has we could only book tables of 3 online for some reason - we spoke to a guy called Pedro he was amazing - confirmed the reservation and that it was a special occasion - we got on a first class train down for the 70 minute journey did a bit off shopping and then we arrived - all lovely as you would expect. - We sat down ordered the drinks all excited - food was lovely as so was the atmosphere - we celebrated everybody else’s birthday but nothing on our table - the bill arrived and i was still expecting Beatrice and Michelle to get there sing song but nothing so I asked the server why we didn’t get the celebration and he said let me check - and he came back and said i’m sorry they forgot to give me the piece of paper with it on - we will do it now - how rubbish was that - it was supposed to be spontaneous not requested at the bloody table - these small things thing peoples days and memories and they are such a big part of this brand you thought they would get it right all of the time Can’t fault the food but they ruined a beautiful day and my little girls 18th and it was her that chose it - i know we are only one family so no big deal to you but i had to put this on here as i was so upset for her and they never really bothered was how it feltMore

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Hi Graham, thank you so much for providing feedback on your recent visit. I am sorry for letting you down on such an important occasion. I will make sure the issue is addressed with the team. Feel free to email me directly if you wish...More

Reviewed 1 week ago

We went to Hardrock cafe Picadilly Circus and had the best time! Great service from Sumeet! And food and drinks were good too! Also got a One direction songs so extra points. Kisses from Esmée, Sara and Kirsten from The Netherlands

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon!

Reviewed 1 week ago

It was very good food- the waiter Sumeet was very friendly. The environment was bustly but not too much. I enjoyed the music and there was lots of objects and clothes related to past rock singers and bands which was really cool.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon!

Reviewed 1 week ago via mobile

We were at Hard Rock for dinner with a baby and it was really good. Marcos was the waiter and he was always very attentive and friendly. Thank you Marcos! Keep on with your Hard Amazing Work! From Portugal I would like to suggest to...put a baby changing table in the bathroom because I had to change my 5-month-old daughter on the bathroom floor and strollers can't go to the tables or around the restaurant.More

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thank you very much for taking the time to share your experience with us. I am glad to hear you had a good time when visiting. We hope to welcome you back very soon! With regards to baby changing facility this is available in our...More

Reviewed 1 week ago

Fantastic food and excellent service by Marcos at Piccadilly. Also great music and funny atmosphere. I also bought a t-shirt for my son ❤

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thanks for your recent review of Hard Rock Cafe Piccadilly Circus. I am glad to hear that you had a good time when visiting us. We look forward to welcoming you back soon!

Reviewed 1 week ago via mobile

We asked for 4 specials menus very dificult too understand... And it all came correct!!! Thanks to Marcos, he was TOP and because of him we even ate desert!! It was dilicious...

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thanks for your recent review of Hard Rock Cafe Piccadilly Circus. I am glad to hear that you had a good time when visiting us. We look forward to welcoming you back soon!

Reviewed 2 weeks ago via mobile

We had a very nice time. Florin was an excepcional service. Than you! We will come back for sure! It’s a wonderful place to eat.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thanks for your recent review of Hard Rock Cafe Piccadilly Circus. I am glad to hear that you had a good time when visiting us. We look forward to welcoming you back soon!

Reviewed 2 weeks ago

Great service and the best waiter Patel! Food and drinks were amazing. Thank you all for the birthday surprise ❤️ Definitely coming back

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruna Slater-Gallon, General Manager at Hard Rock Cafe London Picadilly Circus, responded to this reviewResponded 1 week ago

Thanks for your recent review of Hard Rock Cafe Piccadilly Circus. I am glad to hear that you had a good time when visiting us. We look forward to welcoming you back soon!

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Questions & Answers
Ask a question
Jennifer H
7 February 2024|
AnswerShow all 5 answers
Response from Steve_in_sing | Reviewed this property |
Yes but depending on time and day, they may be fully booked or just full. The bar will seat and serve meals if they have space. Best to reserve if you can but you can chance it too
1
Vote
JonPH_888
17 May 2023|
Answer
Response from Z3026OWandrewn | Reviewed this property |
Yes,they do.The food is amazing and it is quite a good variety of choice.Food is absolutely delicious went today and would recommend you check it out.Unfortunately no gf options for breakfast
0
Votes
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HARD ROCK CAFE LONDON PICADILLY CIRCUS - St. James's - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Hard Rock Cafe London Picadilly Circus

Yes, Hard Rock Cafe London Picadilly Circus is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hard Rock Cafe London Picadilly Circus is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5