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Slug & Lettuce

#7,106 of 18,290 Restaurants in London}
££ - £££, British,
19-20 Hanover Street, London W1S 1YR, England
+44 20 7499 0077
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Overview
  • Excellent34%
  • Very good32%
  • Average12%
  • Poor8%
  • Terrible14%
Travellers talk about
Closed Now
All hours
CUISINES
Bar, British, Pub, Brew Pub
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
19-20 Hanover Street, London W1S 1YR, England
All Details
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Reviews (218)
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1 - 10 of 193 reviews

Reviewed 2 weeks ago via mobile

The Slug and Lettuce is more of a cocktail bar than a pub. Definitely not a restaurant although there is also food on the menu. A few decent wines but only one real ale.More

Thank Hannu H
Management response:Responded 1 week ago

Hi Hannu, Thank you for your review! We are very well known for our cocktail menu, I hope you tried a range and loved them all!! We hope to see you back at Slug and Lettuce Hanover St in the near future :) Kind regards,...More

Reviewed 3 weeks ago

Our first stop at a British pub, arrived on "happy hour" so that was a bonus, drinks menu great and reasonably priced food. Awesome atmosphere, loved the experience and the chance to put our feet up after exploring London.

Thank Adrienne F
Management response:Responded 2 weeks ago

Hi Adrienne, Many thanks for your kind review, delighted to hear you had a fabulous time! We hope to see you back here very soon! :) Many thanks, Reanna - Sales and Event Manager

Reviewed 6 August 2017 via mobile

Looks like they've updated the menu and it has a poor choice. My daughter ordered jelly only to be told that they didn't have any. Then she ordered the vanilla ice cream only to be told they only had chocolate and caramel. I've always visited...More

Thank Jocelyn26uk
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 8 August 2017

Hi Jocelyn26uk, Thank you for taking the time to leave us some feedback. I would like to apologise for the standards of your most recent visit with us, and want to resolve this issue. Could you please give me a ring on 02074990077 or email...More

Reviewed 1 August 2017

My wife and I often eat in different branches of Slug and Lettuce when we travel as usually we think we know what we're going to get, but we were a bit underwhelmed by the food at this branch. The service was friendly but most...More

Thank Pembs_lad
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 3 August 2017

Hi Pembs_lad, Thank you for taking the time to leave some feedback about your most recent visit. Could you please contact us on 02074990077 to help us understand what was rushed about the meal to rectify this issue for the future. Thanks Jack Schwartz Sales...More

Reviewed 21 July 2017

Busy restaurant just off Oxford Circus, well worth a lunchtime visit for a beer and fish and chips, but steer clear of the mushy peas, mine were dried out, plain peas a much better option.More

Thank Rickfil
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 28 July 2017

Hi Rickfil, Thank you for the great feedback, our Fish and Chips are becoming quite famous! I have passed your feedback onto our Kitchen Team for them to rectify, and we do hope to see you back in our branch soon! Thanks Jack Schwartz Sales...More

Reviewed 15 July 2017

Visited here for dinner as it has cheap cocktails and has an ok wine menu. I was a little disappointed at how little choice there was on the food menu. We sat upstairs which was nicely decorated and vey quiet.More

Thank KellyVJ
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 19 July 2017

Hi KellyVJ, Thank you for taking the time to leave some feedback about your most recent visit. We are always striving to better our menu's and services from customer feedback, so we have taken everything on board. I do hope you enjoyed the overall visit...More

Reviewed 25 June 2017 via mobile

Terrible and rude staff, not a great selection of beers, but it would be ok, the problem is the people who work there.More

Thank alecosta8
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 27 June 2017

Hi Alecosta8, Thank you for taking the time to leave us some feedback, we appreciate good and bad ones. We always strive to better our service and it would be amazing if you could provide me with some more information as to what has happened....More

Reviewed 20 June 2017

I had never heard of the Slug & Lettuce chain until my friend took me to this branch. The restaurant was beautifully decorated and very stylish - you wouldn't expect it to be a chain restaurant at all! The food menu had a variety of...More

Thank Jemaima O
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 22 June 2017

Hi Jemaima O, Thank you for taking the time to leave some feedback for us. Its brilliant to hear you had a good lunch with us. The BBQ Smothered Chicken is a big hit! The Bailey's Coffee is a brand new drink we've brought in...More

Reviewed 10 June 2017 via mobile

A colleague and I popped in here the other day for a quick lunch and we weren't disappointed. Service was quick and friendly and the food was great. I can highly recomend the Chipotle Bean Burger, sweet potato fries and a side of onion rings!More

Thank BeccaCull
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 12 June 2017

Hi BeccaCull, Thank you for your lovely feedback! We always aim to deliver a high standard of service for all of our customers we're glad you enjoyed your lunch with us! The Chipotle Bean Burger is one of my favourites and doesn't disappoint! Hopefully we...More

Reviewed 31 May 2017

We had a pleasant lunch here just off Regent street whist on a shopping and leisure visit to London. Service was good although you must order from the bar. The food was prepared well and tasty and with some draft beer at the bar it...More

Thank MarkCornwall_UK
JackSchwartz, Sales & Events Manager at Slug & Lettuce, responded to this reviewResponded 5 June 2017

Hi MarkConrwall_UK, Thank you so much for the lovely feedback, we are glad you had a good time with us while you had lunch! We are consistently pushing to deliver the best service, prices and overall experience possible - Its always good to hear when...More

Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$26 - US$27
Cuisine
Bar, British, Pub, Brew Pub
Meals
Lunch, Dinner, Breakfast, Brunch, After-hours, Drinks
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups, Bar Scene
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:30
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: 19-20 Hanover Street, London W1S 1YR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7499 0077
  • E-mail
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