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Sartori Restaurant

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Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Established in 2010, Sartori has quickly created an enviable reputation for delivering quality authentic Southern Italian food in the heart of London. Many Italians living in London visit Sartori for a genuine taste of Italy – what better accolade can we than this! The star of the show has to be the Sartori pizza. Arguably the best in London. We stand by this claim due to the attention to detail in the creation of each and every pizza that is produced. At Sartori we believe our pizzas are second to none! Every pizza created at Sartori has been lovingly and expertly made by the team with years of experience behind them. All of the pizza chefs are from Napoli, the dough is made from flour especially
PRICE RANGE
US$15 - US$30
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
CUISINES
Italian, Pizza, Mediterranean
FEATURES
Delivery, Free Wifi, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Digital Payments
Reviews (1,595)
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1,033 results
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492
339
106
51
45
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Time of year
LanguageEnglish
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492
339
106
51
45
Show reviews that mention
All reviews pizza grilled vegetables antipasti linguine tiramisu veal ham seafood bread leicester square italian food pre theatre west end covent garden waiters dough toppings
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1 - 10 of 1,033 reviews
Reviewed 3 days ago

Arrived slightly early outside restaurant at 11.55am. Waited until what we thought was 12.00pm and man came out to put bill board outside on pavement. We asked if we could go in as it was also quite cold waiting outside. Got a rather agressive 'No'...More

Date of visit: February 2019
Thank David A
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded yesterday

Hi David, Thank you for taking the time to review our restaurant. Sorry to hear we did not make a good first impression, we did not mean to result aggressive, please accept our apologies. We are happy you returned and eventually enjoyed your lunch. Hope...More

Reviewed 3 days ago via mobile

Pizzas are excellent. Unfortunately I chose the veal with mushroom and cream sauce. It was disgusting and expensive. Just a grey mass on a plate of overcooked meat.More

Date of visit: February 2019
Thank roadbiketraveller
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 2 days ago

Hi Roadbiketraveller, Thank you for reviewing us, customer feedback is really important to us. We are are happy you found our pizzas excellent. However, we are terribly sorry to hear the veal was overcooked, please accept our apologies. Hope you will give us a second...More

Reviewed 4 days ago

Love this place, from the welcoming attentive service to the amazing Southern Italian food. It really is a local gem. Pizza amazing - fish and meat dishes event better.

Date of visit: February 2019
Thank camboLondon
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 2 days ago

Hi CamboLondon, Thank you for taking the time to write such a great review! Happy to hear you enjoyed both our food and service. We look forward to welcoming you back!

Reviewed 6 days ago via mobile

My partner and I tried this restaurant tonight as we were in the area. It was a Saturday night and the restaurant was really busy however we managed to get a table which was nice. We both had the pizza and it was one of...More

Date of visit: February 2019
Thank Stephen A
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 2 days ago

Hi Stephen, Thank you for reviewing us! We are happy to hear you enjoyed our pizza and will visit us again. Looking forward to welcoming you back!

Reviewed 1 week ago via mobile

Was very disappointed with this place. After few of my friends recommended it to me i was very excited to try it. I ordered calamari for starters and pizza for main. I dont remember the name but it had ricotta cheese on. The calamari were...More

Date of visit: February 2019
Thank Aiste M
Reviewed 1 week ago via mobile

Table of 9 for a b’day lunch. Location and atmosphere good. Junior waiter was a little nervous, perhaps new and was spilling water when pouring etc. Overall we had a mix of starters and mains. Veggie starts with aubergine and mozzarella was a little cool...More

Date of visit: February 2019
Thank JCsenior
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 2 days ago

Hi JCsenior, Thank you for reviewing us, customer feedback it very important to us. Glad you had a pleasant lunch overall. However, we are sorry to hear the neither the starter or the service was up to our standards, please accept our apologies. Hope you...More

Reviewed 1 week ago

We had a disappointing visit to Sartori before Christmas and gave them a poor review. They did respond with grace and concern, explained themselves, apologised and invited us back. I was hesitant bud did return and... WHAT A NIGHT!!!. Food and service at its best....More

Date of visit: January 2019
Thank alfredo639
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 1 week ago

Hi Alfredo, Thank you very much for taking the time to write us such a great review! We appreciated you gave us a second chance and eventually enjoyed your dining experience. Looking forward to welcoming you back soon!

Reviewed 1 week ago via mobile

After an early evening alone we decided to bring my parents from Sardinia. The staff was very kind, in particular the two Sardinian guys and the manager from Naples. The service was fast and professional, we have specified to want to reserve the table for...More

Date of visit: February 2019
Thank Valentina S
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 1 week ago

Hi Valentina, Thank you for taking the time to review our restaurant! Great to hear you enjoyed both our food and service. We look forward to welcoming you back soon!

Reviewed 2 weeks ago via mobile

Me and my mum ate in this restaurant before we went to the theatre and everything was lovely! We were seated straight away, the waiter was brilliant. We ate the potato cake as a starter this was perfect, not too big not too small and...More

Date of visit: February 2019
Thank katec653
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 1 week ago

Hi Kate, Thank you for your amazing review! We are happy to hear you had a lovely pre-theatre dinner with you mum. Looking forward to welcoming you back soon!

Reviewed 3 weeks ago via mobile

Booked to go here before a visit to the theatre. Service and food were very good- the focaccia was huge, same size as their gorgeous pizzas! Service was friendly and helpful - for example they added red onion to my mozzarella basil and tomato salad....More

Date of visit: January 2019
Thank Tracey G
Francesco C, General Manager at Sartori Restaurant, responded to this reviewResponded 3 weeks ago

Hi Tracey, Thank you for taking the time to review our restaurant! We are happy to hear you enjoyed both our food and service. Looking forward to welcoming you back soon!

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Nearby
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
...More
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Questions & Answers
Ask a question
Evie S
26 November 2018|
AnswerShow all 2 answers
Response from Francesco C | Property representative |
Hi Evie, Yes, we do have vegan options and can make a vegan pizza. Do not hesitate to contact us if you need further information. We look forward to seeing you!
0
Votes
Kathryn C
26 November 2017|
AnswerShow all 9 answers
Response from GiuseppeC5703 | Property representative |
Hi! If you don't like some ingredients we put, we can replace them with other ones according to your taste and needs. I hope i replied to your question!
0
Votes
Lynda S
6 January 2017|
AnswerShow all 12 answers
Response from pelford | Reviewed this property |
Maybe. It was quite noisy and crowded (we sat downstairs). Probably not great for small kids.
0
Votes
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