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The Booking Office

#1,253 of 18,188 Restaurants in London}
££ - £££, European, British
St Pancras Renaissance Hotel | Euston Road, London NW1 2AR, England
+44 20 7841 3540
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Neighbourhoods
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Overview
  • Excellent32%
  • Very good36%
  • Average16%
  • Poor8%
  • Terrible8%
Travellers talk about
“burger” (32 reviews)
“risotto” (8 reviews)
“sandwiches” (11 reviews)
Open Now
All hours
CUISINES
Bar, European, British, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
St Pancras Renaissance Hotel | Euston Road, London NW1 2AR, England
All Details
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Reviews (836)
Traveller rating
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21 - 30 of 796 reviews

Reviewed 22 August 2017

stayed at the hotel had a great dinner here, food was very good and fresh, tasty and the service was great, relaxed and friendly place, good local beer. the place is also very beautiful.

Thank marcel dam
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello Marcel, Many thanks for commenting on your recent visit to our bar & restaurant. It’s always nice to receive such great feedback. We look forward seeing you back soon. Edward Allsopp Booking Office General Manager

Reviewed 20 August 2017

After a West-end show, and dropping off our bags in a nearby hotel, I brought my wife and daughter here for a posh drink and we all enjoyed the atmosphere. It is a huge space - must be nearly 100' high. Quite dark, and the...More

Thank TheNoseyBears
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello TheNoseyBears, I am pleased to hear you enjoyed our bar & drinks, hope to see you back soon, maybe for a new cocktail list and some bites! Kind Regards, Edward Allsopp Booking Office General Manager

Reviewed 20 August 2017

Decided to try this as disappointed with the champagne bar nearby. We were greeted by a smile and guided to our seats. Wonderful architecture and great service, its not cheap but worth the visit. We will definitely be back.

Thank joolsps
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello joolsps, Thank you for commenting on your recent visit to our bar. It’s always nice to receive such great feedback. We look forward seeing you back soon. Edward Allsopp Booking Office General Manager

Reviewed 20 August 2017 via mobile

I went for a birthday lunch with friends after a visit to the British Library next door. Fascinating building, the restaurant and bar is located in the original ticket office and on arrival we spent a good few minutes just exploring this unique building with...More

Thank emmajane1975
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello emmajane1975, I am delighted to hear you enjoyed your birthday lunch with us. Thanks again for your kind comments and I do hope to welcome you back in the near future. Kind regards, Edward Allsopp Booking Office General Manager

Reviewed 19 August 2017

I ordered seafood risotto, but was served a sort of soup of sludgy consistency with no identifiable rice grains in it, of unpleasant colour and with a mere vestige of unidentifiable seafood. I was quickly given a soup spoon with which to eat it after...More

Thank Derek V
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hi Derek, Thank you for your feedback. I was very disappointed to hear that your food wasn't right. Please accept my apologies and I do hope for a second chance to welcome you back. Please email me on Edward.Allsopp@renaissancehotels.com to discuss further. Kind regards, Edward...More

Reviewed 17 August 2017

I dined here twice during a recent stay in the Renaissance St Pancras. The restaurant is located in what used to be the old St Pancras station booking office. I found the food quite good with a reasonable choice of options. Service was also quite...More

Thank John S
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello John, Thank you for taking the time to provide this feedback. Your review is really useful and we’ll share it with the team. We look forward seeing you back soon. Edward Allsopp Booking Office General Manager

Reviewed 16 August 2017

Stunning building with a lovely atmospheric feel. Staff very friendly. We only stayed for one expensive drink however we both agreed that it was worth it to enjoy the beautiful architecture.

Thank lyndaab1
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello lyndaab1, I am pleased to hear you enjoyed our bar & drinks, hope to see you back soon for a new cocktail list and some bites! Kind Regards, Edward Allsopp Booking Office General Manager

Reviewed 15 August 2017

Overpriced food and drink of no particular quality that on the night we visited appeared to be frequented by a clientele that clearly seem to think they are something special. I certainly have no objection paying through the nose for a "special" experience but this...More

Thank jjwLuton
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello jjwLuton, Thank you for your feedback and I am really sorry to hear about your experience, Please accept my sincere apologies. I would very much appreciate the opportunity to discuss these issues with you directly and hopefully get a second chance to welcome you...More

Reviewed 15 August 2017

Having chosen the beef sunday lunch x3 and a burger, we were all impressed by the standard and quality of the food. Our visit was made extra special by the lovely, friendly, polite young lady called Bianca who served with a professional attitude.

Thank chillingoutinthesun
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Hello Chillingoutinthesun, Thank you so much for visiting us and complimenting Bianca service. I do hope to welcome you back in the near future. Kind regards, Edward Allsopp Booking Office General Manager

Reviewed 14 August 2017

As others have commented this is a convenient interesting and beautiful space. Sadly it was downhill from there. Service was stunningly slow. It was over an hour from ordering to the starters arriving and then 25 minutes between starters being cleared and main courses. We...More

1  Thank Graham S
Edward A, General Manager at The Booking Office, responded to this reviewResponded 25 August 2017

Dear Graham S, Thank you for having taken the time to share your recent experience with us. Having read your review we have clearly fallen short on delivering the excellent service we are proud to provide and I would like to thank you for having...More

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Ask a question
Questions & Answers
Tom C
3 September 2017|
AnswerShow all 5 answers
Response from HopefulHols | Reviewed this property |
You can just turn up, they do get quite busy some evenings but if it's the bar and drinks rather than the restaurant and food you want you should be ok. The bar serves a full range of drinks not just cocktails,it dones... More
1
Vote
blueandwhitehoops
26 February 2017|
Answer
Response from karolina P |
Hi! Only Thursday & Friday 9pm until 11pm
1
Vote
Erica C
23 October 2016|
AnswerShow all 5 answers
Response from Claude S | Reviewed this property |
Hi Erica, I'm sure they will.... Enjoy your evening!
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$47
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Business meetings, Bar Scene, Romantic
Open Hours
Sunday
07:00 - 00:00
Monday
06:30 - 00:00
Tuesday
06:30 - 00:00
Wednesday
06:30 - 00:00
Thursday
06:30 - 01:00
Friday
06:30 - 01:00
Saturday
07:00 - 01:00
Location and Contact Information
  • Address: St Pancras Renaissance Hotel | Euston Road, London NW1 2AR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7841 3540
  • E-mail
  • This restaurant is at St. Pancras Renaissance Hotel London
Description
Situated in the original station's ticket hall, the Booking Office Bar & Restaurant at St Pancras Renaissance Hotel is one of the most inspirational places to enjoy a drink in the City. Reviving the tradition of the station cafe, the cathedral-like drama of the space, combined with 29m-long bar and menu serving classic British dishes, are conversation-stoppers at any time of day. A striking setting for breakfast, brunch, lunch or dinner, the Booking Office also offers an array of punches and mixed drinks recreated from lost recipes from the Victorian era, as well as a range of bespoke and seasonal cocktails.
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