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The Crystal Moon Lounge

#746 of 17,934 Restaurants in London
Certificate of Excellence
££££
Neighbourhood:
Westminster
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Whitehall Place, London SW1A 2BD, England
+44 20 7321 3150
Website
Today
07:00 - 23:00
Closed now
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Hours:
Sun - Sat 07:00 - 23:00
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303 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Bloomfield, New Jersey
Level Contributor
49 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 November 2015

This is my first experience if English Afternoon Tea and I am quite happy to experience it in this place. I was here with a girlfriend and her daughter. The lounge area is very relaxing, ideal for close friends to get together for a cozy afternoon. However, the drawback is that when I first arrived, I couldn't tell who I... More 

Helpful?
Thank ycart0616
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a review of your Afternoon Tea in The Lobby Lounge at Corinthia Hotel London. Your comments have raised some great points and we have forwarded it to The Lobby Lounge team for review. We very much appreciate your candid feedback, and hope we will have the opportunity of welcoming you back on your next visit to... More 

London, United Kingdom
Level Contributor
55 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 26 October 2015

Lovely setting for afternoon tea. Portions were a little small given the steep price, and the scones were not warm, but the overall experience was very pleasant indeed.

Helpful?
Thank TREX100
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a review of your Afternoon Tea in The Lobby Lounge at Corinthia Hotel London. We very much appreciate your frank feedback, we are sorry that your server did not make you aware that you can have seconds and even thirds of everything, and we would have been delighted to have offered you warm scones if you... More 

New York City, New York
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 16 October 2015

We came to have tea at the Lobby Lounge at Corinthia on Christmas Day. It was one of the few places open but certainly did not feel like a last resort. In fact, it was the perfect holiday treat! The decor was glorious -- festive and elegant. The seating was loungy but very spacious and comfortable. Service was accommodating and... More 

Helpful?
Thank MeteorLight
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a five star review of your Afternoon Tea at Corinthia Hotel London. What a treat to enjoy our Festive Afternoon Tea in such stunning surroundings on Christmas Day. We are delighted you had a great afternoon, and that the team were accommodating in offering alternatives and seconds. We only hope we will have the pleasure of... More 

Sandy Springs, Georgia
Level Contributor
84 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
3 of 5 bubbles Reviewed 7 October 2015

I wanted to experience a proper London tea as I have done at several London locations (Landmark, Four Seasons, Ritz). The tea here was nice, but the list of tea's is not as expansive as at other plaes and there is less variety in the sandwiches and cakes. The service was good, but the server did not know the tea... More 

Helpful?
Thank stacey s
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for taking the time to post a detailed review of your Afternoon Tea at Corinthia Hotel London. We very much appreciate your candid feedback and have already forwarded your review to The Lobby Lounge team, for training and development purposes. We are deeply disappointed that in this instance we have failed to exceed your expectations, and hope we... More 

Nottingham, United Kingdom
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 October 2015

The place is amazing - full stop! You know you are somewhere special from the moment that you enter the lobby and every step onwards just gets better and better. We had the Sunday lunch in the North Hall and I wouldn't have changed a thing about the service, any of the food and the drinks - it was all... More 

Helpful?
Thank GeorgieH16
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a five star review of your Sunday lunch in The Northall at Corinthia Hotel London. We are delighted you enjoyed the experience and very much appreciate your kind comments and compliments. We very much look forward to welcoming you back for many more meals to come. Kind regards, Thomas M. Fischer, General Manager More 

Cardiff, United Kingdom
Level Contributor
28 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 October 2015

Just took coffee during my stay but wonderful place to just sit, read the papers and watch the world go by. The best chandelier feature in any hotel, anywhere!!!!

Helpful?
Thank mark g
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a great review of your visit to The Lobby Lounge at Corinthia Hotel London. We are delighted you enjoyed a coffee, relaxing under the stunning one thousand and one Baccarat chandelier, and we hope we will have the pleasure of serving you many more very soon. Kind regards, Thomas M. Fischer, General Manager. More 

Copenhagen, Denmark
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 30 September 2015 via mobile

I went to the Lobby Lounge last week with my mum and sister. We had a great morning/ afternoon in the spa and was looking forward to finish off the day with an afternoon tea. We have had many afternoon teas over the years and whilst the quality of the food and drinks was good, you just cannot recover from... More 

Helpful?
2 Thank Vibeke_12
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for taking the time to post a full and frank review of your Afternoon Tea in The Lobby Lounge at Corinthia Hotel London. I am very disappointed that in this instance we have failed to exceed your expectations. I have shared your review with the Food & Beverage Director, and would ask you to contact the Hotel Manager... More 

N Ireland
Level Contributor
256 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 166 helpful votes
5 of 5 bubbles Reviewed 27 September 2015

We went to Corinthian for a special 20 year reunion 6 of us. Agree it is not the cheapest especially with a service charge of 12.5 recent that we weren't aware off. That said the quality of the food was absolutely amazing. Such gorgeous imaginative cakes. High standard of service. One of our party had hot chocolate and everyone wished... More 

Helpful?
Thank Elizabeth7
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a lovely review of your Afternoon Tea in The Lobby Lounge at Corinthia Hotel London. We are delighted you and your party enjoyed a very special twenty year reunion, and thank you for choosing to share it with us. We are very pleased you enjoyed the seasonal fancies, and experienced great guest services. Don't leave it... More 

Vancouver, Canada
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 September 2015

I had afternoon tea on my birthday and was absolutely perfect. The presentation of the sandwiches and the tea cakes were amazing and delicious. The lounge is a relax and beautiful place to spend my birthday with my friends. Every single person of the staff was lovely. I m glad I choose this hotel.

Helpful?
Thank Maria_hill916
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a lovely review of your Afternoon Tea in The Lobby Lounge at Corinthia Hotel London. First may we wish you a belated Happy Birthday; and second may we say how delighted we are you enjoyed the delicious cakes and fancies, delivered with exemplary service in the stunning setting of The Lobby Lounge. We look forward to... More 

Birmingham
Level Contributor
24 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 September 2015 via mobile

This was an excellent afternoon tea. All the food was fantastic and the staff delivered a high standard of service. I really enjoyed the old school themed sweets which was a great. One of the best afternoon teas I have had. Well done!

Helpful?
Thank MarkyMark84
ThomasMFischer, General Manager at The Crystal Moon Lounge, responded to this review

Thank you for posting a lovely review of your Afternoon Tea in The Lobby Lounge at Corinthia Hotel London. We are delighted you enjoyed the Childhood Memories Afternoon Tea, it really is quite delicious. We very much appreciate your kind comments and compliments and look forward to welcoming you back for our latest seasonally updated selection of fancies. Kind regards,... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$8 - US$86
Cuisine
European, British, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Romantic, Special Occasion Dining
Open Hours
Sunday
07:00 - 23:00
Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 23:00
Saturday
07:00 - 23:00
Location and Contact Information
  • Address: Whitehall Place, London SW1A 2BD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Westminster
  • Neighbourhood: Westminster
  • Phone Number: +44 20 7321 3150
Description
Illuminated by a spectacular Baccarat Chandelier and overlooking a picturesque, maple-lined courtyard, the central position and effortless style of the crystal moon lounge area makes it the natural heart and soul of our fabulous new building. A convenient meeting place for all business and leisure events and offering all-day dining, the services of a trained tea sommelier ensures true homage to the intricacies of Britain's world-renowned tea culture.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Crystal Moon Lounge and other visitors
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Questions? Get answers from The Crystal Moon Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood