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Belowzero Ice Bar

31-33 Heddon Street, London W1B 4BN, England
+44 20 7478 8910
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“steak” (43 reviews)
“ice sculptures” (359 reviews)
Open Now
14:00 - 22:15 Hours
CUISINES
Bar, British, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
31-33 Heddon Street, London W1B 4BN, England
All Details
Write a ReviewReviews (2,955)
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11 - 20 of 2,770 reviews

Reviewed 2 weeks ago via mobile

The whole experience was brilliant! They catered for my brother, in a wheelchair, and ensured that we had access to all the facilities. Amazing staff & experience

Date of visit: November 2018
1  Thank Kirsty_0702
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 2 weeks ago

Thank you very much indeed for your feedback, and we were delighted to be able to assist with your visit Hopefully we'll see you both again for a future visit to see our next annual theme! Best wishes Team Belowzero

Reviewed 2 weeks ago via mobile

Went to the ice bar with a few friends and my expectations were very high, I would not recommend more than 30 minutes. The place is very small and after maybe 10 minutes you might start to get a bit bored. I bought the upgraded...More

Date of visit: December 2017
Thank Mango_Maia
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 2 weeks ago

Many thanks for taking the time to leave us your feedback. We're very sorry not to have met your expectations on this occasion, and we should probably note that the Ice Bar (like any bar) is more a place to be rather than do in...More

Reviewed 2 weeks ago via mobile

Visited with a friend 23rd November 2018, making the booking was easy, upon arrival the staff were very welcoming. The warm bar is lovely again very friendly and it was happy hour so the prices were excellent. The ice bar itself is simply 40 minutes...More

Date of visit: November 2018
1  Thank Elvis1007
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 2 weeks ago

Many thanks indeed for such a lovely review, and especially the kind comments about our team here! We hope to see you again, perhaps in the new year when we have revealed our new ice theme (currently top secret except for the date, which is...More

Reviewed 2 weeks ago

I went their with 3 other people on Saturday 10th November and we were really excited to check it out. We were really disappointed as the room was really small with no seating available at all and the cocktails were pre-mixed in spirit bottles. Also...More

Date of visit: November 2018
1  Thank ASGilmore
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 2 weeks ago

Very sorry you were disappointed by your visit In terms of the cocktails we wanted to clarify that these are batch rather than pre-mixed, which means they are prepped as just as they would be in our main cocktail bar just simply between sessions to...More

Reviewed 3 weeks ago via mobile

I came here as a surprise for my partners birthday, we both thoroughly enjoyed it. We got the champagne tickets which include 2 free champagne drinks in fairly good sized glasses made of ice. You get a cape and gloves to go in with. The...More

Date of visit: November 2018
Thank Alanta K
Reviewed 3 weeks ago via mobile

Went there on Sunday evening with my boyfriend. Staff was helpful and we were able to change our booking time the last minute. It is impressive but really small. You get 40mins slot which is too long as the space is too small. Drinks were...More

Date of visit: November 2018
1  Thank Rusnė P
Reviewed 3 weeks ago

We have come here 3 years running ( 1 visit per year ) we absolutely love it. We like to be regular to be able to see the different designs. We didn’t realise the skill involved in this quirky form of entertainment until we saw...More

Date of visit: November 2018
Thank lindkaa
Reviewed 3 weeks ago via mobile

Visited this bar while staying in London .. was a good but cold experience .. cocktails are average not amazing but the ice bar it’s self if quite nice.

Date of visit: November 2018
Thank shimykaw
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 3 weeks ago

Many thanks indeed for taking the time to leave us your feedback, and we're glad you enjoyed the visit. Perhaps we might see you again when we launch our next ice theme, currently planned for May 2019! Thanks again Team Belowzero

Reviewed 3 weeks ago via mobile

I visited the Ice Bar before and thoroughly enjoyed the experience. I visited last night and the cocktails were awful along with being crammed with too many people and people that thought they were at a rave! Such a shame!More

Date of visit: November 2018
Thank Minwin36
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 3 weeks ago

We're very sorry you didn't enjoy your latest visit as much as your original one. You haven't said when you visited, but if if was recently it would appear you visited on a busy night during what is traditionally one of our busiest times of...More

Reviewed 4 weeks ago

Booked a restaurant meal followed by ice bar session. The restaurant is a pleasant environment and they serve decent food and wine with attentive service. However, rather than letting us finish the wine and move to the ice bar in our own time, they kept...More

Date of visit: November 2018
1  Thank Scenic67343499204
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 3 weeks ago

Hi there Thanks indeed for taking the time to leave your feedback for us. There's a couple of points we wanted to make sure to clarify for you about the reason we do certain things the way we do First, we absolutely weren't hassling you...More

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Ask a question
Questions & Answers
R7125HUtracys
2 December 2018|
AnswerShow all 7 answers
Response from BelowZeroLondon | Property representative |
Hi there. Thanks to everyone for all the answers here. Yes, it is absolutely fine to take a handbag inside the Ice Bar. As noted we do have a cloakroom for other items, although we are not able to handle luggage
0
Votes
Marg T
23 August 2018|
AnswerShow all 6 answers
Response from ren64 | Reviewed this property |
Hi, its just really cold in the bar, its like going out on an extremely cold day, if you can do that you should be ok in the bar
2
Votes
rebeccahart25
7 August 2018|
AnswerShow all 13 answers
Response from Alan D | Reviewed this property |
Yeah its fine i wore a t shirt and shorts. As someone has said you get a thermal cape (with attached gloves). Plus its limited to 40 mins so should he bearable for most people.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Bar Scene
Open Hours
Sunday
12:30 - 21:30
Monday
14:45 - 21:30
Tuesday
14:00 - 22:15
Wednesday
14:00 - 22:15
Thursday
14:00 - 22:15
Friday
14:00 - 23:45
Saturday
11:00 - 00:30
Location and Contact Information
  • Address: 31-33 Heddon Street, London W1B 4BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7478 8910
  • E-mail
Description
Belowzero Ice Bar the UK’s only permanent ice bar, keeping things a fun and frosty -5°C in Central London all year around. No two ice bar themes are ever the same, and their crack team of ice artists, designers and mixologists create an entirely new concept for the bar every year. You can also enjoy a fantastic range of seasonal dishes or one of their signature cocktails inside their (warm) restaurant or cocktail bar alongside your Ice Bar experience.
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