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Belowzero Ice Bar

31-33 Heddon Street, London W1B 4BN, England
+44 20 7478 8910
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Overview
  • Excellent43%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“steak” (44 reviews)
“ice sculptures” (361 reviews)
Open Now
14:00 - 22:15 Hours
CUISINES
Bar, British, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
31-33 Heddon Street, London W1B 4BN, England
All Details
Write a ReviewReviews (2,959)
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51 - 60 of 2,774 reviews

Reviewed 10 October 2018

We had thoroufhly enjoyed the ICE Bar in the past; it was superbly excellent ... ok!! things change and we were anticipating differences because, of course, the ice and the sculptures etc are changed annually BUT my golly it was SOOOOO different; extremely touristy with...More

Date of visit: October 2018
Thank Linda C
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 11 October 2018

Hi Linda Thanks for taking the time to leave a review, and we're very sorry you didn't enjoy our current theme. Taking a few of your points, we'd like to reassure you that, no, the change of ice glass shape has not made our ice...More

Reviewed 8 October 2018

I was given tickets for Christmas (last year) and had originally booked to visit in August. Due to my dad having a car accident the day before we were due to attend we had to cancel. The people at belowzero were more than accommodating with...More

Date of visit: October 2018
Thank rwb28
Reviewed 8 October 2018

Booked for 6.30 but arrived at 6pm to order porn stars in the lounge (normal temp) which were delicious and the lounge was buzzing though we did manage to find a seat. 6.30 we put on winter jackets with gloves and went into the actual...More

Date of visit: October 2018
1  Thank Nigel C
Reviewed 8 October 2018 via mobile

I booked this as a surprise for my friends birthday. We both loved it. It was an unique experience. loved all the sculptures and the cape was cozy and made us feel like ice queens!. We visited Friday afternoon and it wasn't too crowded. A...More

Date of visit: October 2018
Thank Dawn C
Reviewed 7 October 2018

Possibly the best food I have ever tasted, I cannot fault the restaurant at all. Lovely staff too. Brilliant atmosphere in the normal bar too. Ice Bar was faultless too - brilliant atmosphere, very quick service from the staff in there with the drinks, and...More

Date of visit: October 2018
Thank LiamS1884
Reviewed 7 October 2018 via mobile

First time at the ice bar and we thought it was going to be a little bit bigger... it was a little disappointing that the room was filled with lots of people meaning it was over crowded, you could barely get round people and see...More

Date of visit: October 2018
Thank Faye S
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 8 October 2018

Hi Faye, thanks for taking the time to leave us a review and sorry you visited during one of our busier sessions. If it helps at all we don't really like it when people smash our ice glasses either, even if they are one use,...More

Reviewed 7 October 2018 via mobile

Super friendly staff, the food was delicious. Cocktails as they should be ! Once in the ice bar music funky so a small boogie to keep you warm and carry on with the cocktails !! Would definitely go back and highly recommend it

Date of visit: October 2018
Thank Tourist783887
Reviewed 4 October 2018 via mobile

Visited the Ice Bar Wednesday afternoon which was great as it was quiet, I’ve been to other Ice Bars when busy and didn’t think it was as good. The design of the ice bar was really quite cool (no pun intended), the Brexit design was...More

Date of visit: October 2018
Thank Lucy D
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 5 October 2018

So glad you enjoyed the visit and thank you for taking the time to leave us this great feedback Just as a quick point of reference for other readers, our theme isn't actually 'Brexit' (that would be weird) but it's a playful take on modern...More

Reviewed 3 October 2018 via mobile

My friend had purchased a slot for us to visit on a Saturday evening, £16. 50 each, which included entry into the ice bar, use of a cape and a cocktail,plus a refill for £6.50.We arrived early and sat outside in the pleasant surroundings with...More

Date of visit: September 2018
Thank clair j
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 4 October 2018

Thank you very much for taking a moment to share this review of your visit, and we're so glad to hear you enjoyed it. Hopefully we might see you again for another -5°C experience when we have installed our new ice theme next year Best...More

Reviewed 1 October 2018

I was told about the ice bar would be a lovely surprise for the bride to be.. we were made welcome as soon as we arrived..explained how the evening was going to be.. we were taken to the restaurant, food was delicious, service was excellent.....More

Date of visit: September 2018
Thank broomhallk
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 3 October 2018

Thank you do much for the review, we're so glad the night went well for you all, and best wishes to the bride and everyone for the big day from everyone here at Belowzero!

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Ask a question
Questions & Answers
R7125HUtracys
2 December 2018|
AnswerShow all 7 answers
Response from BelowZeroLondon | Property representative |
Hi there. Thanks to everyone for all the answers here. Yes, it is absolutely fine to take a handbag inside the Ice Bar. As noted we do have a cloakroom for other items, although we are not able to handle luggage
0
Votes
Marg T
23 August 2018|
AnswerShow all 6 answers
Response from ren64 | Reviewed this property |
Hi, its just really cold in the bar, its like going out on an extremely cold day, if you can do that you should be ok in the bar
2
Votes
rebeccahart25
7 August 2018|
AnswerShow all 13 answers
Response from Alan D | Reviewed this property |
Yeah its fine i wore a t shirt and shorts. As someone has said you get a thermal cape (with attached gloves). Plus its limited to 40 mins so should he bearable for most people.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, After-hours, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar Scene, Special Occasion Dining, Groups
Open Hours
Sunday
12:30 - 21:30
Monday
14:45 - 21:30
Tuesday
14:00 - 22:15
Wednesday
14:00 - 22:15
Thursday
14:00 - 22:15
Friday
14:00 - 23:45
Saturday
11:00 - 00:30
Location and Contact Information
  • Address: 31-33 Heddon Street, London W1B 4BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7478 8910
  • E-mail
Description
Belowzero Ice Bar the UK’s only permanent ice bar, keeping things a fun and frosty -5°C in Central London all year around. No two ice bar themes are ever the same, and their crack team of ice artists, designers and mixologists create an entirely new concept for the bar every year. You can also enjoy a fantastic range of seasonal dishes or one of their signature cocktails inside their (warm) restaurant or cocktail bar alongside your Ice Bar experience.
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