Only went for a drink but what a disorganised mess! We turned up and 3 of the staff were trying to work something out on the POS system right in front of us. Ignored us completely until I got fed up and asked if we...could actually order something.
Before I talk about timings, the place was not mega busy. I’d be more understanding if it was.
All we wanted was Earl Grey and breakfast teas. The person taking my order looked like he’s never heard of Earl Grey and, unsurprisingly, we got 2 breakfast teas! I didn’t even bother trying to get another one as it took close to 10 minutes just to bring these to us and I don’t have a whole evening to be waiting for a pot of tea. On top of that, no milk, so had to ask for it separately.
Now trying to pay! Standing at the bar for 10 minutes trying to do that as no one bothered to come to the table. Then one of the staff starts pointing at our table, saying that we left without paying the bill until I pointed out to him that that’s exactly what I’m trying to do and not very successfully!
Such a poorly run operation, just looking behind the bar tells you everything - absolute chaos, dishcloths and dirty glasses everywhere, I’ve not seen anything that disorganised in a while! Jon Taffer would have had a field day!
The only reason I’m giving this two stars is due to one of the staff who seemed to have a clue about what was going on and was very apologetic.
Never coming back again!More