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Ratings and reviews

#1,098 of 4,206 British in London
#2,787 of 15,132 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British
Meals
Breakfast, Lunch, Dinner
Reviews (190)
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179 results
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Traveller rating
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21
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11
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Reviewed 20 January 2024

The website gives the impression of a civilised restaurant, but when we walked in we were faced with very loud music and what is actually a traditional pub. This is NOT what I expected from the photos on the website. There is no table service...and you have to order food at the bar. The food was actually brought out quickly after ordering and the Double Cheeseburger I had was good though rather pricey at £17. But the noise level made conversation very difficult and I would definitely NOT returnMore

Date of visit: January 2024
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Reviewed 14 December 2023

I pre-booked an Event here to host retirement lunch drinks for a few work colleagues, and was told I had to pre-pay based on a guesstimate of number of people who would turn up. Not wanting to "under-guess", I agreed to pay £150 and was...assured any monies not used would be refunded to me. On the day in question, the total bar bill came to just £90 - however the Bar Manager then flatly refused to refund the difference to me saying she couldn't do that, as it would result in her tills not balancing! This is ridiculous and after some lengthy discussion, during which she clearly was not going to refund a penny of the £60 owed to me, she provided me with 1 bottle of, surprise surprise, "Balfour" (coincidence in the name?) white wine, which I have since seen retails at just £34.99. She kept claiming she couldn't balance her books if she refunded me £60 from the £150 I'd already paid by credit card. I work nearby, for a large Investment Management Company, and would strongly recommend people in this area avoid this bar unless you enjoy giving your money away for literally nothing. Clearly the Bar Management and Bar Owners need to be aware that if people pay "up front" for drinks in advance for things like an Event (which you have to do to secure an area in the bar to use), they should make it absolutely clear that any under-use of the monies paid will not be refunded, although I was assured when I paid the £150 a couple of weeks ago, anything not used would be repaid to my credit card. To be given a cheap bottle of wine as "compensation" which doesn't even cover the £60 is also an insult; but apparently that's the only way she could balance her books. Really? If the Bar's Accountants read this - could they perhaps investigate how those books are actually balanced vs stock on the premises since I paid for £60's worth of drink I didn't have, and by giving me a bottle of wine I can buy for £34.99 that means I'm still "out of pocket" by £25.01 (and I don't even like wine). I'm no mathematician, but am out of pocket and so am leaving a review on Trip Advisor and other Review sites to save some other person being caught out like this.More

Date of visit: December 2023
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Reviewed 9 December 2023

We were booked to play at Balfour St Barts for Meinhardt UK's Christmas party. All the staff were really friendly and our DJ and Sax player had a great time! Next time we are passing we will definitely pop in for a few cold beers....Great atmosphere and venue in London!!!More

Date of visit: December 2023
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Reviewed 12 November 2023

Benn and I held our wedding here last weekend and it was absolutely brilliant from start to finish. Matilda the events manager was just amazing, so attentive and quick to respond to any questions we had. She even managed to help us coordinate a blessing...in the pub! The venue looked stunning, decorated in fairy lights, and everyone said how amazing the food was and how attentive the staff were. We can't thank the Balfour team enough for making our day so fantastic!More

Date of visit: November 2023
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Reviewed 7 November 2023

Went today to the happy hour and a bitter rude blonde girl attend me, it was such a bad experience that cancel the drink and left. It is a nice atmosphere and they should consider hide some else

Date of visit: November 2023
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Reviewed 15 October 2023 via mobile

My nephew held his wedding reception here on 14/10/23. The food was exceptional and staff amazing. I want to say a particular thanks to the staff that put a special plate together for me. I have a number of food intolerances due to an illness...and surgery, the vegan plate they put together without any fuss was delicious, and very much appreciated. Thank you.More

Date of visit: October 2023
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Reviewed 18 August 2023

We had our wedding reception at the Balfour in June 2023. It was such an incredible day and we couldn't be happier. The venue, the food, the cocktails, the staff - we have nothing but good things to say. Everyone was well looked after, the...food came out on time and tasted incredible. If you are looking for a wedding venue this place is perfect. Matilda the events organiser was incredible and took all the stresses away!More

Date of visit: June 2023
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Reviewed 18 August 2023

The pub was empty when we arrived which isnt usually a good sign. However the staff were friendly and the food was good. The burnt ends for a starter were not exactly burnt, but tasted good. The chicken was huge and tasted excellent. The service...was good - prompt and friendly. Only thing missing was a dessert menu and a few more customers to give the place a better vibe. All in all, a good pub and worth eating there. Not too pricey either.More

Date of visit: August 2023
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Reviewed 16 July 2023 via mobile

Lovely bar very spacious, amazing food and customer service. Would definitely come back and recommend to friends in the area.

Date of visit: June 2023
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Reviewed 11 May 2023 via mobile

The house cider is amazing. The only place I visited twice because I was craving the apple cider which is light and slightly fizzy. It is so good. Skewers and beef were excellent. Very kind service from the young blonde lady. Atmospheric with dark woods...inside.More

Date of visit: April 2023
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Reviewed 8 May 2023

Great place, great food, great staff. Celebrated our Daughters wedding 06.05.23 and from beginning to end we had the best time resident DJ had everyone dancing from the start. Staff were just so helpful and accommodating, the food was amazing. Everything was just so perfect...for our daughters perfect day. Would highly recommend anyone considering hiring out this venue - Just AMAZING!More

Date of visit: May 2023
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Reviewed 18 February 2023

A hidden gem in Smithfield, one of most historic parts of Old City of London, with amazing view of St Bartholomew the Great. The food reflects the passionate commitment of the three owners and is a foodie's heaven. With attentive and friendly service, this new...restaurant is à great place for a special occasionMore

Date of visit: February 2023
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Reviewed 21 December 2022

Picture this... the beautiful historic entrance to Smithfield market, just a short stroll from the station and to your left, a welcoming corner entrance to St Bart's Brewery. Smithfield remains in view as you are seated at the comfy tables amidst the lofty bar area...with mezzanine above. Being December, a stunning, floor to ceiling Christmas tree added to the overall ambience of relaxed celebration. The staff were very welcoming and couldn't do enough for us to make our visit memorable. The food was without fault, delicious and served promptly with a smile. We partook of the Balfour wines and all were delightful and expertly served by the knowledgeable manager who regaled us with details of their production. All was par excellent! Why go anywhere else? This is he venue to head for.More

Date of visit: December 2022
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Reviewed 1 December 2022

We recently had our reception at Balfour St Barts and it was THE BEST DAY of our lives. The whole process of planning the wedding was an absolute dream... all made easy (and fun) by Matilda! We have had multiple messages to say that the...food was the best wedding food that people have had (and we have to agree). The Tempura Prawn canapes were a particular hit, as was the scallop starters, seabass and beef main and the chocolate and lemon tart. The staff were insanely great! One member of the team (I think it was Max! But I was downstairs at the time) dealt particularly well with a very rowdy table of ours and even ended up getting involved and doing a few shots with them- which the guest LOVED and encouraged! The fact this venue was minimum spend AND absolutely amazing was an absolute dream. Multiple people have said it was a great choice of venue- and we couldn't agree more. If you are planning a wedding GO HERE!!!! (And invite us!)More

Date of visit: November 2022
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Reviewed 5 September 2022

Our company had the opportunity to host a corporate event at Balfour St Barts. The event could not have gone any better. The staff were very attentive, and the food was delicious. Thank you to Max and the management team for an enjoyable event. We...look forward to joining you again sometime soon.More

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BALFOUR AT ST BARTS, London - City of London - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Balfour At St Barts

Balfour At St Barts is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3.5