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Jamie's Italian

409-411 St John Street | North Retail, Angel Building, London EC1V 4AB, England
+44 20 3435 9915
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Overview
  • Excellent22%
  • Very good28%
  • Average25%
  • Poor15%
  • Terrible10%
2 days ago
“Underwhelming”
4 days ago
“A thoroughly enjoyable meal with excellent service from the staff.”
Closes in 7 min
12:00 - 22:00All hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
409-411 St John Street | North Retail, Angel Building, London EC1V 4AB, England
All Details
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1 - 10 of 764 reviews

Reviewed 2 days ago

A bit underwhelming really, food was nice enough, service was quite poor. We had to ask for a number of things twice. With so much choice around Islington, there's not much pull to go back there.

Thank simonoconnor6
Reviewed 4 days ago

I went with three friends en route to Sadlers Wells and although we didn’t book, we had no trouble getting a table. It was around 5.30 pm though and by the time that we had finished our meal there was a long queue of people...More

Thank 100Susieq
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded yesterday

Hello Susie, Thank you for your fantastic review, I will certainly share this with Jonathan (he loves feedback ) and the rest of the team and hope to see you again in our restaurant. With best wishes, Kostas

Reviewed 5 days ago

Waited ages for my drink to arrive and then it turned up with my main - clumpy pasta that seemed to have been pre-cooked and then warmed up. Terrible value for moneyMore

Thank Brian85361
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded yesterday

Dear Brian, Thank you for taking the time to leave your review. I am sorry to hear you had a disappointing experience and I would like to talk to you further about visit. I would also like to reassure you we don't pre-cook or warm...More

Reviewed 1 week ago

First of all, what a beautiful restaurant. I must say the food was delicious. However, this was all ruined by the incredibly poor customer service. We sat for 45 minutes before one of the staff even asked us what we wanted to drink and even...More

Thank emmacJ8765AL
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded yesterday

Dear Emma, Thank you for taking the time to leave your review. I am sorry to hear you had a disappointing experience and I would like to talk to you further about visit. Could you please email me on kostas.katsis@jamiesitalian.com quoting your TripAdvisor name, so...More

Reviewed 1 week ago via mobile

We visited this restaurant as a group of friends and were very disappointed. The waitress spoke such awful English that ordering was extremely difficult. She then informed us that there were no burgers (at 7pm on a Friday night?) so most of us just ordered...More

1  Thank lowl91
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Dear lowl91, Thank you for taking the time to leave your review. I am sorry to hear you had a disappointing experience and I would like to talk to you further about visit. Could you please email me on martina.csabayova@jamiesitalian.com quoting your TripAdvisor name, so...More

Reviewed 1 week ago via mobile

We walked in hungry and sort of by accident. Because it was busy we were asked to wait at the bar for a table. Once seated, our waiter Johnatan was really friendly and welcoming. He worked really hard but he didn't forget us. We had...More

Thank Evelienv87
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Hello Evelienv87, Thank you for your fantastic review, I will certainly share this with Jonathan and the rest of the team and hope to see you again soon. With best wishes, Martina

Reviewed 2 weeks ago

We took our granddaughter to the ballet at Sadler's Well just round the corner from Jamie's so lunch here seemed a good plan. She had a burger which was fine. I found the menu to be very limited and the pasta and pizza choices didn't...More

1  Thank Peter B
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Dear Peter, Thank you for taking the time to leave your review. Here at Jamie's Italian we pride ourselves on great food and world class service and I am sorry to hear your visit didn't meet your expectations. I am keen to discuss your experience...More

Reviewed 2 weeks ago

We were not expecting time to eat but as we were early and had eaten here before we went straight to it. We got a table but were not made welcome and you would have thought we were asking for the moon. Service right through...More

Thank cross52
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Dear Cross52, Thank you for taking the time to write in, I am sorry to hear that your visit didn't meet your expectations. Could you please contact me at martina.csabayova@jamiesitalian.com so that I am able to look into this for you. Kind regards, Martina

Reviewed 3 weeks ago

We booked for Christmas Eve dinner at 9pm with our family who was visiting London for the first time (the booking system online had reservations until 10.30pm). We arrived at the restaurant and 45mins later the waiters started folding tables and gathering chairs like they...More

3  Thank Valina S
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi Valina, Thank you for your feedback. I am very sorry to hear that your visit was not pleasant. I hope you are willing to let me know a bit more about your recent visit as I will investigate this further. Please get in touch...More

Reviewed 4 weeks ago

Jamie's does exactly what you want it to do, especially when eating out with children. Food is good for all ages and the additional Gold Club member perks make it all the better value. However, on a really busy Sunday, it was our waiter Dean...More

Thank RaggedRG
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Hi RaggedRG, Thank you for your amazing feedback. We are glad you enjoyed your visit in our restaurant.Dean is indeed a great person and we are glad he gets noticed and makes your visit special. We hope to see you soon back in our restaurant....More

Nearby
Clerkenwell
Owing to its proximity to Smithfield Market – the site
of an ancient meat market which remains in operation
today – Clerkenwell boasts a plethora of globally
renowned restaurants, fabulous local eateries, and
some of London's favorite pubs. This isn't merely a
focal point for all things foodie though. Spend enough
time wondering through the area's maze of streets and
you might become accustomed to the litany of slinky
...More
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Questions & Answers
Obidos-lover
25 January 2017|
AnswerShow all 3 answers
Response from Gary G | Reviewed this property |
If the service is anything to go by you will have to wait a while. Lol
2
Votes
P6956ZLpatrickp
11 August 2016|
AnswerShow all 2 answers
Response from mark h | Reviewed this property |
That's quite funny as in effect it's a back handed apology..! The focus should be on fixing what's broken as opposed to sweep genuine disappoint from the clientele under the carpet. Jamie maybe you should go in and shake... More
1
Vote
estherZuheros
13 February 2015|
AnswerShow all 6 answers
Response from alibear659 | Reviewed this property |
I do not think I would, there are so much better restaurants near the theatre, and this one is very disappointing. Also it does not seem particularly cheap
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$28
Meals
Dinner, Drinks, Lunch, After-hours
Restaurant features
Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups, Special Occasion Dining, Bar Scene
Open Hours
Sunday
12:00 - 21:30
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: 409-411 St John Street | North Retail, Angel Building, London EC1V 4AB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Clerkenwell
  • Neighbourhood: Clerkenwell
  • Phone Number: +44 20 3435 9915
  • E-mail
Description
JAMIE’S ITALIAN Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
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