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Ratings and reviews

#1,315 of 15,145 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£10 - £30
CUISINES
American, Diner
Meals
Lunch, Dinner, After-hours
View all details
features, about

Location and contact

Bloomsbury
0.4 miles from The British Museum
Reviews (488)
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Traveller rating
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17
13
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Reviewed 7 December 2020

I have been dining here since 2017. They offer excellent Burgers with high quality meat. I also enjoy their cheesy fties and the macaroni and cheese very much. Their grilled cheese sandwiches and fish fingers are very delicious as well. I wash these food down...with variety of milkshakes both regular and infused with alcohol. I wish this business to survive the COVID-19 Disaster.More

Date of visit: February 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 March 2020

The New York burger I had was very good and home made with great fillings. I am not usually a burger fan but this was excellent. My wife also enjoyed her pulled pork sandwich and the shakes in their steel containers were really good (and...large) So...it is what it says..However, the service, considering it was a quiet period could have been more attentive and if mine host could leave his laptop at the back table to watch if people were ready to order...or had finished it would be appreciated. Plenty of competion around here so what is needed is more atmosphere and small establishments need that extra personal touch. The quality was really great and with that little extra touch it could have been a great experience. We will return so hopefully it will be with a cheerful greeting this time.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2020

Made a reservation weeks in advance and asked for a booth or table in the corner, we were given a table in the middle of the room. Why weren’t we given our preference? A booth was available and another couple were seated in a four-seater...booth. The diner wasn’t even very busy. It ruined the whole experience.More

Date of visit: February 2020
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Reviewed 14 February 2020

Nice place; cosy and friendly. Good food; original and tasty. The neibourhood is great as well. Thanks!

Date of visit: February 2020
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Reviewed 11 February 2020

Had burger salad and alcohol shake. Quick service (wasn’t very busy), tasty food and good drink. What do you need more?

Date of visit: February 2020
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Reviewed 8 February 2020

Unfortunately not very nice. The burger I ordered, medium rare, had a rancid smell about it, couldn't eat it. The salad was no better, in fact more like a bowl of coleslaw, soggy and dripping with nasty dressing. The premises where tired and very untidy...and the staff not very welcoming.More

Date of visit: February 2020
Helpful?
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Reviewed 31 January 2020

I have often walked past but never been in. Four of us went for lunch and all had something different. We all loved it. The burgers are cooked to perfection, not cremated as you experience in so many places these days.Onion rings were lovely and...a large glass of Pinot Grigio at GBP 6.50 is not bad. Definitely worth a visit if you fancy a quick lunch in the Russell Square/Bloomsbury area.More

Date of visit: January 2020
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Reviewed 30 December 2019 via mobile

We were so excited this place. The sign was so cool. We went at 9:30, 30 minutes before the expected closure. They greeted us by saying they were closed, which was their first mistake. They were supposed to close 30 minutes later, at 11, but...they lied. We patiently accepted their ridicule and said we would take our food to go. As we politely waited, they tried harder to push us out. When we finally received our food, we left and paid accordingly. As we returned to our hostel, we could not wait to eat food. However, you can imagine our disappointment when we opened our burgers and found that they were raw. Cold, red, and umcomfortably bloody. This is not the kind of place you should ever eat. please do whatever you can to eat ANYWHERE else.More

Date of visit: December 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 December 2019 via mobile

Today was the 2nd time I visited here. The burgers are really good. Fries a little cold and the mac n cheese lacked sufficient cheese and the pasta was a little too "al dente" for my liking. Service was good- friendly, patient and gave banter.

Date of visit: December 2019
Helpful?
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Reviewed 29 October 2019

Food: Burgers are great. Soft brioche bun and the patty was juicy and succulent (cooked medium rare unless specified). Skin on fries were crispy. Milkshakes were equally as great and very moreish. The chilli beef was ok, wasn’t quite to my liking Atmosphere: Fine. Service:...Having visited a few times, I agree with other reviewers the service can be up/down. They are very specific about seating so even if it’s past the busy lunch period and the diner is not busy, you can only sit on certain tables. I placed my bag on the seat next to me (there were only 2 couples at the time, it was past lunch hour and 80% of diner was empty) and I was told that I could not place my bag there as table was for other customers in quite a blunt and rude manner by the mature lady in brown hair. I told her that I would happily move it if other customers were coming. She didn’t seem at all happy. The same lady also spoke to another customer in a rather blunt and rude manner regarding the offer that was displayed on the blackboard outside. Suggestions for improvement: No issues with the food. More training for staff in delivering great customer service and being open about the lunch offer. The food is great but it’s a real shame this particular waitress lets down the service and the reason I won’t be rushing back, particularly as there are many burger places around.More

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2019 via mobile

We’ve been walking by this place because it didn’t seem British enough. Well, we were ready for some American-style food. The mac & cheese — lots of cheese — and the milkshakes were great. The menu had hot dogs and burgers and other good-looking stuff...we didn’t try — this time. Their hard shakes — containing alcohol — looked interesting.More

Date of visit: September 2019
Helpful?
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Reviewed 23 August 2019

Excellent service attentive but not in your face, and fantastic food! The brisket burger was to die for. Hubby had the Windsor burger which was equally as good. Our son had the hamburger and the pulled pork dog was had by our daughter. The milkshakes...are if anything too big 😜 slap my own face 😂. Thank you guys and for the anniversary wishes 😘 we'll come again next time we're in London and will hopefully get more excellent reviews as deserved.More

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 August 2019

Friendly welcoming manager. Hardshakes were beautiful and very moreish. Burgers were the best we've tasted in a long time and all cooked fresh to order. Thank you!

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2019 via mobile

Even though this place is small they have a lot of pride in the food, nothing is too much trouble. My wife wanted the chicken burger but rather than a burger she wanted a chicken breast with all the trimmings, no problem. The chicken club...was amazing, the jalapeños slaw gave it that little bit of zing which complimented the whole thing. Fabulous find.More

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2019 via mobile

We came across this place while walking in the area. The burgers were great and the shakes were very good. Very friendly staff. If you’re looking for the taste of an authentic American burger, this is the place for you...

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Zarreen B
18 March 2019|
AnswerShow all 3 answers
Response from 760charlottek | Reviewed this property |
This is what they write on their menu: Our 100% beef patty is made up of cuts from Aberdeen angus and Charolais cattle, that graze in Ayrshire Scotland. We cook our beef burgers medium - medium rare as standard, please let... More
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BURGER AND SHAKE, London - Bloomsbury - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Burger and Shake

Yes, Burger and Shake offers takeaway services.

Burger and Shake is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4