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Lorenzos London

#15,989 of 17,939 Restaurants in London
££ - £££
Neighbourhood:
South Kensington
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138 Cromwell Road, London SW7 4HA, England
+44 20 7373 2883
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79 Reviews from our TripAdvisor Community

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Showing 65: English reviews
St Helier, United Kingdom
Level Contributor
3 reviews
Reviewed 2 February 2017 via mobile

place is filthy, waitress rude, toilet omg I have no words there was human waste on walls all of the side of the toilet brush and you could wash your hands as they had watered down the soap! The table cloths are disgusting the walls have old food on them and the food is simply microwaved and shoved on your... More 

Helpful?
Thank maxi370
York, United Kingdom
Level Contributor
162 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
Reviewed 13 December 2016

Chose this restaurant on convenience only and wished we hadn't! The decor would give the impression of a traditional Italian restaurant and the menu seems to be heading that way but we were very disappointed with the food and service. We chose pizzas which seemed to annoy the waiter - he probably was hoping we were after the more expensive... More 

Helpful?
1 Thank paymonger
Cork
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 November 2016

We visited this in October '16. Food was nice and plentiful. restaurant is quite casual but selection was good. Can't fault it for the price offered.

Helpful?
Thank GeorgePJS
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 17 September 2016

An important family meal for a special occasion we entered hoping for a good experience, however the food was incredibly salty and lacking any taste, ham was served in meals which had not been on the menu in turn affecting someone eating who was Muslim. The waitress bought the bill without being asked and while we were still in the... More 

Helpful?
Thank IAM500
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 September 2016 via mobile

Not a nice place to eat. Dismissive staff small portions and overpriced drinks. Keep walking, there are lots of better places nearby.

Helpful?
Thank Eric L
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 14 July 2016 via mobile

Disgusting. Staff doesn't speak English. Sauce tastes like Prego out of the jar. Parm cheese was from a plastic grocery store container. Nothing authentic or real. Staff was rude and huge language barrier. Save your money. What a waste.

Helpful?
Thank Laura S
Melbourne, Australia
1 review
Reviewed 14 July 2016 via mobile

Not authentic Italian at all. I should've worked it out when I saw neon signs saying "Steak and Chips". The menu was OTT and way too extensive (not in a good way). Wait staff were nice and friendly, but the food was crap. It was like a parody of an Italian restaurant. You work it out once you get in... More 

Helpful?
Thank lauracandym
Inchinnan, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 July 2016

Food was poor and we sent back the house salad which consisted of wilted lettuce and soggy tomatoes. The service was below average and to add insult to injury we were charged 15%service on top of the bill. We should have walked when we saw the owners trousers, which hadn't seen a wash for a very long time! Why it... More 

Helpful?
Thank berylhalkett
Melbourne, Australia
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 26 June 2016

Not hard ... Italian restaurant ... we should have got our first clue from the Spanish "hello" rather than an Italian "hello". Four cheese pizza? Nope ... two cheeses and it was so thick it was hard to get a knife through it. The English 12.5 per cent "optional" service charge is not "optional" here - it's the first time... More 

Helpful?
Thank hgo7627
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 11 June 2016 via mobile

This was the worst food I have ever tasted and at £150 for dinner for three people - deplorable for what was put up to us. The wine was cheap, tart and not something I would use to strip paint. The fillet steak was not worthy of the name. All 3 steaks were cooked to the same finish despite a... More 

Helpful?
2 Thank Breda T

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Restaurant Details

Rating summary
  • Food
    1.5 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    1.5 of 5 bubbles
    Atmosphere
    1.5 of 5 bubbles
Cuisine
Italian, Pizza
Restaurant features
Seating, Waitstaff, Serves Alcohol
Location and Contact Information
  • Address: 138 Cromwell Road, London SW7 4HA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > South Kensington
  • Neighbourhood: South Kensington
  • Phone Number: +44 20 7373 2883

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lorenzos London and other visitors
1 question
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Questions? Get answers from Lorenzos London staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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