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TGI Fridays

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#15,741 of 18,396 Restaurants in London
££ - £££American, ,
The Loft 303 Westfield Stratford City Montfichet Road | The Gallery, Westfield, London E20 1ET, England
+44 844 692 8901
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  • Excellent14%
  • Very good21%
  • Average21%
  • Poor17%
  • Terrible27%
11 Mar 2018
“Poor service from the start”
3 Mar 2018
“Unexpected !!”
Restaurant Hours
American, Bar, Central American
££ - £££
The Loft 303 Westfield Stratford City Montfichet Road | The Gallery, Westfield, London E20 1ET, England
All Details
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1 - 10 of 543 reviews

Reviewed 5 days ago via mobile

We were pleasantly surprised, considering some of the nasty comments below. Our waiter seated and served us promptly with drinks. Our two orders came together and were served hot. The duck salad was huge and absolutely delicious. And the vegetarian burger was very tasty. Our...More

Thank emandernie
Reviewed 1 week ago

We stopped in here for a quick dessert and drink break between shopping and what a terrible experience. Waiting a long time to be served, ordered a refill drink and despite trying to get the attention of the staff several times was unable to order...More

Thank MissRStyles
Reviewed 2 weeks ago via mobile

Starter served with wife's main course and staff ignored us when we pointed this out, then telling them we wanted it before the mains so we could enjoy our meal was again ignored as they delivered my main!!! Had to eat both together but didn't...More

Thank Dave H
Reviewed 2 weeks ago via mobile

Would like to thank the staff would were able to find us a seat outside on the “balcony” as it was too noisy inside for us. Food was nice with good gaps between courses. Would recommend the mozzarella dippers!

Thank Rosie A
Reviewed 3 weeks ago via mobile

Ordered the Rib tickler nice picture but seems like the burger was a bit different no salat no tomato only the beef in a bun. Had to get ketchup my self. Small boring servings. Food was cold. If you can go somewhere else Do It.

Thank John K
Reviewed 3 weeks ago via mobile

went during a busy Saturday session, sat next to 2 very rude tourists. the staff were impeccable and stayed polite with them where I would have lost my cool. Derek L was my waiter and he was great (hence I am writing this review). the...More

Thank Murphy A
Reviewed 3 weeks ago via mobile

It was absolutely terrible. Service was really bad .we had our drinks served not at the same time .Everything we ordered was not correct 2 of our food was cold .one burger had to be plain even the chips that did not happen and all...More

Thank holly090
Reviewed 4 weeks ago via mobile

Good food and cocktails if you can put up with the wait to get served!! Visited on a quiet thursday afternoon when after being seated promptly a 20 minute wait for our order to be taken followed..this wasnt understaffing this was staff and management being...More

Thank michelle190725
Reviewed 4 weeks ago via mobile

6 if us dined here before the rugby match and with an attendance of 56,000 we new we would have a wait. We were seated within 10 minutes and our orders taken within 10 as well, so a good start. Food and drinks arrived in...More

Thank Steve P
Reviewed 4 weeks ago via mobile

This place is always busy and always understaffed. Coming here every weekend for the last 6 months I can safely say that the food never comes the same. To get good food in this place is like hitting the lottery (although the menu is rich)...More

Thank sirerich
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Restaurant Details

Rating summary
  • Food
  • Value
American, Bar, Central American
Lunch, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Bar Scene, Child-friendly
Location and Contact Information
  • Address: The Loft 303 Westfield Stratford City Montfichet Road | The Gallery, Westfield, London E20 1ET, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 844 692 8901
  • E-mail
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