Candella

Candella

Someone from this business manages this listing.
Learn More
+44 20 7937 4161+ Add website
Hours
Sun
11:00 - 17:00
Mon
11:00 - 17:00
Tue
11:00 - 17:00
Wed
11:00 - 17:00
Thu
11:00 - 17:00
Fri
11:00 - 17:00
Sat
11:00 - 17:00
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Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2022

RATINGS
Food
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
4.3 of 5 bubbles
Atmosphere
4.4 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Drinks
features
Is this restaurant good for special occasions?
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4.5
4.5 of 5 bubbles223 reviews
Excellent
146
Very good
41
Average
16
Poor
5
Terrible
15
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Guernseyto
Marlow159 contributions
5.0 of 5 bubbles
Apr 2024 couples
What a surprise! We found a table outside in the sun and opted for a pot of earl grey and two scones. The pot was impressively big and the tea refreshing and tasty. The scones were magnificent - very short - crumbly and melt in the mouth. Possibly the best I’ve ever had.
Written 14 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephanie S
Collierville22 contributions
5.0 of 5 bubbles
Mar 2024 family
We had the most lovely afternoon tea at Candella, and it didn’t disappoint. This is becoming a tradition for us to stop off at this quaint tea house every time we come to London. It has a very cozy atmosphere, kind and knowledgeable employees, a wonderful selection tea, and delicious food. Be sure to book book a reservation for afternoon tea early, as they tend to book up weeks in advance. Take home your favorite tea, so you can enjoy the experience back home.
Written 22 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lavale
2 contributions
5.0 of 5 bubbles
Jan 2024 friends
Candella is a lovely tea room where the time seems to have stopped. The forniture and the attention to the details make the differrent! The room is cozy and you feel like you're at home. The staff is kind and careful! I really enjoy the experience thanks to Lorenzo and Marcus. The food was amazing, in particular the scones! You have to try them!
Written 7 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robertn3
London67 contributions
5.0 of 5 bubbles
Jan 2024 couples
We stumbled across Cadella just as they had a cancellation so we were given the last table in the charming decorated tea room. The extensive choice of teas was wonderful and the menu was all you want to for and they let us substitute a few things. Marcus the proprietor is very customer focussed and runs a fabulous tea room
Written 27 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carol Ng
Tampa6 contributions
5.0 of 5 bubbles
Dec 2023 family
Stumble across this gem. Intimate casual place for English high tea. Very comfortable setting and tasty fresh sandwiches, scone, and cakes. Our family of 4 were each offered our own selection of tea. Owner was extremely helpful with stories and insights. I was in a wheelchair and was made comfortable without feeling like I was in the way. Surprisingly, my 19 year old son acquired a taste for afternoon tea on this trip.
Written 16 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MontecristoDK
La Cala de Mijas24 contributions
5.0 of 5 bubbles
Jan 2024 family
We had been looking forward to an afternoon tea and found this little spot walking from Notting Hill to Westminster. The service was great, the room had a good atmosphere and decoration and we enjoyed the afternoon tea. The tea had all the parts and was well made: sandwiches, scones and cakes were all delicious. My daughter especially enjoyed the scones. Thanks to Marcus for taking care of us.
Written 7 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Curt H
Jackson27 contributions
5.0 of 5 bubbles
Dec 2023 family
We’ve been coming to this charming spot since 2016. We have always had an exceptional experience at afternoon tea. We have already booked for our next trip to London.
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Freedom762587
3 contributions
5.0 of 5 bubbles
Dec 2023 friends
Very very nice tea room! I loved it! We had a great time and afternoon tea was the best I have eaten ever! Service fantastic!! Looking forward to returning soon!!! Thank you.
Written 11 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lorenzo D
1 contribution
5.0 of 5 bubbles
Nov 2023 family
Nice atmosphere and nice food, I been there few days ago with my family and we really enjoyed that experience!! The staff is very friendly and for sure we will back
Written 2 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paula M
London1 contribution
1.0 of 5 bubbles
Oct 2023 friends
I had the worst dining experience of my life at Candella Tea Room. I made a reservation for afternoon tea a month in advance, and the email confirmation stated we'd have 1:30 for our meal. When the day arrived, we called to notify them that we'd be 10 minutes late and to check if it was okay. They assured us it was not a problem. However, upon arrival at 18:10, the waiter rudely claimed we were too late and would need to rush as they would close in 50 minutes. When we mentioned our prior phone call, he became aggressive and asked to see our reservation, even though there were empty tables. After viewing the email, he begrudgingly allowed us to sit without a welcoming word. He dropped the menus and urged us to be quick, continually checking his watch. Our order was taken hastily, and we were not provided any information or recommendations about the menu. When our food arrived, another waiter briefly mentioned the items and left. The initial rude waiter showed no interest in our satisfaction, even rolling his eyes when we kindly asked for more milk. We inquired about additional sandwiches, which are common in afternoon teas, but he claimed they had run out of them. When we requested more scones instead, he agreed but in the end charged us more than £3 each, which was not expected, let alone mentioned by him. Throughout our meal, he repeatedly approached our table just to remind us to hurry, even though that was precisely what we were already doing: eating very fast and feeling extremely embarrassed. As if this wasn't enough, before 18:00, he brought the bill and the card machine, demanding payment while we were still eating. This was not only extremely rude but also unsanitary, as we had to touch our cards and the machine while consuming scones with our hands. Despite the good tea and scones, the terrible treatment overshadowed everything. It seemed as though the staff was rushing to close, even with other tables. When we were hurrying to put on our jackets inside the restaurant at 18:05, he aggressively told us, "The restaurant is closed." When we left, he didn't even say "thank you" or "goodbye" to us. This experience was a waste of money, and I've never felt so poorly treated in London. We understand about closing time and were concerned enough to call beforehand to inform about the 10 minutes of delay. We ate as quickly as possible and didn't attempt to prolong our time at the table. However, none of this justifies such inhumane and rude treatment. I hope the management takes this feedback seriously and improves their service, as it's unacceptable to treat people this way.
Written 28 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ka m
2 contributions
1.0 of 5 bubbles
Oct 2023 solo
I reserved for 1 person and ordered 1 cream tea but they charged me for 2!!! I really want to get the refund!!! I've sent an Email but ignored.
Written 27 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Leann S
4 contributions
5.0 of 5 bubbles
Oct 2023 couples
My partner and I had afternoon tea at Candella- what a lovely experience! The staff was very attentive and made sure we had everything we needed. The location is small but very charming. Be sure to make reservations as the seating is limited. The food was all very good but stand outs were the pastries/desserts. Would highly recommend for anyone looking for a nice dessert or afternoon tea spot!
Written 4 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

flhumidity
Lakeland88 contributions
5.0 of 5 bubbles
Jul 2023 couples
I reserved this tea a month in advance. It is a small quaint place with delicious tea and sandwiches at an affordable price. The service was excellent as well.
Written 26 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Matias P
2 contributions
1.0 of 5 bubbles
Jul 2023 couples
I had a terrible experience at the place. Very rude personnel. When I arrived to meet my wife there, They stopped me and asked me if i had reservation (without any customer basic good maner, like saying “hello”), The lady said that without reservation it was impossible to get inside…. Although they had plenty of tables available. Then I asked for a table outside to a second lady that said that outside tables were closed at 5pm.. Then a 3rd lady came out and ( Still with people inside having tea) put the “close” signed and shut the door in my face. It seem a nice place but people serving (the 3 of them ) make it not recomendable at all. Im sure is not the experience you want to have (even having a “reservation”..)
Written 25 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RachelB0568
York5 contributions
5.0 of 5 bubbles
Jun 2023 family
A wonderful afternoon tea in the heart of Kensington. Perfectly cut sandwiches, each with a taste twist, delicious warm scones, mini desserts and cake. Beautiful olde world surroundings. Excellent value. Book ahead!
Written 18 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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CANDELLA, London - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

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