We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Basrah Lounge

163 Dukes Road, London W3 0SL, England
+44 20 8752 1341
Call
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent24%
  • Very good2%
  • Average6%
  • Poor9%
  • Terrible59%
24 Apr 2017
“Improved vastly ”
14 Feb 2017
“Not so imoressed with food or service”
Closed Now
All hours
CUISINES
Middle Eastern, Vegetarian Friendly, Halal
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
163 Dukes Road, London W3 0SL, England
All Details
Write a ReviewReviews (120)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 120 reviews

Reviewed 1 week ago via mobile

I took my cousins and their friends (12 people) for their birthdays because I had seen their shisha roulette try before to buy. It didn't exist until we were leaving... The place was near on empty on a Monday and yet they put us in...More

Thank Soheil M
Reviewed 7 December 2017 via mobile

Basrah has had its day. The refurb makes it look like an 80’s disco. The new chairs are very odd. They look like car seats. The atmosphere was pretty dead for a Thursday night. I have visited this lounge over the years and the watched...More

Thank EliteLondon1
Reviewed 7 December 2017

Staff are ignorant and rude and don't greet you. Payment is taken first before the order arrives. Shisha was terrible and they do not use coconut coals so the taste is awful. Dont waste your time and money

Thank mabzkhan
Reviewed 7 December 2017

I went here with my friend last week and had the best shisha ever. It was smooth, and the staff were on the ball continually changing the heating and making sure we had a good puff. We ordered some food and the Shawarma, and Chicken...More

1  Thank Simba_SVG
Reviewed 23 November 2017 via mobile

Best shisha love the vibes and excellent service and I really enjoy the environment as it is always nice and chilled

Thank nawafalakeel1
Reviewed 29 October 2017 via mobile

Horrible staff , our first time we said let’s try it as iv seen nice pictures( but it’s only the picture witch nice Notting else ) .... so rude staff no customer service ... never go there again ...

Thank bouchrita
Reviewed 4 October 2017

Love coming to Basrah Lounge to chill out and relax, very great atmosphere and customer service in my own experience. Not mention, they probably do the best shisha in London... Don't know what it is about this place but they pack the shisha perfectly for...More

Thank Haseeb R
Reviewed 24 June 2017

OMG - words cannot describe how poor our experience was. Service - non-existent. The staff basically ignore you, and when they finally choose to come over, they ignore your request. Over an hour spent chasing a sheesha and food. They take payment BEFORE delivery of...More

1  Thank lestamunda
Reviewed 11 May 2017

Good place to chill out. Staff are brilliant and the food is amazing! recommend everyone to go there.!

Thank Tayyab M
Reviewed 24 April 2017 via mobile

Previously I left a review that offered this place only one star, and at the time, rightly so. However, I have given them a few more chances since. I have noticed considerably improved customer service and the removal of the VIP area. Food and dessert...More

1  Thank Uzzy87
Nearby
Nearby HotelsSee all 1,076 hotels in London
Park Plaza London Park Royal
425 reviews
.23 miles away
Travelodge London Park Royal
333 reviews
.27 miles away
Premier Inn London Hanger Lane Hotel
1,677 reviews
.49 miles away
Hotel 55
414 reviews
.58 miles away
Nearby Restaurants
The New Ashbourne
30 reviews
.53 miles away
Paolo's Italian Ristorante
114 reviews
.21 miles away
Villa Toscana
103 reviews
.55 miles away
Little Cake
19 reviews
.21 miles away
Nearby Attractions
The Russian Cannon
8 reviews
.89 miles away
Bimber Distillery
17 reviews
.78 miles away
Statue of Captain James Cook
9 reviews
.98 miles away
Oxygen Freejumping
224 reviews
.30 miles away
Ask a question
Questions & Answers
Eiyza S
19 August 2015|
Answer
Response from danieleshete |
You shouldn't even go in first place. They have very rude and disrespectful manager's.
0
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$7 - US$14
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Television, Wheelchair Accessible
Open Hours
Sunday
14:00 - 00:45
Monday
14:00 - 00:45
Tuesday
14:00 - 00:45
Wednesday
14:00 - 00:45
Thursday
14:00 - 00:45
Friday
14:00 - 01:45
Saturday
14:00 - 01:45
Location and Contact Information
  • Address: 163 Dukes Road, London W3 0SL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8752 1341
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing