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Basrah Lounge

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163 Dukes Road, London W3 0SL, England
+44 20 8752 1341
Website
Today
14:00 - 01:45
Closed now
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Hours:
Sun - Thu 14:00 - 00:45
Fri - Sat 14:00 - 01:45
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111 Reviews from our TripAdvisor Community

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Showing 111: English reviews
1 review
Reviewed 3 weeks ago via mobile

Hassan at basrah lounge has been very helpful, customer service has been excellent, shisha, wifi and food is excellent. Members of staff are quick to help people with the enquiries and service is very professional, especially one member of staff who goes by the name of Hassan, ask for him and he will look after you.

Helpful?
Thank Ibrahim a
1 review
Reviewed 3 weeks ago via mobile

I have been coming to Basrah lounge for almost 3 years now on a weekly basis. I believe it is the best place for shisha in London and the service is amazing. The service is immense from Hassan- ask for him whenever you come.

Helpful?
Thank Saqib R
1 review
Reviewed 3 weeks ago via mobile

Great Shisha Lounge best in london, Great Food and great Customer service. Ask for Hassan to sort you out and you won't want to leave!

Helpful?
Thank Faris K
1 review
Reviewed 3 weeks ago

I've been visiting Basrah Lounge regularly for roughly 7 years now and I've never had any complaints. The staff are always helpful and super friendly so I'm surprised to read any reviews that state otherwise - if you are polite, they are polite, that is how normal human interactions work. Regardless, we are always welcomed warmly and served quickly. The... More 

Helpful?
Thank Raji S
1 review
Reviewed 4 weeks ago via mobile

Best lounge i have come across in london. Service is great, workers are very friendly. Atmosohere is perfect for shisha and the food is delicious! Shisha flavours are lovely and they last for hours! Definitely worth the money !!!!!!

Helpful?
Thank Aman G
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 1 March 2017 via mobile

Very good place, I came from Hungary, very nice, polite, good, quick service, specialy from Hassan, absolutely recommended place, must visit! :)

Helpful?
Thank Robin H
Level Contributor
54 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 14 February 2017 via mobile

This is a really nice place to visit. A huge tent and great decoration. The location is industrial area with no lights on the way to the location and no sign to the place. The inside interior is really good with lovely music. The food and the service are those negative points that really need to be changed! Shawerma is... More 

Helpful?
Thank Daniel H
Oxford, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 6 December 2016 via mobile

Terrible service, waste of money, filthy toilets, prejudice towards non smokers, better places than this. This place don't even deserve a star.

Helpful?
Thank Naheem35
Mumbai (Bombay), India
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 13 September 2016 via mobile

Love it!! Love it!! Love it!! The sheesha is exceeeeeellent!! The ambience is superb... made me feel like i was in Dubai!! The service is amazing... The staff is soo good and friendly!! I visited this place every night when i was in London!! Guaranteed Best Sheesha in London... The food is also Good!! The vibe of this place is... More 

Helpful?
Thank zahra s
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

I am not a heavy shisha smoker, i only smoke occasionally because i have found that it is to harsh and strong on my throat. Coming to Basrah, the smoke is so smooth and the flavour can last a long time because of how clean the Shisha Pipes are. The food is tasty and the service is quick, speedy and... More 

Helpful?
Thank Solar B

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Restaurant Details

Rating summary
  • Food
    2 of 5 bubbles
    Service
    1.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Average prices
US$6 - US$13
Cuisine
Middle Eastern, Lebanese, Mediterranean, Halal
Meals
Lunch, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Television, Outdoor Seating
Open Hours
Sunday
14:00 - 00:45
Monday
14:00 - 00:45
Tuesday
14:00 - 00:45
Wednesday
14:00 - 00:45
Thursday
14:00 - 00:45
Friday
14:00 - 01:45
Saturday
14:00 - 01:45
Location and Contact Information
  • Address: 163 Dukes Road, London W3 0SL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8752 1341

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Basrah Lounge and other visitors
1 question
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over a year ago

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Questions? Get answers from Basrah Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?