We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Caffe Nero

Is this your business?
386 Chiswick High Road, London W4 5TF, England
+44 20 8742 8495
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent48%
  • Very good15%
  • Average0%
  • Poor30%
  • Terrible7%
20 Jan 2018
“Coffee on a Saturday evening”
24 Nov 2017
“Staff are unfriendly”
Restaurant Hours
386 Chiswick High Road, London W4 5TF, England
All Details
Write a ReviewReviews (13)
Traveller rating
Traveller type
Time of year

1 - 10 of 13 reviews

Reviewed 20 January 2018

Poor customer service. Not sure what the issue is but the barista just stares at you to indicate that you can place your order and in the middle of the order turns their back leaving you unsure if they even heard you. They could really...More

Thank TravelQueenZen
Reviewed 24 November 2017

Staff make you feel as welcome as a fart in an astronaughts suit. Really not nice people working here at the moment. I like the coffee and my daughter liked the hot chocolate but thats it.

Thank Alfieconnspurs
Reviewed 8 April 2017

I like Cafe Nero of all the chains because its coffee is good and the croissants are outstanding. I had a good visit on a sunny day and enjoyed my stay. Satff were friendly, service was prompt and the expresso and croissant were very good

Thank SergeLourie
Reviewed 10 January 2017 via mobile

Came in as I was early! It's a busy place and not surprising coffee is good! Staff are attentive and manage orders very well with the lunch time rush! Plenty of seating from comfy seats, sofa and more seating upstairs, the free Wi-Fi is good...More

Thank matirl30
Reviewed 9 August 2016 via mobile

Nice reading place with plenty of quiet spots good service from friendly staff who are not robots and treat people strangely enough like people!

Reviewed 21 July 2016

Most authentic Italian Coffee chain in London/UK. Also have great almond croissants and choclate coated coffee beans

Thank Patrikbzz
Reviewed 20 April 2016 via mobile

I went there during my lunch break. I've already been to many many Caffe Nero beforehand and I've always like the food here! I wasn't disappointed! My sandwich was delicious and my cappuccino had a nice taste! Always a pleasure having a break here :)

Thank Alexandre C
Reviewed 31 October 2015

This branch is pleasant enough for a light snack and a coffee. The staff tend to be very friendly and obliging and they get to know you if you go there often. Sometimes it is hard to find a good table (the best are at...More

Thank alephzero2015
Reviewed 12 August 2015

Though the food and drink at this Cafe Nero are the standard fare the staff are friendly, kind, and I saw them go above the call of duty to be helpful to customers. This is the sort of thing that turns a chain coffee shop...More

1  Thank Nesster
Reviewed 3 April 2015

Located in Chiswick high street this is a big advantage. I am a tea lover but this time I got a latte with cream. I did not like that. Something was missing. Unfortunately they make tea/other hot drinks too fast and everything has pure sugar...More

Thank anikodp
Nearby HotelsSee all 1,082 hotels in London
Foubert's Hotel
12 reviews
.41 miles away
High Road House
101 reviews
.43 miles away
Clayton Hotel Chiswick
763 reviews
.60 miles away
Chiswick Apartments
2 reviews
.60 miles away
Nearby Restaurants
450 reviews
.13 miles away
The Italians
39 reviews
.13 miles away
117 reviews
.15 miles away
Rice House of Kebab & Wrap
106 reviews
.17 miles away
Nearby Attractions
Sipsmith Distillery
140 reviews
.54 miles away
69 reviews
.11 miles away
Hogarth's House
47 reviews
.34 miles away
Gunnersbury Triangle
5 reviews
.29 miles away
Questions & Answers
Get quick answers from Caffe Nero staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Location and Contact Information
  • Address: 386 Chiswick High Road, London W4 5TF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8742 8495
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing