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Caffe Nero

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51 New Broadway, London W5 5AH, England
+44 20 8567 9100
06:30 - 19:00
Closed now
See all hours
Sun 08:30 - 18:30
Mon - Fri 06:30 - 19:00
Sat 07:30 - 19:00
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19 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

Serves typical Nero coffee and if you like it (which I do), the quality of coffee and food will not disappoint. I go there very often and 7 times out of 10 the upper floor stinks with a disgusting smell! Has not anyone noticed this! Dear Nero management, can you please fix this; I really like your coffee but I... More 

Thank Nikos S
London, United Kingdom
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

This is a very good place to pop in for a coffee after a meal out in Ealing Broadway. If we are drinking wine we usually bus or walk to the Broadway, and if you live West this is the place for coffee. It is right next to a bus stop, and the view across the main road sometimes takes... More 

Thank mjandrew
Level Contributor
845 reviews
276 restaurant reviews
common_n_restaurant_reviews_1bd8 331 helpful votes
4 of 5 bubbles Reviewed 13 February 2017

There is plenty of seating, both downstairs and upstairs. The tables are cleared promptly and the areas are cleaned. Service is fairly prompt although you always have to queue to order your coffee.

Thank mouseHerts
Berkshire, United Kingdom
Level Contributor
52 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 29 January 2017 credit card Amex Cardmember Review

Nero never disappoints me and is one of my first choice stops for a caffeine fix! In the Ealing branch, the staff are always friendly and the coffee consistently good.

Thank Nick G
Chalfont St. Giles, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 January 2017

Going to Caffe Nero in Ealing Broadway is like stepping into Italy for a while. A great way to escape for a few minutes. Good, chilled vibe (apart from the rare occasions when there's a big group in), and they serve proper coffee, not an Americanised confection. Love it.

Thank mtbsimon
Stirling, United Kingdom
Level Contributor
37 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 November 2016

Coffee much the same as in all Nero's coffee shops, coffee good as usually found in their café. Always busy due to their location friendly service a bit more space at the back end with the leather chair seating, I always make a point visiting there when I'm down in the area.

Thank Bookeroo
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 August 2016

quick coffee before meeting family at the station. Service was quick happy and polite. Place was clean and selection was great xxx

Thank Briana C
London, United Kingdom
Level Contributor
171 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 6 June 2016

After having NO service in the restaurant in Ealing, we went for coffee and cake to Neros. As ever, fabulous coffee even better service. Only one person serving but what a great guy. Didn't fluff and was pleasant .

Thank mariaalmeida186338
London, United Kingdom
Level Contributor
166 reviews
129 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 13 February 2016

One of my favourite coffee shops! The coffee is good and consistent. I also adore the apricot Danish pastries. They have plenty of other snacks including breakfast ideas.

Thank Lisa C
Grouville, Jersey, C.I.
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 31 October 2015

This was my first experience of a Caffe Nero, chosen as it was the most convenient choice at the time a quick coffee and pastry for breakfast was required. Let's face it, most chain coffee shops are much of a muchness - the only thing that differs is the name over the door! Having said that, service was friendly and... More 

Thank Jerseyporter

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4.5 of 5 bubbles
Breakfast, Lunch
Restaurant features
Open Hours
08:30 - 18:30
06:30 - 19:00
06:30 - 19:00
06:30 - 19:00
06:30 - 19:00
06:30 - 19:00
07:30 - 19:00
Location and Contact Information
  • Address: 51 New Broadway, London W5 5AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8567 9100

Questions & Answers

Questions? Get answers from Caffe Nero staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?