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2
Mon, 5/20
20:00

Ratings and reviews

#630 of 4,106 British in London
#1,718 of 15,112 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£15 - £100
CUISINES
European, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

Soho
0.1 miles from Piccadilly Circus
Reviews (1,250)
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1,196 results
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65
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LanguageEnglish
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Traveller rating
561
320
149
101
65
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All reviews scones ham cake bread afternoon tea piccadilly circus set menu pre theatre dinner sit outside special occasion soho orangery
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Reviewed 3 weeks ago

Great afternoon tea experience in central London. Lovely venue and nice service at a very decent price. The Rathfinny English sparkling wine is excellent!

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2024 via mobile

I had Christmas dinner here and it was one of my favorite dinners I’ve ever had in my life. It was a bit pricey but well worth it. The Christmas crackers with crowns inside were such a lovely touch and the staff was very friendly...and attentive. Thank you Ham YardMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2024

Had dinner here before going to see Moulin Rouge at Piccadilly Theater (steps away). VERY cool place. Had a drink in the bar first. Lots of little unique seating areas. Can't describe as any particular theme other than...ecclectic. Excellent service/food. *Really* great sourdough bread :-)...I had fish and hubby had venison. Pricey but worth it. Highly recommend.More

Date of visit: January 2024
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Reviewed 31 January 2024

Having been a regular in the bar for a long time, but never dining, we booked here for lunch on Sunday, not knowing they had a Sunday roast offering. The roast beef was delicious, meat cooked exactly as I asked (pink). The roasts come with...unlimited vegetables, potatoes, cauliflower cheese and gravy, which is a great touch. I thoroughly enjoyed the meal, as well as the wine offering by the glass. the 2/3 course Sunday offering I think also is extremely well priced (2 courses is £26 from memory). I would happily dine here again.More

Date of visit: January 2024
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Reviewed 2 January 2024

One of the most disappointing dining experiences I have had in a long time. The service was way below standard. In particular there was, who I am assuming to be, a supervisor or manager (who I will refer to as "server 1") who seemed to...view us a nothing more than an inconvenience. I had to fight to get her attention and when I asked her if I could give her our order she simply replied that she had to put another order through and walked off. Eventually another lady came to take our order (server 2) and she was more helpful. At this point, all we had was a glass of water, which we finished so we had nothing to eat or drink. Eventually our drinks arrived then our food. The food was nice but not what I would consider to be outstanding. Nobody checked back to see if everything was ok or if we needed more drinks etc. We finished our meals and the empty plates and glasses sat there for some time. Finally managed to get somebodys attention to come clear the table (server 2) she cleared our table and could clearly sense that something was wrong and we explained that we wasn't happy with the service. She was very apologetic and explained that they were very busy. We had intended on staying for dessert and more drinks but we were so unhappy by this stage we just asked for the bill. After some time Server 1 came over, dumped the bill on out table and simply said "I've taken the service charge off" and walked off, no apology, no acknowledgement at all of the poor experience we had just had, nothing at all. The restaurant was only half full and the staff failed to achieve even the most basic level of service, this was compounded by the attitude of server 1 who seemed to think that the whole thing was way beneath her and clearly did not care at all about customer service. I live and work mostly abroad in Asia but I am from London, I eat out all the time and this is without a doubt one of the worst experiences that I have had in a long time. I am often asked by friends and colleagues visiting London for recommendations on where to go and to eat etc. The only recommendation I would make about this restaurant would be to avoid at all costs. I would be embarrassed to send any of my friends, colleagues or associates there.More

Date of visit: December 2023
Helpful?2  
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Reviewed 29 December 2023

We had lunch here between Christmas and New Year. It was relatively quiet but with just enough tables occupied to provide a bit of atmosphere. The service was very good and the lunch was excellent. Overall a very good place to escape the madness of...the West End during the salesMore

Date of visit: December 2023
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Reviewed 18 December 2023

I booked for the afternoon tea - vegetarian - for my friend's birthday. The hotel is lovely and the service was excellent. The tea, however, at 100 pounds per person was a disgrace. I was very embarrassed as it was an important birthday. The entire...tea could have been created for less than 5 pounds. The bread was dry. The fillings meagre and tasteless and the vegan deserts without flavour made of the cheapest ingredients and clearly stored for days. This is NOT a place to go for afternoon tea. The service was superbu but I did not get the impression that the staff are treated with respect from management. There is an air of management arrogance that came out in some staff comments. Please don't take your friends or family here for afternoon tea until the owners recognise that stale white bread, last week's deserts and the cheapest ingredients made well before the date of sale do not a memorable occasion make. A real sense of arrogance...not from the hard working staff, but from management who seem to think that any old thing can be served for 200 pounds just because it is 'high tea' in London. My concern and complaint was met with an arrogant reply.More

Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 December 2023

We came for Christmas drinks and sat outside as a group. The location and atmosphere are lovely, but there was only one waitress and we waited 40 minutes to receive any drinks! Really terrible service and the service charge was put on!

Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2023

Everything about our experience was brilliant - the service was some of the best we’ve experienced in London in a long time. The food was delicious and a great menu to choose from (including the pork chop special which was something else!). Great setting and...ambience too.More

Date of visit: December 2023
Helpful?
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Reviewed 27 November 2023

Had Sunday lunch here and can't really fault it staff very friendly and helpful service good. Had roast beef with all the trimmings my only criticism was the roast potatoes could ave been crispier and the horseradish sauce was creme fraiche with a bit of...horseradish flavour... chefs interpretation i was told...some things shouldn't be messed with and that's one of them otherwise food was outstanding !More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2023 via mobile

Very nice restaurant. Nice and attentive staff and very good food. Very nice ambiance. If we had more time we would have liked to stay on in the bar and lounge area which looked very nice and relaxed

Date of visit: November 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 November 2023 via mobile

Bad service from the door. Very unwelcoming and full of attitude. It is a shame that it is opposite level of service compared to other sister hotels

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 November 2023

Great little spot behind Piccadilly Circus . Amazing staff with great service. The food was nice the menu for dinner was nice and easy to choose from. There’s a pre-Theatre and à la carte menu not overexpress served with a smile would definitely recommend going....Also a desert trolley with some beautiful cakesMore

Date of visit: November 2023
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Reviewed 15 October 2023 via mobile

My friends and I were wandering around Soho on the hunt for cake/tea after having lunch elsewhere. After a bit of aimless wandering and looking on Google Maps to see what was nearby, we decided to venture into Ham Yard Hotel, figuring it would likely...be a chilled escape from the crowds. We weren’t wrong! We had a friendly greeting and were seated in the restaurant near the courtyard. Lovely comfy sofa seating and our waiter was super polite and friendly. Prices were a little steep but to be expected from a London hotel restaurant and the great service along with the lovely tea and treats made it all worth it. We’ve decided this will be our ‘go-to’ place next time we meet up in the area!More

Date of visit: October 2023
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Reviewed 16 September 2023 via mobile

I was a bit anxious about timing based on some previous reviews. Plus We were running 30 mins late for our reservation time , but when I called to say we were running late was assured no problem- our table would be saved. Once sat...down in the lovely courtyard we let our waiter know we had less than an hour to make our Moulin Rouge seats. He reassured us we should be fine to order 2 courses and He made sure everything was prompt without feeling rushed . The food was divine! A perfect pre theater dinner .More

Date of visit: September 2023
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Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
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Questions & Answers
Ask a question
HilaryNight
2 September 2023|
AnswerShow all 2 answers
Response from damedolan | Reviewed this property |
Usually depends on how busy a hotel, restaurant or bar is. Always best to ask an establishment directly and not a reviewer.
0
Votes
Стоян З
19 May 2023|
Answer
Response from margaretcT4231IP | Reviewed this property |
I think they may be but best to check with the restaurant in advance.
0
Votes
Dan O
11 April 2023|
Answer
Response from margaretcT4231IP | Reviewed this property |
Hi You would need to consult the Hotel
0
Votes
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HAM YARD RESTAURANT AND BAR, London - Soho - Updated 2024 Restaurant Reviews, Menu, Prices, & Reservations - Tripadvisor

Frequently Asked Questions about Ham Yard Restaurant and Bar

Ham Yard Restaurant and Bar is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5