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Gaylord Restaurant

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Ratings and reviews

#535 of 1,182 Indian in London
#7,561 of 16,492 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$20 - US$45
CUISINES
Indian, Asian
Special Diets
Vegetarian Friendly, Vegan Options
View all details
meals, features, about

Location and contact

Reviews (555)
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533 results
Traveller rating
132
117
101
84
99
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LanguageEnglish
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132
117
101
84
99
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1 - 10 of 533 reviews
Reviewed 3 weeks ago via mobile

Whilst the menu is condense the food is of good quality & interesting variety. The staff however are disinterested and on the verge of being rude. This could be down to the fact they add a 12.5% gratuity to the bill automatically, this seems to...More

Date of visit: February 2019
Thank dartmoor-pony
Reviewed 4 weeks ago via mobile

For Christmas I was brought a groupon gift to visit this restaurant. The buyer of this gift was excited as the pictures showed Indian dishes with a contemporary twist, nice plated dishes (similar to a masterchef plate of food) , not like your local curry...More

Date of visit: February 2019
1  Thank Mesh2020
Reviewed 10 February 2019 via mobile

Not fantastic. We had a Groupon voucher gifted to us by family members and it showed... They said the word 'Groupon' a good 4 times before seating us. The poppadoms were an extra £1.50 each (for one per person) and there was a 20% service...More

Date of visit: February 2019
Thank shaunage
Gaylordrestaurantw1, General Manager at Gaylord Restaurant, responded to this reviewResponded 11 February 2019

Dear Guest, I am sorry that your dining experience wasn't up to your expectation. The charge for poppadums and chutney platter is £1.50 pp and mentioned in the terms of the voucher that you have purchased. The service charge is not 20%, but 12.5% as...More

Reviewed 31 January 2019

I was with friends who had a voucher for a meal that was given totem at Christmas - and we were in town for a music event. It was Sunday night (28th Jan) and my friends had booked for us although there was no need...More

Date of visit: January 2019
1  Thank Jules0703
Reviewed 31 January 2019

Had my 50th birthday celebration at this restaurant on 20th January 2019. Prior to the day, my wife and I met with Sameer Berry (General Manager) who went through all the options for our 50 guests and made some excellent suggestions to make this even...More

Date of visit: January 2019
Thank Thursday20
Reviewed 20 January 2019

was driving past and saw the name and had the urge that i got to go in and make as many Ben stiller puns as possible even thou only one waiter got them

Date of visit: November 2018
1  Thank puntastic
Reviewed 17 January 2019

We visited Gaylord for the first time in a number of years, our previous experience having been that it was expensive but a worthwhile treat. This time, the restaurant was very different. Half empty, the service was still slow and the waiters (with one exception)...More

Date of visit: January 2019
2  Thank srm39
Reviewed 6 January 2019 via mobile

We booked the whole restaurant on a Sunday lunchtime for a family wedding. The hot nibbles before sitting down we’re very good and the main course with deserts was buffet style with a great selection. The service was excellent with kind attentive staff. One of...More

Date of visit: January 2019
Thank 157DavidM
Reviewed 26 December 2018 via mobile

Check the food hygiene rating before attending! I was shocked at how poor this restaurant is. It has such a good reputation but i was bitterly disappointed. It is run down and overly priced for what it is. Service is slow and staff attention is...More

Date of visit: December 2018
5  Thank Vishburger
Reviewed 21 December 2018

Visited the Gaylord with a bunch of friends for our annual Christmas jolly. We have returned to this restaurant for the last couple of years and although I considered it expensive in past visits I had no other complaints....until last night. We were a party...More

Date of visit: December 2018
1  Thank neilloveskate
Gaylordrestaurantw1, General Manager at Gaylord Restaurant, responded to this reviewResponded 22 December 2018

FOR TRIPADVISOR We have investigated the whole sequence of the dining with records of the orders placed, served and with team members. The group in Jolly Christmas spirits were enjoying the initial beers and Poppadums and the food orders were placed in at 19:46 hrs.This...More

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Questions & Answers
Ask a question
Amy W
31 May 2018|
AnswerShow all 3 answers
Response from GaryM427 | Reviewed this property |
I found the food not too spicy and as per the other comments when asked the can adjust the spice or heat to suit your requirements 😋
0
Votes
Amy W
31 May 2018|
Answer
Response from ianjamesLondon | Reviewed this property |
Sorry for the delay in responding. As spicy as you like. It is excellent
0
Votes
Coco N
1 April 2018|
AnswerShow all 2 answers
Response from Euphoria26 | Reviewed this property |
Hi..you have to order separately if you doing ala carte. If you doing the lunch package it would include.
0
Votes
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