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Chisou Japanese Restaurant

#2,305 of 18,188 Restaurants in London}
££ - £££Japanese, Sushi, Asian
4 Princes Street, London W1B 2LE, England
+44 20 7629 3931
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  • Excellent49%
  • Very good34%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“sashimi” (32 reviews)
“fish” (22 reviews)
“seaweed salad” (4 reviews)
Closed Now
13:00 - 21:30All hours
Japanese, Sushi, Asian, Gluten Free Options, Vegetarian Friendly
££ - £££
4 Princes Street, London W1B 2LE, England
All Details
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Reviews (251)
Traveller rating
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1 - 10 of 208 reviews

Reviewed 1 week ago

A real Japanese atmosphere in the city center of London. A very good and careful service. Fish based plates were extremely good, while we didn't like so much one of the "suggestions by the chef", the roasted beef

Thank Guido J
Reviewed 3 weeks ago via mobile

Lovely sushi, great range of Japanese food. Really reminded me of my lovely Japan holiday. Great, low key but friendly service, and delicious food. Tempura crispy, hot and fresh. Fab range of sakes too. Will be back.

1  Thank Caryn V
Reviewed 4 weeks ago via mobile

Food was delicious, presentation very elaborate. Highly recommended. Price can be high, since it was a business diner I haven't seen the bill😊

Thank Pelin A
Reviewed 4 weeks ago

This is my favourite sushi restaurant in London by a long way. My friends whom I take there agree with me. I go there for sushi only but their other dishes are pretty good too. Fish is always top quality. The prawn tempura is excellent...More

Thank Eurobonus
Reviewed 23 August 2017

I went due to some strong recommendations and was disappointed. While nothing was better, very little was memorable. Went with two friends and order a large variety of dishes off the menu. In retrospect, may have made a mistake by not ordering much sushi. Chawan...More

2  Thank Lloyd M
Mark M, Public Relations Manager at Chisou Japanese Restaurant, responded to this reviewResponded 29 August 2017

Dear Lloyd M, Sorry to hear you didn't enjoy your meal with us. Could you email info@chisourestaurant.com so we can investigate futher and try to remedy the situation. Your response would be much appreciated. Regards, Chisou

A TripAdvisor Member
Reviewed 13 August 2017 via mobile

I have eaten lunch at this moderately priced restaurant at least ten times over the last several years. I have never been disappointed by service or food. The sushi and sashimi are fresh and tasty; the sets are well balanced and reasonably priced (for London)....More

1  Thank A TripAdvisor Member
Mark M, Public Relations Manager at Chisou Japanese Restaurant, responded to this reviewResponded 29 August 2017

Thank you for being such a loyal and regular customer. We hope you will keep coming for years to come. Regards, Chisou

Reviewed 25 July 2017

I lived in Japan and I love LOVE this place!! It is very authentic, no frills (I am a nigiri purist and I find Sushi Samba over the top), and most of all the sushi is incredible. Do yourself a favor and order nigiri/ sashimi...More

Thank Michelle N
Mark M, Public Relations Manager at Chisou Japanese Restaurant, responded to this reviewResponded 29 August 2017

Dear Michelle N, Thank you so much for your conintued support and custome. We hope so see you again soon. Chisou

Reviewed 14 July 2017

Having been a regular customer for years, finally I decided to move this restaurant to my no-go list. Ordered my favorite unagi don at the Shushi counter, and it turned out as a disaster. The fish is so chewy, just like eating robber! Told the...More

Thank Jun Y
Mark M, Public Relations Manager at Chisou Japanese Restaurant, responded to this reviewResponded 19 July 2017

Dear Jun Y, We are very sorry about your experience with the unagi yesterday. We have started an investigation into the problems you encountered and we will work hard to prevent them happening again. Quality of both products and service is of the up most...More

Reviewed 12 July 2017

I entered Chisou at mid-week lunchtime to see a room with one long L-shaped counter and about 20 stools. There they explained that the Chisou with the tables and chairs is next door (just past a building entrance). My heart sank as I entered and,...More

Thank exotissima1
Mark M, Public Relations Manager at Chisou Japanese Restaurant, responded to this reviewResponded 19 July 2017

Dear exotissima1, Thank you for posting such an extensive review. Being a central London restaurant we find we have a very wide customer base of very mixed nationalities, something we try to mirror in our mix of staff members. Very glad you enjoyed your lunch...More

Reviewed 8 July 2017

Very nice place, large menu with choices for whole family. We will come back to this restaurant soon :-)

Thank Øyvind A
Mark M, Public Relations Manager at Chisou Japanese Restaurant, responded to this reviewResponded 19 July 2017

Dear Øyvind A, Thank you for a very kind review. See you soon. Chisou

Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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Ask a question
Questions & Answers
Cat B
8 August 2016|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, there is low gluten soy sauce and the sushi and sashimi is all gluten free. Enjoy.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$40 - US$66
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Delivery, Full Bar
Good for
Special Occasion Dining, Child-friendly, Business meetings
Open Hours
13:00 - 21:30
12:00 - 14:30
18:00 - 22:00
12:00 - 14:30
18:00 - 22:00
12:00 - 14:30
18:00 - 22:00
12:00 - 14:30
18:00 - 22:00
12:00 - 14:30
18:00 - 22:00
18:00 - 22:00
12:30 - 22:30
Location and Contact Information
  • Address: 4 Princes Street, London W1B 2LE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7629 3931
  • E-mail
With two central locations, Chisou serves some of the best Japanese cuisine in London. Our Izakaya style dining is a fantastic way to experience a great selection of Japanese food as guests are encouraged to order several dishes to share. Our sake is some of the best Japanese Nihon Shu in London, some only available at Chisou in the UK. All our restaurants have private areas which can be booked for small intimate functions or lager events. We continue the Japanese tradition of offering our guests privacy and exceptional service. We look forward to seeing you soon at Chisou restaurants. Yoroshiku Onegaishimasu!
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