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The Parlour

181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
+44 20 7734 8040
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  • Excellent41%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible8%
Travellers talk about
“sundae” (35 reviews)
“ice cream” (87 reviews)
“scones” (59 reviews)
Open Now
10:00 - 21:00All hours
British, Vegetarian Friendly, Gluten Free Options
££ - £££
181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
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Reviews (504)
Traveller rating
Traveller type
Time of year

21 - 30 of 445 reviews

Reviewed 22 January 2017 via mobile

We went as a family of four for a mid afternoon treat. You have the opportunity to either create your own sundae or pick one from a standard list. We did both and on balance I think that the standard list is the best. Not...More

Thank Ex-seasider
Reviewed 14 January 2017

I realize that this is a "London Institution" but I was in shock at what I actually received for the price. One day, I looked all over London for a cup of coffee and scone and didn't have any luck finding one. I did a...More

Thank forshara
Reviewed 4 January 2017

This creamy pinky tea salon offers ice creams, classic cakes and tea , or hot chocolate to summarize, but it s much more than that. You might be seated next to the most elegant old granny sipping her tea ,and nibbling on her carrot cake,...More

Thank 625marinette
Reviewed 1 January 2017

As a post-Christmas treat, my wife and I decided to have lunch at Fortnum's Parlour having previously loved our visits to the now defunct Fountain restaurant. But what a let down awaited us. We were shown to our table at 1.20pm and while waiting for...More

2  Thank FaramirLondon
Reviewed 31 December 2016

Yummy ice creams . Sundaes made to order. Knickerbocker glory to die for. You can be boring and have a cup of coffee but that comes with a tiny ice cream cone. All my grandsons (17 and two 14 year olds ) love it. We...More

1  Thank sparklysjw
Reviewed 29 December 2016 via mobile

Brought my 9 and 13 year olds here after two weeks of museums and churches. Needless to say, they were so excited!! Daughter got the Royal Tea with a savoury dish, scones, two scoops of ice cream and a pot of tea. Soon made his...More

Thank azbz
Reviewed 18 December 2016

We had a lovely experience shopping at Fortnums on the run up to Xmas. If you want to get in the mood for Xmas you can't do much better than to visit this Iconic store. After a good hour looking and buying some delights it...More

Thank dexterBucks
Reviewed 18 December 2016

Amazing sundae. Great little parlour. Would recommend booking in advance. Service a little slow bit fabulous for lunch or tea time.

Thank Dottiest
Reviewed 17 December 2016

We tried the scones and salted caramel ice cream. The ice cream is the best salted caramel I've ever had - dark and delicious. The cheese scone and raisin scone with jam and clotted cream was delicious too. Yum!

Thank Michellelangdon
Reviewed 16 December 2016 via mobile

This was the first and only time we visited The Parlour. They where quick enough to show us to a table but left us and no one bothered to serve us for 15 mins so we walked out! So I haven't got a clue what...More

Thank Darren D
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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Questions & AnswersAsk a question
Beverley M
What is the dress code for women
22 March 2016|
Answer Show all 7 answers
Response from Hirene | Reviewed this property |
You gotta be joking - dress code at The Parlour - a kitchen table with place mats and most uncomfortable chairs - and nothing special at all about the place. Maybe there was, once upon a long time ago - not in the present
Adrian T
Is afternoon tea served in the Gallery Restaurant, what is the cost for adults and chldren ?
28 October 2015|
Response from mambroz | Reviewed this property |
I don't think that they do a classic afternoon tea in The Gallery, but the Afternoon Menu does have something called Piccadilly Tea. Take a look at their website - unfortunately you cannot post links!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$32 - US$44
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Special Occasion Dining, Kids, Child-friendly
Open Hours
12:00 - 18:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
Location and Contact Information
  • Address: 181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
  • Public Transportation: Piccadilly Circus (Bakerloo & Piccadilly lines) and Green Park (Jubilee, Victoria & Piccadilly lines) Bus no. 9, 14, 19, 22, 38
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighbourhood: Mayfair
  • Phone Number: +44 20 7734 8040
  • E-mail
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