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Caffe Nero

#368 of 1,334 Quick Bites in London#5,169 of 22,303 Places to Eat in London
££ - £££Cafe
12 Exmouth Market, London EC1R 4QE, England
+44 20 7833 3050
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  • Excellent27%
  • Very good48%
  • Average12%
  • Poor7%
  • Terrible6%
8 May 2018
“Caffe Nero at Heathrow Airport, London Terminal 2”
8 Dec 2018
“Terrible service ”
Closed Now
££ - £££
12 Exmouth Market, London EC1R 4QE, England
All Details
Write a ReviewReviews (211)
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1 - 10 of 88 reviews

Reviewed 8 December 2018 via mobile

Arrived feeling relaxed ready for a nice sandwich and morning coffee. The way I was greeted by Jamison Fernandes was so rude. There were only two other people still deciding ahead of me. When I went to pass him my sandwich and asked for it...More

Date of visit: December 2018
Thank darrenw451
Reviewed 9 July 2018 via mobile

full of flys..... Horrible... pastryes was fully covered with a cloud of small flys..the glass cube where muffins etc was invased by flys .. this is the 4th times since jan l have been here ,no changes..

Date of visit: July 2018
Thank londoner93
Reviewed 14 June 2018 via mobile

After I checked in, I went with my friend Maya to Caffè Nero. The staff were so so friendly, so helpful, and just generally made me feel so happy. We sat by the window, and the whole atmosphere was nice and calm with a gentle...More

Date of visit: June 2018
Thank Riya S
Reviewed 8 May 2018

This small food service choice has just a handful of tables, some tall stools and a counter, a selection of cold drinks and some very good coffee selections. I chose the cappuccino and was very pleasantly surprised at how good it was. As I live...More

Date of visit: May 2018
Thank olympicbks
Reviewed 14 April 2018 via mobile

This a decent cafe to get a cup of decent coffee in a busy international airport terminal. Service is slowish, partly because coffee is made one service at a time. Sandwiches, sodas also available.

Date of visit: April 2018
Thank BeachStone2C
Reviewed 18 January 2018

Very slow service although plenty of staff, no one interested in serving. It took 20 minutes to be served 2 lukewarm lattes! £2.90 each not worth the money! The whole place was filthy tables and floor with litter every where disgusting! An absolute disgrace to...More

Date of visit: January 2018
Thank Mandy R
Reviewed 11 January 2018 via mobile

You have to admire Caffe Nero's commitment to keeping airport food overpriced and very disappointing. Making the most of their captive audience at heathrow T2, we waited an eternity for them to serve up a lukewarm sausage bap and drinks with barely heated milk. Just...More

Date of visit: January 2018
Thank lauriecrow
Reviewed 13 November 2017

We ordered 2 Americano coffees during stopover at Heathrow Terminal 2. Took one sip and had to throw it out. Terrible....undrinkable....truly awful.

Date of visit: October 2017
Thank Sam_castor
Reviewed 14 September 2017

After being on holiday all I wanted when we got back to terminal 2 at Heathrow was a proper cup of tea, made with hot water and milk! This was something that people in Prague cannot do which was really frustrating. The service for a...More

Date of visit: August 2017
Thank sarahpWiltshire
Reviewed 15 August 2017

I took a coffe from caffe nero in paternoster square. An spanish guy very polite and kind prepared an incredible capuccino for me. Wonderful.

Date of visit: August 2017
Thank Joaquín E. G
Owing to its proximity to Smithfield Market – the site
of an ancient meat market which remains in operation
today – Clerkenwell boasts a plethora of globally
renowned restaurants, fabulous local eateries, and
some of London's favorite pubs. This isn't merely a
focal point for all things foodie though. Spend enough
time wondering through the area's maze of streets and
you might become accustomed to the litany of slinky
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$20
Breakfast, After-hours, Drinks
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
09:00 - 17:00
07:00 - 19:00
07:00 - 19:00
07:00 - 19:00
07:00 - 19:00
07:00 - 19:00
08:00 - 19:00
Location and Contact Information
  • Address: 12 Exmouth Market, London EC1R 4QE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Clerkenwell
  • Neighbourhood: Clerkenwell
  • Phone Number: +44 20 7833 3050
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