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Piano

Claimed
Order Online
Deliveroo

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$49 - US$118
CUISINES
Middle Eastern, Persian
Special Diets
Halal

Location and contact

Reviews (75)
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70 results
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22
8
11
5
24
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LanguageEnglish
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22
8
11
5
24
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1 - 10 of 70 reviews
Reviewed 19 December 2018

My daughter arranged dinner here for my birthday last week. It was our first time eating here and have to say it was absolutely fabulous, great food, large portions. The service was a bit lacking, but that was more than made up by the cocktail...More

Date of visit: December 2018
Thank Julie S
Reviewed 16 December 2018

To begin with their service is terrible. So slow and you have to remind them of something several times. Secondly, the food was AWFUL! The kebab was so oily and wasn't even pure meat. A friend of mine fell ill that night. Thirdly, they charge...More

Date of visit: December 2018
Thank Maisie A
Reviewed 12 December 2018 via mobile

The worst Place to eat at and full stop. There are so many nice restaurants in the area so DON'T choose this one. The interioer is boring, the food is worse than ever. Cold food, uncooked rice, no salt, no pepper, hard meat like a...More

Date of visit: December 2018
1  Thank 4c4l
Reviewed 9 October 2018 via mobile

Horrible food and one awful experience. The food was the worst I have ever tried anywhere. Burnt kebabs, low quality meat, very small portion to share for our group of 11 people (three platters of five cheap and low quality skewers of kebabs to share)...More

Date of visit: September 2018
2  Thank Viviennehs
Reviewed 23 September 2018 via mobile

Went there with a group of friends. It was £30 pp for a set menu. Add a cocktail and a beer and a diet Coke and it becomes £50 pp. Place is too loud and there is no acoustics. It is as loud in your...More

Date of visit: September 2018
1  Thank Vahid A
paul123486, Manager at Piano, responded to this reviewResponded 7 October 2018

Dear Vahid Hope you are well I would like to ask you a question as you have been writting a bad reviewes for us every where. Before you and your lovley friends who came to our restaurant, you guys called and made a reservation i...More

Reviewed 9 August 2018 via mobile

I have eaten at this restaurant many times. The food is always freshly prepared and delicious. The atmosphere great for an evening out with friends or for families. The service is good as well. It is lively on Friday and Saturday nights.

Date of visit: July 2018
Thank Mitziloco
Reviewed 19 June 2018 via mobile

My Husband and I went to Piano for our wedding anniversary - what a complete mistake. The evening started off a complete shambles; the music was uncomfortably loud, our cocktails were not cocktails(!) more like flavoured liquor with A crushed up ice cube and the...More

Date of visit: June 2018
2  Thank Tallulah-Tehran
Reviewed 3 May 2018 via mobile

Sir Owner & Manager It is All about Customer Service You could have done Much Better. But looking at other Reviews as well you never Know What dose it mean Customer is Wright !!!!! They way you ordered a Cab and the way you dealt...More

Date of visit: March 2018
2  Thank seyed
Reviewed 27 March 2018

Warm and inviting,. Was staying across the street and wanted to get a late night cocktail upon returning to the hotel. Place is friendly and a lot of locals just enjoying drinks and sishas in a relaxed atmosphere.

Date of visit: March 2018
Thank moodyivan
paul123486, Manager at Piano, responded to this reviewResponded 1 May 2018

Many Thanks sir

Reviewed 22 March 2018 via mobile

Trust and being Comfortable it is a must for a Restaurant because then you can say i had a good time!!!! We booked table for a Special Night New Years Eve!! And they made a mess of our night by giving us a space and...More

Date of visit: March 2018
1  Thank seyed
paul123486, Manager at Piano, responded to this reviewResponded 1 May 2018

dear Amir Many thanks for your review. We di 180 covers that evening sir, i realy did not have any spaces in the main area otherwise i would have give you a table in the main area. when you have guests who made a booking...More

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Questions & Answers
Ask a question
paul123486
20 August 2015|
AnswerShow all 2 answers
Response from vetnursebecca | Reviewed this property |
We spent an hour on the phone, trying to find out where are meal that we paid for was, only to be lied to by your restaurant. I understand that delivery errors can be made, but why were we told you have not received the... More
1
Vote
paul123486
Woooow, persia10 your have been differently rip off but not by piano, you have been ripd off by your friends because the totall bill came up to £1033.67 and by the way we charge £80 pounds for the tequilas not £90. The receipt whose every thing very clearly You have writing so many lies hear for what reason? you don't even know how much the bill was. our portions our very generous sizes but your friends enjoed all the food when you guys was dancing and didn't care a bout the food at the time how did you know the bill was that amount if we did not give you a bill end of the night. no matter how much bad reviews you and your friend will wright for us to make us look bad thanks god it will not work we will stay open we always do our best ant look at all the customers as our guest not just customers. I will send a copy of the recipe to trip advicer and any one els if i have to. Thanks for so not true message that you have left for every one to see and i do appologise to every one who have to read this massege and thanks for your time.
18 December 2014|
Answer
Response from Ladan F | Reviewed this property |
The above is a response to a customer called : persia10 on Tripadvisor who visited the restaurant in Nov 2014. We last visited August 2014, therefore this has nothing to do with me and I have no comment against the above... More
1
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