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Ratings and reviews

#614 of 807 Chinese in London
#15,408 of 16,987 Restaurants in London


Chinese, Japanese, Sushi, Asian
Delivery, Takeout, Reservations, Seating, Highchairs Available, Serves Alcohol, Table Service
Reviews (46)
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Reviewed 12 February 2020

We went to Koi on a week night and it was empty - just us in the restaurant for the whole time we were there. We didn't really mind this too much and the staff were pretty good at giving us space. The food was...More

Date of visit: February 2020
Reviewed 8 January 2020

My Partner and I knew the proprietor when he had a Chinese Restaurant in Hale Lane, some many years ago, so it followed that when he opened Koi we naturally followed him

Date of visit: January 2020
Reviewed 25 December 2019 via mobile

5 of us went to Koi in Christmas Eve 2019. A very good decision. Even though they weren’t doing All You Can Eat that night, 4 of us ordered from the set menu B and they allowed us a few changes. 1 had a la...More

Date of visit: December 2019
Reviewed 28 April 2019

Thought we'd try this place again as we had only been once a long time ago, but maybe we should'nt have bothered! Had the chicken noodle soup to start but it was very disappoiinting. A lot of noodles in the bowl but they had no...More

Date of visit: April 2019
Reviewed 8 April 2019

I will never visit this restaurant again. What appalling service i received this afternoon. The so called lady sulky manager was not inviting at all. I am fuming. I asked her about gluten free options and she named one thing. I had to ask multiple...More

Date of visit: April 2019
Reviewed 1 April 2019

Great place, service was also great and friendly. We over ordered expecting small servings, but they ended up being bigger than expected. They accommodated us for a birthday celebration as well as helping with bringing the cake we brought out and setting candles. Set menus...More

Date of visit: May 2018
Reviewed 5 March 2019

An awful place where, unbelievably, you have to pay 10% extra if you pay by card. We had the £18 (or thereabouts) menu where you can order as much as you like. In spite of there being only four tables in the whole place, we...More

Date of visit: March 2019
Reviewed 28 January 2019

I went in and surprisingly it was quite empty. i don't quite know why as the food is amazing. it came very quick and the staff were very nice.

Date of visit: January 2019
Reviewed 19 December 2018

Food was OK, but service was so slow. We were seated and then did not see anyone for about 10 minutes., also had to wait a long time to pay the bill. Not sure would go back.

Date of visit: December 2018
Reviewed 7 June 2018 via mobile

Been here a couple of times since opening. The Chinese food here is sub-standard, really soggy and tasteless. The all-you-can-eat is a bit of joke, too. Not a big eater, but when ordering spring rolls or ribs for a table of two, I would expect...More

Date of visit: March 2018
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Frequently Asked Questions about Koi Japanese and Chinese Restaurant
    Does Koi Japanese and Chinese Restaurant offer takeaway?
    Yes, Koi Japanese and Chinese Restaurant offers takeaway services.
    Does Koi Japanese and Chinese Restaurant offer delivery?
    Yes, Koi Japanese and Chinese Restaurant offers delivery services.
    How is Koi Japanese and Chinese Restaurant rated?
    Koi Japanese and Chinese Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3
    • Service: 3
    • Value: 3