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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
£6 - £30
CUISINES
British, Pub, Bar, European, Grill
Meals
Lunch, Dinner, Breakfast, Drinks
View all details
features, about
Reviews (38)
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LanguageEnglish
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Reviewed 2 weeks ago via mobile

Fawlty Towers at best Reception fine, polite and efficient, Spa staff polite and efficient…. That’s where it ends unfortunately. The staff in the Poste House have not one clue regarding customer service, less than amateurs is all I can say. The only one who seemed...to know what happens in these places was the lad taking table orders, as for the rest…. Stick to burger vans if you’re lucky.More

Date of visit: March 2024
Helpful?
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Reviewed 27 December 2023

My first time away from home for a Christmas dinner I was very sceptical, because I do like my lunch at home, but from start to finish service was impeccable me and my wife are a bit of a foodie, and the food quality was...excellent could not fault, anything at all I will be there every year from now on I have it in the bar area a few times before this and the food is excellent don’t believe all the reviews A pat on the back to all the staff for Christmas DayMore

Date of visit: December 2023
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Reviewed 15 December 2023 via mobile

ABBA, NIGHT ABBA was ok but so loud, it was unbearable, when the food was served the music was still to loud that I could not hear the person next to me, bass was on max. Food small portion of very poor quality. Chicken dry,...parsnips under cooked, carrots good, sprouts not bad, Yorkshire flat and tastless. A few roast potatoes not bad. No mash, don't know if they had run out. My wife has an intolerance to black pepper, we called well in advance, and we're told that they would not use BP that night. When the food arrive, they had just removed pigs in blankets, stuffing and roast potatoes. No alternative given. We will not go back, it was terrible.More

Date of visit: December 2023
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Reviewed 17 August 2023

Very, very rarely eat at anywhere like this as I don’t trust the staff to foster the processes in place to stop cross contamination. So it was 17:30 and I decided to order a vegan option- rice noodles, tofu and black bean sauce. Staff were...polite and went into the kitchen to ask if it was definitely SFV. Asked for a portion of ‘hand cut Chips’. Paid my money and took table 6 as I was only waiting to collect food to go back to room. At approx 6:14 (45 min wait) a rude male, member of staff said ‘you can’t have the noodles as we’ve none left’ he went on to ask if I wanted the chips and asked if I wanted anything else, then told me the steak was good. I explained I was a vegan and was laughed at. No refund was offered upon bringing this to the wonderful staff member at the till. The female staff member refunded me, save for the chips. I asked if I could have 2 portions on account of waiting 45 mins. She said yes and sent someone to inform kitchen. Within a matter of 3 minutes, the same male staff member walked up to me with a takeaway container, the white lid, literally covered in greasy finger marks. I asked if this was two portions of chips, he said yes. I asked because there was no weight to the product. Upon opening it, I spilt whatever grease it was, all over my jeans. The box contained 13 chips. 13! They were cold, they were burned and they were greasy and soggy. This is similar to cooking chips in oil that’s not hot enough and they just boil in oil. Probably my fault as I don’t usually put cheap product or any oil into my body, thank goodness the manager walked by- she took them from me and asked me what was wrong! No words were needed when she saw inside. She took them into the kitchen and I just walked off. I paid £15 for noodles and chips. I got a £10 refund and so paid £5 for nothing. I wouldn’t allow my dog to eat from this kitchen. I know this review is scathing and that’s because I don’t review anywhere as there’s only a very small circle of establishments I trust. Two are fully plant based and the other serves meat, but has amazing procedures to combat cross contamination. I am glad I did not put any of the fatty, greasy, limp, soggy and burned ‘hand cut’ chips into my mouth.More

Date of visit: August 2023
Helpful?1  
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Reviewed 24 July 2023

Ordered a pulled pork burger. Had to remind staff twice about my order. After 1hr and 10 mins it arrived and im sorry it did. Chips were burnt and the burger was so burnt on the outside that i coldnt cut into it. The inside...had to be scraped out and it was just warm. Definately a frozen burger that had been microwaved. Disgusting. When i complained to the waitress she simply laughed and walked away.More

Date of visit: July 2023
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Reviewed 30 March 2023

What a great place! Character of the restaurant is unique. Gallery of wines - may not be real bottles but the look is definitely something different. The food was brilliant. Had my first Parmo yesterday and my first Parmo hot shot tonight. Excellent! And real...home cooked chips! And the special dessert - Lime Cheesecake with Rum - sublime. (pun intended) The real stars of the place are the staff. Lisa, bar manager was very funny and sooo much banter. Neive, one of the waitresses, was so funny and pleasant. And thats just the two who I remember the names of. Everyone was super helpful. It makes a world of difference being made to feel welcome. I will be staying at the Sporting Lodge again and spending time in the Old Poste House!More

Date of visit: March 2023
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Reviewed 27 October 2022 via mobile

Staying next door in hotel, pub has a good selection of food, with specials available each night (very nice) Prices are fair and food is good quality. The staff in the bar are all very friendly and hardworking the asst manager Lisa creates a nice...atmosphere, plenty of seating and screens for sporting events, made our work stay much better.More

Date of visit: October 2022
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Reviewed 21 April 2022 via mobile

They serve one beer. Namely John Smiths Smooth. Its cheap and nasty and has really put itself bottom of the beer connoisseur's choice. Probably since it was taken over by Fosters! Anyway. Back to the pub. Bad selection of ale with one draught option as...mentioned above. Could be so much better.More

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 April 2022 via mobile

Very nice selection of pub grub at modest prices. The local delicacy (chicken parmo) is well regarded and matches the hype! Very nice burger you’d pay a lot more for at a fancy smokehouse. All the food is a credit to the chef & team....Decent spread of standard fayre beer and drinks, plenty of entertainment with live TV / football etc. It’s annexed to the Sporting Lodge Hotel and ideal for on-site meals if you’re a guest. Only negative is some ambiguous signage for the specials board. Lots of advertising but unclear as to when it was in place, also the menu online didn’t match the actual one. No big deal though as the food was excellent value for money.More

Date of visit: April 2022
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Reviewed 30 March 2022

Fairly good choice on the menu, ordering, and waiting was acceptable but on the whole, the food was average.

Date of visit: March 2022
Helpful?1  
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Reviewed 11 March 2022

Just ordered fish and chips, nothing quite as expected . The chips were hidden under the fish as they were burnt, the tatare sauce was off....no apology, no offer to replace or refund 🤔 A very disappointing experience.

Date of visit: March 2022
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Reviewed 12 February 2022 via mobile

Lovely meals fantastic service Been here this evening for our wedding anniversary meal with my husband and 10 year old son Food was outstanding, parmo was beautiful. Service was really good, food came quickly and was fresh. Couldn’t fault it.

Date of visit: February 2022
Helpful?2  
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Reviewed 9 December 2021 via mobile

Noce friendly lady on the bar. We called in for Coffee and Cake. Little disappointed with the Coffee it was tasteless and more like a glass of hot water. My colleague had a latte which again was hot but tasteless and tiny milk. The cake...tasted cold like it was still frozen. There were only 2 other people in here, yet we waited 20 minutes for our cake. It tasted stale. The tables were sticky and furniture scuffed. Maybe give this place one more chance as it was cosyMore

Date of visit: December 2021
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Reviewed 18 September 2021

Appalling, ignorant serving staff who then lie to superior after being made to apologise. Disgusting

Date of visit: September 2021
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Reviewed 4 July 2021

This place really let our family down ,we couldn’t get in to start with I’m on elbow crutches my sister has a stick when we were eventually let in all our family were their ,it was a sixtieth wedding anniversary and this place let them...down very badly ,table cloths were missing off one table ,we tried to order drinks they never turned up even though they had been written down ,about 3/4 hour later a you girl kindly stayed until she bought the drinks to us,then we had to wait ages to order food ,the host had to wait until last to be served with her food even though it was her anniversary we were celebrating ,the ones who ordered fish said it was raw in the middle on relative went home feeling unwell my sister in her eighties had salmon and prawns she was up all night feeling nauseas having to hold a bucket whilst sitting on the loo sweating profusely. We travelled from Nottingham to celebrate this special occasion with our family ,but this eating place let them down very very badly I will never eat there againMore

Date of visit: July 2021
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THE OLD POSTE HOUSE, Middlesbrough - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Old Poste House

Yes, The Old Poste House offers takeaway services.

Yes, The Old Poste House is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Old Poste House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 4