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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Local cuisine, British, Gastropub, Bar, Pub, Vegetarian Friendly
Special Occasion Dining, Groups, Bar Scene, Business meetings
About
A lively pub, wih a warm, relaxed atmosphere, excellent dining and a varied, extensive wine list, all sold by the glass!Fab garden and courtyard. Perfect for weddings, parties and BBQ's!
PRICE RANGE
US$10 - US$27
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Breakfast, Brunch
CUISINES
British, Gastropub, Bar, Pub
FEATURES
Outdoor Seating, Buffet, Seating, Parking Available, Street Parking, Free off-street parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards, Table Service
Reviews (357)
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355 results
Traveller rating
175
95
33
28
24
Traveller type
Time of year
LanguageEnglish
Traveller rating
175
95
33
28
24
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Reviewed 1 week ago

Last night we went out for a last minute meal to the unthank. The staff were great, extremely helpful. We had a great night, the food was amazing. I would love to say a big thanks to one of the waitresses that went above and...beyond to ensure our night went smoothly, i didn't catch her name but she was wearing glasses - fab service. Will definitely be coming again!More

Date of visit: October 2021
Helpful?
Reviewed 2 weeks ago

We come to the Unthank a lot and it never fails to disappoint! The food is amazing, really well priced and just always delicious! The staff are super friendly and helpful. If you go, make sure you get a dessert! They are proper banging!

Date of visit: October 2021
Helpful?1  
Reviewed 3 weeks ago

Food, drink, decor and environment all just perfectly perfect, but really wanted to highlight all the marvellous staff. Pleasant, cheerful, relaxed, really engaged in the event and not one tiny thing was too much trouble. It really contributed to the joy of a very special...day for a wonderful couple who had waited so long to be wed. Will def be returning.More

Date of visit: October 2021
Helpful?
Reviewed 3 weeks ago

We found this local pub on Google maps and it was excellent. A small but interesting menu for a local pub with well cooked food. Staff were friendly and helpful and we had a relaxed and enjoyable meal.

Date of visit: September 2021
Helpful?1  
Reviewed 4 weeks ago via mobile

Nice friendly staff and service plenty to eat and a enjoyable Sunday lunch had the mixed roast and yes it’s good and enough for two

Date of visit: September 2021
Helpful?1  
Reviewed 20 September 2021

I was a photographer at a wedding here and the staff couldn't of done enough, the food was amazing, Everyone was so kind and happy to be around and they made the reception room look stunning. Lovely atmosphere. I will definitely be visiting here for...more yummy food.More

Date of visit: September 2021
Helpful?1  
Reviewed 16 September 2021 via mobile

Myself and a group of 24 people had a meal here to celebrate our running group and the achievements to be celebrated. From first approaching Kate and her team to arrange this booking I was treated with absolute courtesy. She made the whole process so...easy. Never flapping about last minute changes. In her words she wanted us all to have the best experience. The food was excellent with no moans or complaints, the menu suited everyone. It was freshly cooked and hot! All the staff were attentive and friendly. I would thoroughly recommend eating here and I know that the group will be returning as a whole and individuallyMore

Date of visit: September 2021
Helpful?1  
Reviewed 11 September 2021

Very upset came out from afar to have a meal at this pub to be turned away 15 minutes before last food orders!

Date of visit: September 2021
Helpful?2  
Reviewed 7 September 2021

Everybody i dealt with at the Unthank, from my initial phone enquiry, to the evening itself was on the ball! Thomas took charge on the night, but my daughter had spoken to the allergist trained member of staff before hand and the chef provided a...safe meal for my Grandson. My extended family took over half of the downstairs Victorian bar, and there was a large wedding group upstairs and in the garden, but our food came promptly. Was always hot, and delicious. If you're looking for a positive, 'can do' attitude where the service is friendly and the food is excellent. Look no further if you're in Norwich.More

Date of visit: September 2021
Helpful?2  
Reviewed 6 September 2021

This used to be a wonderful restaurant with outstanding staff who knew their regulars and always had a smile on their faces. Oh how this has changed since Covid. The manager was outwardly stressed and we didn't appreciate her disagreeing with our normal order. It...would appear in her eyes that the customer is never right. She even questioned her only other member of staff about 2 drinks that were on our bill that we didn't have. "As in they didn't drink them or not paying for them?" No, as in we never ordered them! Slow service with no thought for the customer. We shall go back to eating at home- a lot cheaper and more friendly. I strongly suggest sending the staff on a Level 2 Customer Service course. Or just bring back the lovely staff of pre covid!More

Date of visit: September 2021
Helpful?3  
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Questions & Answers
Ask a question
Matty W
11 February 2018|
AnswerShow all 2 answers
Response from Matty W |
You don’t what? Doesn’t make sense..
-1
Votes
katieluce
4 November 2017|
AnswerShow all 3 answers
Response from Nick144 | Property representative |
I’m sorry no. However we do allow them in the courtyard area and inside at our other pub - The William and Florence on Unthank Road.
0
Votes
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Frequently Asked Questions about Unthank Arms Bar & Restaurant

Unthank Arms Bar & Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4