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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£12 - £35
CUISINES
Steakhouse, British
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Reviews (213)
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212 results
Traveller rating
150
33
19
6
4
Traveller type
Time of year
LanguageEnglish
Traveller rating
150
33
19
6
4
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All reviews popcorn chicken steak chateaubriand onion rings thick cut chips ice cream sunday roast cheesecake salmon pork cooked to perfection amazing meal the sticky toffee pudding the rib eye ladies toilets lovely evening garlic butter
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Reviewed 4 weeks ago

I booked a table online where I left a note in the comments box thinking it probably wouldn't be read but bonus if it was. When we arrived the comment had been read and already checked with chef if they could accommodate which they did....Nothing is too much trouble, we switched up my main meal which they happily did. Food was absolutely delicious and staff are friendly and professional. We visited about the same time last year as we're not local and both times have been a really lovely experience. There is nothing we would change except maybe move you closer to home so we could visit more 😀 To the team - thank you and keep up the amazing workMore

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 January 2024

Fantastic night! Food, service and cocktails were amazing! We all said we will be back and can't wait to try the brunch Menu!

Date of visit: January 2024
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Reviewed 8 December 2023

Despite being the first to arrive for a fairly quiet lunch service, we were treated to a first class customer service from the moment we arrived. I was unsure which local tipple to try, and was a able to sample from a a number of...brews until I found one I liked. We selected a table and ordered from the very reasonably priced set menu. There were only couple of minor quibbles with some tiny subjective details that would stop this being a 5 star review. i.e. my tender-stem broccoli needed perhaps a minute more for my liking. Other than that we both enjoyed every other aspect of our visit, so much so we both had puddings as well. Overall a very enjoyable experience and would highly recommend it to others.More

Date of visit: December 2023
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Reviewed 9 November 2023

Had a fabulous family get together. Food was faultless and service very good. Will definitely be returning.

Date of visit: November 2023
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Reviewed 8 November 2023

One of the best eateries in Norfolk,a must try, steaks as a speciality, great. Probably best to book.

Date of visit: November 2023
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Reviewed 29 October 2023 via mobile

Delicious meal here for a party of 10, 4 adults 6x under 9’s. The food was so good, the staff lovely and perfect for a group with a couple of vegetarians and some gluten free needs as well. Between 12-1 on a Sunday at the...Ratcatchers it’s triple bubble with roasts, the full menu and brunch on offer. Wow. I had the crispy pork belly and it was sensational. The crackling perfect, a beautiful beetroot purée with bone marrow gravy. I also had a cheeky Yorkshire pud on the side. Honestly the best Norfolk pub experience I’ve been to in a long time, I want to go back tomorrow!More

Date of visit: October 2023
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Reviewed 16 October 2023

I attended the Ratcatchers with my friends Sunday evening, the food was excellent and the staff were friendly and their service was quick and efficient. Will be back

Date of visit: October 2023
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Reviewed 15 October 2023

Was really looking forward to going. Was a lovely place on arrival . Very over priced The starters were lovely and we were really happy . Then all went downhill the steak was £40 and was cold only got a tomoto with it and chips.... They were happy to take it away to be recooked leaving the other food which was ok but then took time to cook the steak which meant the rest of the food was eaten so had to eat the steak when it came on there own .. (Eating seperately) Really put a downer on the day out . All costs extra for sauces or gravy so expensive and not much to show for it . Won’t be returning …More

Date of visit: October 2023
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Reviewed 15 October 2023

I have been coming to the ratcatchers for years now and I cannot fault the food or staff. I am so chuffed they have launched the brunch menu as the food is just incredible. The presentation the flavour, I havent tried everything yet, but I...will keep coming back to do so. I recommend anyone a visit here. It has lovely decor, cosy atmosphere, especially when the wood burner is going. (Ideal as it's getting chilly) The staff work incredibly hard, especially Lydia. Every time I am here, she always has a smile on her face and will go above and beyond. Making sure her customers are looked after and are getting the best service is no1. They are also on norwich restaurant week, so if you haven't been, nows the time to go.More

Date of visit: October 2023
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Reviewed 11 September 2023

We came here for a birthday meal while away on holiday. As a couple who visit steak houses up and down the country We were not disappointed food was lovely, steak cooked to perfection and desserts were amazing. Very friendly staff Would highly recommend

Date of visit: September 2023
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Reviewed 12 August 2023

This was the best roast beef I've ever had. I'm normally picky with beef - cutting around the chewy bits but this was slightly pink and so tender. there was nothing left on the plate. And the Yorkshire pudding was fluffy and crispy, vegetables had...just the right amount of bite and the roast potatoes were delicious. It cost a bit more than a standard carvery but it was in another league. I'll always pay more for good quality food and this really hits that perfect price/quality spot for me. Service was very friendly and prompt.More

Date of visit: August 2023
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Reviewed 1 August 2023

Highly recommend a visit here, we are a tricky duo to please when it comes to food & drink being an ex chef & Front of house catering manager at well renown establishments. The Ratcatcher did not disappoint, food excellent, in particular the steak. Staff...and customer service could not of been better. They also went to the trouble of posting back some bracelets my daughter left 😊. Dog was also welcome and both outside on the terrace and inside beautifully done. It’s a 10 from us!!More

Date of visit: July 2023
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Reviewed 9 July 2023

There was no opportunity to complain about the food , as no member of staff came to ensure everything was OK Finally got a staff member who clearly knew less about meat than I did, and deducted the cost of a glass of wine off...the bill !!More

Date of visit: July 2023
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Reviewed 24 June 2023 via mobile

From the moment I phoned to ask if they cater for vegans to the end of our evening the service was impeccable. Warm, friendly, accommodating without being over the top. The interior is beautiful however it was such a warm night we sat outside in...a delightful garden/courtyard. As for the food it was some of the best we have eaten! My husband said it was the best lamb he had ever eaten, the vegetables were cooked to perfection. The vegan Wellington was delicious as was the chicken schnitzel. Would 100% recommend and will definitely be back!More

Date of visit: June 2023
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Reviewed 18 June 2023

After being recommended this restaurant, we were looking to a great evening out. Unfortunately things didn’t go as we hoped. We ordered a starter and that was fine. But then, when it comes to ordering our main course, neither the fish or the venison were...available and we were told it was due to it being Father’s Day. At this point, we decided not to take a Mail any further, and called the manageress, and explained the reason why we were leaving. We were not given any form of apology or Any form of recompense, needless to say we won’t be returningMore

Date of visit: June 2023
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Questions & Answers
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Zthom
29 July 2021|
AnswerShow all 2 answers
Response from Jackie M | Reviewed this property |
I would say smart casual but anything goes !
1
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Chillii
25 September 2019|
AnswerShow all 6 answers
Response from EmW211 |
There isn't but they are very accommodating of shrinking and adapting main meals for children. My daughter likes popcorn chicken from the starter menu with a portion of chips.
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THE RATCATCHERS, Norwich - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Ratcatchers

The Ratcatchers is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5