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Chapelfield, Norwich NR2 1SZ, England
+44 1603 662060
09:00 - 22:00
Open now
See all hours
Sun - Fri 09:00 - 22:00
Sat 09:00 - 23:00
More Info
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295 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 295: English reviews
Level Contributor
102 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We had to wait about 20mins for a table so had a nice cocktail at the bar. The food was ok, service was good. I had a veggie burger with salad. The tip is included in the bill.

Thank Donniboo
1 review
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Not the best quality food. Not the best vegetarian range. A gratuity charge was on the receipt, craftily added in my opinion. Left them a generous tip not realising this charge was in place. I won't return...

Thank dominion c
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Very disappointed, we went in for an evening meal and it was shocking to see my brisket burger and small chips barely covering the plate... You immediately don't feel you're getting best value when your plate is not full. It was the same for my wife and step daughter who both had a chicken burger with chips. With one small... More 

1 Thank David R
London, United Kingdom
Level Contributor
190 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

Went bout 2 for a bite in between shopping We shared a salt n pepper squid which was soft but a bit oily for my taste We both went for the Australian topside which came with double fried egg and fries we weren't asked how we wanted steak cooked mine was too overdone for me but wife's was fine I... More 

Thank Shisharette S
Norwich, United Kingdom
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 11 December 2016 via mobile

Ordered via deliveroo. Price £44. What we received was absolutely ghastly. £15 for the smallest rib I've ever seen. Chips were cold and soggy, as was the squid. Deliveroo tried to contact you but you did not answer. Will be warning people not to order from you

3 Thank Lauren D
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 15 November 2016 via mobile

My girls age 4 and 7 both love a trip here and choose it for their birthdays this year! The staff are always friendly and happy to accommodate my daughters' requests for a giraffe in each colour and the colouring sheets and crayons provide sufficient entertainment along with free balloons meaning iPads are never required! The food is eclectic so... More 

1 Thank Amanda F
1 review
1 of 5 bubbles Reviewed 15 November 2016 via mobile

Been coming here since almost day 1 and never had a bad word to say, but over the past couple months it's just going from bad to worse! Standards of service have gone steadily downhill and now the whole place is becoming very negative..... Staff look disgruntled, food is poor (heard from our last waitress that the chef had enough... More 

Thank Jay U
Norwich, United Kingdom
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 14 November 2016

We only wanted a drink, not much to ask for eh ? Well we waited and waited ( BTW its not busy) some other customers came in, sat down, and hey presto at long last our order was taken, the man seem most put out that we did not want breakfast, only a drink, 1 hot chocolate with mini marshmallows... More 

Thank 254christine
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 14 November 2016 via mobile

PROS- Seated quickly. Good choice of food Reasonable prices Menu lunch offers at reduced rate Good views Seats not too close together CONS- Ran out of special option Initially slow for drinks to arrive Rice Bowl choice was bit bland with very little meat content, despite paying for extra chicken. Watch out for the added gratuity- our visit didn't warrant... More 

Thank MY90
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 12 November 2016 via mobile

This place serves nice food but it varies.I had halloumi burger with fries one week and got a very big chunky piece of halloumi.Then three weeks later, I had the same and I got halloumi a third of the size that I'd been served up three weeks prior.The food tastes good but mostly, it does not cover your plate.There is... More 

1 Thank jakenysss

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 23:00
Location and Contact Information
  • Address: Chapelfield, Norwich NR2 1SZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 662060
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!

Questions & Answers

Questions? Get answers from Giraffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?