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Giraffe Norwich

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Chapelfield, Norwich NR2 1SZ, England
+44 1603 662060
09:00 - 22:00
Open now
See all hours
Sun - Fri 09:00 - 22:00
Sat 09:00 - 23:00
More Info
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298 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 298: English reviews
Cromer, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

We visited here for a special occasion, but wish we had gone else where. It was very cold so had to still wear our coats. The Staff were not attentive or caring which made us feel unwanted. We won't be returning

Thank Katharine H
Maldon, United Kingdom
Level Contributor
68 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Good choice of food from around the world.-seemed excellent value for burgers even though Gourmet Burger Co next door (and twice the price). Located next to other food chains and chosen as seemed cosy--- Carluccios seemed way overpriced Downside no heating FEBRUARY !(little fan heaters being used so kept coats on ) Note service charge included can be deleted though

Thank Graham T
Norwich, United Kingdom
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

Visited today for lunch, food was ok and fairly priced. Restaurant was so cold with only a tiny little fan heater close by. What really gets my goat though is the 'optional' gratuity charge which was simply added to the bill which was put in front of us after being told the total cost and my card already being in... More 

Thank MimiF84
Level Contributor
104 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 2 January 2017

We had to wait about 20mins for a table so had a nice cocktail at the bar. The food was ok, service was good. I had a veggie burger with salad. The tip is included in the bill.

Thank Donniboo
1 review
2 of 5 bubbles Reviewed 25 December 2016 via mobile

Not the best quality food. Not the best vegetarian range. A gratuity charge was on the receipt, craftily added in my opinion. Left them a generous tip not realising this charge was in place. I won't return...

Thank dominion c
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 23 December 2016 via mobile

Very disappointed, we went in for an evening meal and it was shocking to see my brisket burger and small chips barely covering the plate... You immediately don't feel you're getting best value when your plate is not full. It was the same for my wife and step daughter who both had a chicken burger with chips. With one small... More 

1 Thank David R
London, United Kingdom
Level Contributor
195 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 19 December 2016 via mobile

Went bout 2 for a bite in between shopping We shared a salt n pepper squid which was soft but a bit oily for my taste We both went for the Australian topside which came with double fried egg and fries we weren't asked how we wanted steak cooked mine was too overdone for me but wife's was fine I... More 

Thank Shisharette S
Norwich, United Kingdom
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 11 December 2016 via mobile

Ordered via deliveroo. Price £44. What we received was absolutely ghastly. £15 for the smallest rib I've ever seen. Chips were cold and soggy, as was the squid. Deliveroo tried to contact you but you did not answer. Will be warning people not to order from you

3 Thank Lauren D
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 November 2016 via mobile

My girls age 4 and 7 both love a trip here and choose it for their birthdays this year! The staff are always friendly and happy to accommodate my daughters' requests for a giraffe in each colour and the colouring sheets and crayons provide sufficient entertainment along with free balloons meaning iPads are never required! The food is eclectic so... More 

1 Thank Amanda F
1 review
1 of 5 bubbles Reviewed 15 November 2016 via mobile

Been coming here since almost day 1 and never had a bad word to say, but over the past couple months it's just going from bad to worse! Standards of service have gone steadily downhill and now the whole place is becoming very negative..... Staff look disgruntled, food is poor (heard from our last waitress that the chef had enough... More 

Thank Jay U

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
International, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 22:00
09:00 - 23:00
Location and Contact Information
  • Address: Chapelfield, Norwich NR2 1SZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 662060
Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!

Questions & Answers

Questions? Get answers from Giraffe Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?