Great Meal at this restaurant, with superb food in a comfortable environment served by some lovely people. Olivia could not have been better, being attentive without being pushy. She made the evening run perfectly.

My wife and I decided to visit the Maidshead for lunch before returning to work in the afternoon. It was very quiet and we decided to sit in the courtyard. We were very disappointed, the food was average at best, chips were delivered 10 minutes...after the rest of the food because "one of the fryers was down".... more likely forgotten. Nobody came back whilst we were eating to see if everything was OK or to see if we wanted another drink. When staff came to clear the plates we ordered more drinks and then waited and waited. My wife got up and walked to the restaurant to see where the drinks had got to. There were more staff than customers and they were laying tables and talking amongst themselves, eventually a waitress acknowledged my wife and delivered the drinks. When asked for the bill and left. A midweek light lunch took over 90 minutes, the food wasn't up to the standard you would expect from a Hotel of this standing and neither was the service.More

Great staff but food average. My steak was lukewarm ☹️ Despite a recommendation by our waiter, George, the strawberry cheesecake was stodgy and stale, served along with melted ice cream. Extremely disappointing as we understood that the cheesecake was made in-house.More

A very clever and thoughtful menu showcasing some of the best local produce. A truly 5 star restaurant and compliments to the chef. Highly recommended.

Went for Sunday lunch while staying at the hotel. Thinking it would be packed we made a reservation, on arrival took awhile to be greeted and then realised that even the booking was not needed as there were only four more tables with us. Unfortunately...the staff was pretty slow and had little knowledge of the wine list and menu in general, however when the roasts arrived they were generous and of high quality. Definitely would recommend for the food, but price and experience overall may mean we’ll give it a miss for a while.More

I never leave bad reviews. Over an hour for starter to arrive, main course was stone cold on cold plates. £187 later we came home and had supper at home because portions so small, we actually left hungry. Unbelievably disappointed. What on earth went wrong...tonight? Two tables next to us left early. So awkward . Felt sorry for waiting staffMore

A very poor dining experience. Service was extremely slow and there were clearly problems in the kitchen which the waitress eventually confirmed when challenged, however no one was communicating with us. If there is going to be a delay then someone should be coming and...checking on us. Starters arrived after an hour and these were a good standard. Main courses eventually came out 1.5hrs after we sat down after we chased them up. When they finally arrived they were very disappointing and not of aa rosette standard. Lamb was very small, hardly any potatoes which is is a shame after we saw the lamb earlier and it looked good. Beef came out with no jus or potato and had to send it back. I then found a large piece of plastic attached to my beef. The bill was settled in a professional manner by the team but we would have preferred to have been informed of the issues in the kitchen when we arrived as we would have chosen to go elsewhere. We will not return.More

Went to the Maids Head with friends for dinner and drinks, as it has always been very highly recommended. I’m not sure what’s happened but this place must have lost its wow factor somewhere along the line. I understand that they must have employed Christmas...temp staff for the busy period, but if they aren’t going to be trained properly, is there really any point? Service was very poor and unprofessional, I don’t blame them, it’s clear they have no idea what they are doing. Food is mid range price for very low quality, it really does feel quite insulting that they serve food that is so clearly under cooked/over cooked, and do nothing to rectify it. I went through the reviews after visiting and can see that negative reviews are often met defensively and with a poor attitude, hopefully someone will start taking on board what is being said and start proactively trying to bring the maids head back to its former glory, instead of seeing every negative review as a personal attack.More

We have already rated the hotel and the restaurant is just as poor. Bad food, waiting staff with no experience, and our reserved table was given to someone else who wanted to canoodle in a corner. Don't even ask what the soup is - they...didn't know, then came back with one thing, and ended up with something else. The worst prawn cocktail ever (get one from Sainsbury's instead) and how can you so badly cook fish and chips? A plate full of great hunks of potato that was undercooked and greasy.More

Booked whilst staying in hotel. Service was a little haphazard and even a wine list caused a problem. Food only averageMore

A very small Sunday lunch menu with just two meats ,a veggie and one fish . Food was basically pub grub standard with similar service. Forgot to bring the wine . Not cheap!More

It was the start of N&N Restaurant week & it was very busy so there was a slight delay in being able to be seated, but this was no great issue as the lounge area just at the entrance is incredibly comfortable or there is...a pleasant bar. There was a N&NRW fixed price menu with a decent choice of dishes, unfortunately my wife’s preferred choice of the Sea Bass was not available and had been replaced by Hake which she thoroughly enjoyed. All the dishes were beautifully presented and tasted excellent plus a very pleasant ‘amuse- bouche’ was provided. The staff though busy were very efficient, amenable and had their timing just right as regards the ‘chat and eat allowance’. There is a decent wine list to suit all pockets and palates. The surroundings are fascinating and lovely, the Maid’s Head has so much history as it should as the oldest hotel in the UK.More