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Cafe Britannia

Ratings and reviews

Certificate of Excellence2015 - 2018 Winner

Location and contact

Based at the former Britannia Barracks and with spectacular views over Norwich, Cafe Britannia opened its doors to the public in January 2014. Our slogan taste rules, symbolises our delicious freshly cooked meals. As a social enterprise, we strive to not only put our profits back into community projects but we actively source a large proportion of our products from local Norfolk suppliers and from our own prison gardens. We are open 7 days a week with a dedicated breakfast menu served till 11:30,daytime menu including main lunches, light bites and afternoon tea, and an evening bistro menu which includes daytime favourites plus some teatime specials. Our main menu includes amongst other things
US$5 - US$10
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Breakfast, Dinner, Brunch
Cafe, British
Outdoor Seating, Seating, Parking Available, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Waitstaff, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (929)
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All reviews cakes quiche black pudding jacket potato fish and chips salad burger mousehold heath social enterprise visited cafe afternoon tea brilliant idea great cafe coffee and cake at lunchtime lovely atmosphere prison
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1 - 10 of 924 reviews
Reviewed 6 days ago

A good choice of meals for all -meat eaters and vegetarian with a few vegan choices too! The cafe is rustic in style, meals are presented well, staff are friendly and the prices are very reasonable. A lovely view over the hills with Norwich in...More

Date of visit: January 2019
Thank Passenger104194
Reviewed 1 week ago via mobile

Me and my friend popped in for a visit whilst walking our dog, so unfortunately we did have to sit outside so we’re freezing! However this is obviously understandable. We both had hot drinks, a bit of cake and some food to share. Would highly...More

Date of visit: January 2019
Thank Barrett28
Reviewed 2 weeks ago

Had a great lunchtime at Café Britannia. The staff were very welcoming and the food and service was first rate. Before we went there we had been to Britannia Gardens for breakfast. I can not say how bad that was. The staff were working with...More

Date of visit: January 2019
1  Thank rlamacraft
davina t, General Manager at Cafe Britannia, responded to this reviewResponded 2 weeks ago

We are very saddened by your review as we have written directly to you , sadly you didn’t ask for a manager to express your disappointment at the time so team could correct the head chef at the Prisin cafe is the same at new...More

Reviewed 2 weeks ago

This was my first visit here although have been to one of the sister cafes in Norwich city centre. Service was great, staff friendly and chatty. Breakfast was tasty and not greasy. The staff were interested as my 10 year old and I had just...More

Date of visit: January 2019
Thank Kevin R
Reviewed 3 weeks ago via mobile

The multiple cafe owner is shrewd in as much I understand they enjoy severely slashed business rates and reduced staff costs by registering as a social enterprise and utilising offenders as part of their staff cadre. However, these financial advantages aren’t passed down to the...More

Date of visit: November 2018
1  Thank RAK1967
davina t, General Manager at Cafe Britannia, responded to this reviewResponded 3 weeks ago

We are disappointed by your tone in your review if on your visit there was a problem with your food we ask people to tell us at the time , rather than a month later when apart from saying sorry there is nothing we can...More

Reviewed 3 weeks ago via mobile

Very busy cafe, good reasonable prices. Lots of choice, very tasty. Friendly staff, very enjoyable lunch. Parking and good views over Norwich. Clean but toilets could do with checking more often, one with broken handle. Going to go again for breakfast.

Date of visit: December 2018
Thank Chrisgale
Reviewed 4 weeks ago

We booked Christmas meal for our works do and the service was fab and quite entertaining!. Unfortunately there was a mix up with our booking so we ended up without our profiteroles!! On the plus side we got complimentary drinks and mince pies. The staff...More

Date of visit: December 2018
Thank Lisa T
Reviewed 16 December 2018 via mobile

Visited last night with friends for a Christmas meal. Couldn’t fault the food or the service at all so altogether we had a cracking evening! Thank you

Date of visit: December 2018
Thank W9712BEkarenw
Reviewed 14 December 2018

As a regular diner at Cafe Britannia I have to say that things have gone down hill. I love the intent behind the place. The food is cheap and cheerful, but good. I believe the people working there do a good job and aim to...More

Date of visit: December 2018
2  Thank Karen B
davina t, General Manager at Cafe Britannia, responded to this reviewResponded 14 December 2018

Thank you for your comments and very shocked and disappointed at your comments , the management team has been in place since we opened . As we have Never reprimanded any staff for ever talking to customers .we actively encourage all our team to engage...More

Reviewed 11 December 2018

Had a very nice breakfast in the cafe attached to the prison, trusted prisoners cook and serve the meals after you order at the counter. Good food, good idea.

Date of visit: December 2018
Thank ducati9162017
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Questions & Answers
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18 December 2018|
AnswerShow all 2 answers
Response from Christine H | Reviewed this property |
I would advise that you speak with the proprietors as i suspect that there may be a restriction on alcohol consumption on the premises.
27 September 2018|
AnswerShow all 5 answers
Response from davina t | Property representative |
Generally do not understand we are open at 7.30 every day as the prison staff come before the go to work . All chefs start their shift at 7.00 So we are very confused by this comment , are you at the right cafe opposite... More
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