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Pinocchios Restaurant

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$11 - US$39
CUISINES
Italian, Pizza, European, Sicilian, Southern-Italian, Mediterranean
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Updated 22/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pinocchios Restaurant
Updated 22/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (240)
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Traveller rating
140
43
19
19
15
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LanguageEnglish
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Traveller rating
140
43
19
19
15
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All reviews pizza risotto bread italian meal last night lovely ambience lovely meal hazelnut diners
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Reviewed 2 weeks ago

We've been going here for decades and the food is consitently good, best Italian in Norwich, much better that Tratoria Rustica

Date of visit: March 2022
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Reviewed 30 March 2022 via mobile

A group of 11 arrived for an evening business meal and we were warmly greeted and seated quickly The service was impeccable and the food delicious and in generous portions The ambiance is modern and all areas spotlessly clean Highly recommended

Date of visit: March 2022
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Reviewed 28 March 2022 via mobile

Great food and service. Traditional Italian food and a good atmosphere. Would recommend and we’ll certainly revisit.

Date of visit: March 2022
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Reviewed 20 March 2022 via mobile

4 of us ate at Pinocchio’s last night as part of my birthday celebrations. The restaurant itself has a lovely ambience and you definitely feel like you are in a ‘proper’ Italian restaurant. The food was generally good. Risotto. Pizza, Tagliatelle all pleased. I ordered...the cannelloni which whilst was tasty was on the smaller side. That is fine, but I would have appreciated more guidance from the person taking our order to help maximise the enjoyment of my meal. Perhaps suggesting a side or side salad. I ended up finishing way before my dining companions, and was still hungry.. The service was fairly attentive but we felt a little rushed (I understand that turnover of tables is important for the restaurant) but there is a way that can be done without feeling like you are an inconvenience. We had to ask for the dessert menu (ie we wanted to spend more money with them, and I was still hungry after my cannelloni). Mid-dessert the bill was abruptly brought over to us without any communication and whilst at least one person was still eating. (We had been at our table maybe no more that 75/80 mins at this point). So overall fine-good but as some constructive criticism to the restaurant, the experience could be much better with some focus on better communication. ✌🏻More

Date of visit: March 2022
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Reviewed 9 February 2022 via mobile

Best restaurant in Norwich fantastic food. First timer not last timer! We will be back. The staff great the restaurant great the food fantastic!

Date of visit: February 2022
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Reviewed 23 January 2022 via mobile

Came for dinner last night . Arrived with friend I had not seen for a while so admittedly, we took a while to order food. Once ordered it arrived quite quickly and was very Tasty and delicious. The quality of the food was as great...as always, the staff however were not. I had ordered a small wine on arrival at 7pm. Between this time and 9.30 not a single member of staff came over to ask if I required another drink. It took another hour to get staff attention for the bill. This was my top restaurant in Norwich but based on this experience, I would not return to this venue unfortunately. Such a shame as had such lovely food, but I waiting staff left us waiting far too long.More

Date of visit: January 2022
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Reviewed 19 January 2022 via mobile

Pinocchio‘s is not only Norwich is best Italian restaurant it is also now my favourite restaurant. The delicious food is real authentic Italian with a tremendous range, the wine selection is also fantastic and compliments the incredible food. Rio and his team provide a world-class...customer experience with the knowledge of food and wines together with a wicked sense of humour. I am already looking forward to our next visit, thank youMore

Date of visit: January 2022
Helpful?1  
Reviewed 17 January 2022

Enjoyed a really tasty meal here with family and friends. Had a delicious pasta dish Our waitress was really friendly and helpful Superb mojito cocktail too

Date of visit: January 2022
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Reviewed 1 December 2021

Really nice little italian. Not to big or small. You can book a table online. Plenty of choice on the menu. Food really good. Had spaghetti bolognaise which was really tasty. The only downside is it is to dim to read the menu. The menu...writing is so small and the lighting is very low. So struggled.More

Date of visit: November 2021
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Reviewed 26 October 2021

The place was buzzing on a busy Tuesday evening in August, which was good to see. The menu is huge and offers all the different types of Italian dish you could possibly want. I went for Gorgonzola gnocchi. It was a substantial plate full of...beautifully cooked potatoes pasta in a creamy, cheese sauce with a bit of bite. Lovely. Prices are good but they sneak a 10% service charge on the bill without mentioning it, a practice I really dislike, as it should be transparent or better still at the discretion of diners. That said, the 2 servers on duty that night worked really hard and looked after us well.More

Date of visit: August 2021
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Frequently Asked Questions about Pinocchios Restaurant

Yes, Pinocchios Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Pinocchios Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4