We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£4 - £6
CUISINES
Cafe
Meals
Drinks
View all details
features, about
Reviews (99)
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Filter reviews
99 results
Traveller rating
96
3
0
0
0
Traveller type
Time of year
LanguageEnglish
Traveller rating
96
3
0
0
0
Show reviews that mention
All reviews amazing hot chocolate iced chocolate knowledgeable and friendly staff excellent coffee lovely cafe visiting york dairy
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 4 days ago

Hot chocolate is absolutely amazing. Was unsure on what to order and the man serving us was so helpful (didn’t get his name). He let us taste the different chocolates and explained the different strengths. Really nice cosy place.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 March 2024 via mobile

Brilliant place, amazing selection of chocolate, incredibly knowledgable staff. Do not expect blazing fast service like you might get from a coffee shop chain, this is a place to get perhaps the nicest chocolate drink you’ve ever had, and the staff will patiently make sure...you get the right one for you, including tasting the chocolate before you choose. Saying that, the line goes down much quicker than I expected, once again the staff here are really good at their jobs. Amazing experience, would HIGHLY recommend to anyone in York.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2024

Interesting place. Servers give same patient service to all, despite queue building up at busy times. Don't expect fast service. Quality product and lovely chocolate drinks.

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2024

Absolutely incredible. Wonderful service and hot chocolate to die for! The best hot chocolate I've ever had! Must visit when in York!!!⭐️⭐️⭐️⭐️⭐️

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2024 via mobile

What a delight! Amazing hot chocolates and the chap who served us was so good at explaining it all to us both and patient as we made our choices. My friend said this was not to be missed and I am so grateful that we...listened to himMore

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2024

Best hot chocolate, not just in York, but the best me and my hubby have had! The experience from start to finish was brilliant. The staff were so attentive and knowledgeable. You could really tell they had a passion for their workplace. The concept is...one of a kind - will definitely be back next time we’re in York. Thank you!More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 December 2023

We went in to Joe's completely on a whim. Had we looked at the menu we might have been put off. In our usual tourist mode we didn't really become aware it was a 'chocolate cafe' until we were standing at the counter. I rather...sheepishly said 'Well I guess just asking for a hot chocolate is a bit redundant then'. Anyway the staff are wonderful and are happy to lead you through the myriad of chocolates they serve. They will give you a sample of the chocolate to try and describe what all the flavours are. I imagine if you are a regular you will get the hang of it but until then just tell them what you want and let them do the rest. Excellent chocolate, friendly and helpful staff.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 November 2023 via mobile

This is my favourite place to come for hot chocolate. I love how you can try the chocolate beforehand so you know you’re going to like what you get. The staff are super knowledgeable and know what milks best compliment the chocolate. It’s a super...cosy cafe and really welcoming. We will definitely be back.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 November 2023

Hands down the bed that chocolate we’ve ever had, absolutely brilliant. White chocolate and Caramac ones were amazing. Staff couldn’t have been more helpful, highly recommended

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2023 via mobile

We stopped off here for a quick tea/coffee break on our walk around York. Reasonable priced and the staff were very helpful in directing us towards a hot chocolate that we’d like. Even allowed us to test the chocolate they’d be using for them. A...good amount of seating and we got one just in front of the window and watched the world go by. The interior decor was very cute and cosy. Highly recommend this if you’re exploring York 👍More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 September 2023 via mobile

Really friendly amazing knowledge fantastic hot chocolate do have the toasted marshmallows and one of my friends had a great coffe

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2023 via mobile

What an amazing find. George was very friendly and took us through a mini tasting so we could pick a chocolate we liked. We all went for cold drinks and they were beautiful. Highly recommended and will definitely be coming back when we are next...in York.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2023 via mobile

We popped in for a drink and found the hot chocolates we had excellent. The staff were very knowledgeable and friendly to help us find the right chocolate drink and they wasn’t wrong. Will be back next time we visit York.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2023

Absolutely best chocolate drinks I've ever had, visited York and went twice it was so good. Staff were brilliant, they clearly love what they do, you can taste all the different strengths of chocolate to match to your perfect drink. Can't wait to go back.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 August 2023 via mobile

Nice place with very good coffees and hot chocolates. Helpful staff! We needed a quiet place for a call meeting and stayed in the upstairs, which really worked well.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
The Judges Lodging
1,689 reviews
.02 miles away
Impossible Motel
49 reviews
.07 miles away
Dean Court at York
2,835 reviews
.11 miles away
Malmaison York
856 reviews
.16 miles away
Best nearby restaurantsSee all
Nola
494 reviews
.03 miles away
Brew & Brownie
1,332 reviews
.02 miles away
Cafe FeVa
217 reviews
.05 miles away
Best nearby attractionsSee all
Yorkwalk
80 reviews
.03 miles away
Museum Gardens
2,166 reviews
.03 miles away
York Mansion House
158 reviews
.08 miles away
St. Mary's Abbey
788 reviews
.07 miles away
Questions & Answers
Get quick answers from Cocoa Joe's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

COCOA JOE'S, York - 11 Museum St - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Cocoa Joe's

Yes, Cocoa Joe's offers takeaway services.

Cocoa Joe's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 5